KO'OLEBIL

Hotels
9.1 (26 reviews)
Calle a Boca del Cielo #1550 , Boca del cielo , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Cons:
Hot water pressure at night

Categories

Cleanliness
8.05
The review mentions issues with hot water pressure at night, indicating some concern.
Service
9.52
Standard quality for this hotel tier.
Location
10
The review highlights the location as a positive aspect.
Room Quality
9.01
Standard quality for this hotel tier.
Amenities
9.04
Standard quality for this hotel tier.
Value for Money
9
Standard quality for this hotel tier.
Food and Beverage
9.05
Standard quality for this hotel tier.
Overall Experience
9.15
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:03

Property Description

Luxurious Amenities and Services

KO'OLEBIL, nestled in Boca del cielo, offers a 4-star experience with an outdoor swimming pool, garden, and a restaurant and bar. Enjoy the convenience of room service, a 24-hour front desk, and complimentary WiFi during your stay. Unwind in the hot tub or admire the serene garden views.

Elegant Room Features

Each room at KO'OLEBIL is thoughtfully designed with air conditioning, a flat-screen TV, and a private bathroom. Relax on the balcony overlooking the pool, surrounded by plush bed linen and fluffy towels. For added security, utilize the safety deposit box provided in every unit.

Entertainment and Leisure

Indulge in a game of billiards or explore the nearby attractions easily accessible from the hotel. The Ángel Albino Corzo International Airport is just 210 km away, ensuring a seamless journey to and from KO'OLEBIL.

Experience luxury and comfort at KO'OLEBIL - book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 26 reviews
Cleanliness: 8.05
Service: 9.52
Location: 10
Room Quality: 9.01
Amenities: 9.04
Value for Money: 9
Food and Beverage: 9.05
Overall Experience: 9.15
C
Cueto family_with_children mx
9
2026-03-28 via Nuitee
B
Besares Escobar couple mx
10
un espacio de recogimiento
Pros:

La alberca extraordinaria y el paseo de los manglares esta super,

Cons:

hay que rehabilitar el puente de observacion de los manglares, para ofrecerlo como oportunidad de observacion de fauna silvestre y embarcadero

2026-03-13 via Nuitee
P
Perez morales family_with_children mx
10
Pros:

Las instalaciones super excelentes, el trato del personal super bien y muy accesible en costo, volvería a regresar.

2026-01-26 via Nuitee
R
Rodolfo extended_group mx
10
La mejor ubicación de Boca del Cielo
Pros:

Location

Cons:

In the night the hot water has no good pressure

2026-01-03 via Nuitee
F
FRANCISCO EMILIO family_with_children mx
10
2025-08-13 via Nuitee
C
Catherine extended_group be
7
2025-08-09 via Nuitee
M
Mayra Alondra family_with_children mx
9
2025-07-21 via Nuitee
C
Christina family
10
Pros:

Great hotel with excellent and friendly staff! I will definitely be returning soon :)

2025-06-02 via Nuitee
J
Jesus Emmanuel
10
Excelente estancia. Muy buena opcion.
Pros:

Sigue el navegador de google, pareciera no hay hotel pero unos metros mas allí estará. Discreto por fuera, bonito por dentro, la propiedad todo bien y agradable.

Habitación: amplia, limpia, aire acondicionado funcionando al 100. En la habitación hay sillones comodos asi como una mesa de centro con banquitos. Señal de Sky en smart TV con Apps. WiFi. Personal atento y amable. Pedimos de cenar y nos llevaron los alimentos a la habitación sin costo extra. Varias albercas: para adultos (algo profunda) y tambien hay para niños.

El personal de lobby nos oriento para pedir una lancha y visitar la parte de la isla/resturantes donde puedes llegar al mar. El hotel tiene su propio muelle donde te llevan y traen por $200 pesos.

Detalles a mejorar: al usar la regadera, el agua tardaba en irse por lo que se formaba un gran charco. Una cortina/persiana estaba en mal estado (deshilada). Algunos focos/luminarias dentro de la habitación no prendían. El agua de la alberca se sentía muy caliente y el clima estaba caluroso.

2025-05-22 via Nuitee
M
Mayra young couple us
10
Diego was excellent manager and all of the hotel staff very friendly and helpful
Pros:

Everything

Cons:

Nothing

2025-03-18 via Nuitee
M
Mihoko young couple ca
8
Very good
Pros:

The room was spacious and the staff was friendly.

Cons:

The woman who was supposed to pick us up at the beach at 10:30 AM arrived a half hour late. She didn't offer any apology for the delay.

2025-01-27 via Nuitee
R
Rene family
10
Pros:

Excelente opción de alojamiento en Boca del Cielo. El personal es muy amable

2025-01-11 via Nuitee
A
Alberto solo traveller us
10
The staff was very nice and i slept very well
Pros:

Room was spacious and had different areas to hang out.

Cons:

Very weak water pressure

2025-01-06 via Nuitee
G
Gaby family
10
Pros:

Lindo lugar y muy amables todos

2024-10-10 via Nuitee
G
Giacomo young couple it
8
Very good
Cons:

Only bad experience with other guests out of control. Occupying pools only for them looking like drunk people and Knocking in the middle of the night on the door, asking to open and screaming. Hotel staff promptly supported the situation.

2024-08-21 via Nuitee
K
KARINA MARIBEL
10
Pros:

solo muy lejos la playa

2024-08-16 via Nuitee
S
Sergio group us
9
Great stay, wonderful food, excellent and friend staff.
Pros:

Clean, well kept property. The best part of it all was the amazing staff. They did everything in their power and then some more to get it right and help out. Great cook in the kitchen and excellent service staff in the kitchen/dinning area

Cons:

Some humidity damage in rooms that could be painted over to make it all look nice.

2024-07-03 via Nuitee
J
Janett partner
8
Pros:

Propiedad cercana a la playa.

2024-05-14 via Nuitee
N
Norma family
10
Pros:

Excelente trato del personal, desde el recibimiento, la estancia, siempre prestos para apoyar y orientar en cuanto a como moverse al estero, manglares o algun area circundante al hotel, los alimentos, snacks y postres deliciosos. Mil Gracias Sr. Oscar, Chef y todo el personal en general. Por supuesto que volveria en un futuro si Dios nos lo permite.

2024-03-30 via Nuitee
M
Maria de Lourdes family
10
Pros:

Muy limpio, bonito y el personal muy amable

2024-03-17 via Nuitee