Hotel City Star

Hotels
5.3 (433 reviews)
Elbestraße 33 , Frankfurt/Main , de

Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
ATM/banking
Front desk (limited hours)
Express check-in
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Noisy atmosphere

Categories

Cleanliness
3.41
Many reviews highlight the hotel as dirty, with issues such as unclean rooms and unpleasant odors.
Service
7.38
Some reviews mention friendly and helpful staff, despite some negative experiences.
Location
4.42
The location receives mixed reviews due to noise and safety concerns, particularly in the area.
Room Quality
4.37
Several comments indicate problems with room quality including noise issues and broken furnishings.
Amenities
5.4
Limited amenities mentioned, with some reviews noting missing items such as towels.
Value for Money
6.36
Some positive feedback about pricing but overshadowed by numerous complaints about experience.
Food and Beverage
5.71
No explicit mentions of food or beverage quality, assumed standard for this hotel tier.
Overall Experience
5.38
Overall disappointing experience highlighted in several reviews, particularly regarding cleanliness and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:26

Property Description

Convenient Location
Located just 300 metres from Frankfurt's main train station and 1 km from the Zeil shopping area, Hotel ABA offers easy access to transportation and shopping options.

Modern Amenities
Enjoy cable TV, WiFi internet access, and a spacious bathroom with a large shower in each of Hotel ABA's rooms.

24-Hour Reception
With a round-the-clock reception desk, checking in and out at Hotel ABA is always hassle-free.

Book your stay at Hotel ABA now and experience comfort and convenience in the heart of Frankfurt.

Important information:

Please be aware that this hotel is next to Frankfurt's red light district.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

5.3
Based on 433 reviews
Cleanliness: 3.41
Service: 7.38
Location: 4.42
Room Quality: 4.37
Amenities: 5.4
Value for Money: 6.36
Food and Beverage: 5.71
Overall Experience: 5.38
C
Christian solo_traveller de
3
2026-02-25 via Nuitee
F
Firmino couple pt
1
Má experiência não voltar a repetir!!!!
Pros:

Nada

Cons:

Cheiro a tabaco, limpeza, roupa da cama rasgada, Tv não funcionava

2026-02-14 via Nuitee
N
Nastaran solo_traveller de
1
2026-02-12 via Nuitee
A
Abdollah couple de
1
Cons:

L’hotel è molto sporco,la stanza era veramente puzzolente quella stanza ha un valore di 5/10€ a notte massimo.

2026-02-10 via Nuitee
D
Duy couple at
3
2026-02-08 via Nuitee
D
Diana solo_traveller ec
1
The worst place, unclean and unsafe, bad service
Pros:

Is the worst place i have been, the room was dirty, full of cigarrette smell and pipes leaking and sounding all over the walls and i asked to cancel the stay and a refund which they didnt proceed and i had to go book another place

Cons:

The place, the room, the service and the neighbour and also is too expensive for what is

2026-02-08 via Nuitee
S
Salvatore couple it
1
2026-01-29 via Nuitee
A
AHMADOF extended_group eg
4
Pros:

Location only .
Near train station

Cons:

All

2026-01-28 via Nuitee
H
Hancook STA solo_traveller de
3
2026-01-24 via Nuitee
B
Baig solo_traveller pk
7
2026-01-24 via Nuitee
A
Anton solo_traveller at
1
Cons:

Fenster im Zimmer war zersprungen und kaputt

2026-01-19 via Nuitee
K
Keegan extended_group gb
1
2026-01-19 via Nuitee
J
Jordan solo_traveller fr
1
2026-01-19 via Nuitee
A
ahmadi couple de
1
2026-01-16 via Nuitee
R
ROSSELLA solo_traveller au
2
2026-01-16 via Nuitee
B
Bilal solo_traveller de
3
Pros:

Nothing

Cons:

Everything

2026-01-09 via Nuitee
A
Angela Maria solo_traveller de
10
Pros:

Nessuno Streß, asciugamani profumati, personale gentilissimo

Cons:

I termosifoni spenti durante la notte

2026-01-05 via Nuitee
C
Claudia solo_traveller de
1
Nicht zu empfehlen. Ekelig
Pros:

An diesem Hotel gibt es nichts, was gefallen könnte.

Cons:

Es stank in allen Fluren nach Rauch, somit auch im Zimmer. Es ist sehr ungepflegt, hässlich, dreckig, kaputt. Dreckiges Laken, dreckige, olle Duschtasse, dreckiger Duschvorhang, Schimmelig, nicht mal eine kleine Lampe am Bett

2025-12-30 via Nuitee
S
Sofiane couple de
1
Nul
Pros:

Position pres de station de train

Cons:

Pas propre, pas de papierginique, il ya aucun lave a eau sa place est vide alors ya pas ou laver les mains, odeur de cigarette a la chambre et pointe de cigarette a la fenêtre. Les couvre lit sont tres salles et mauvaise odeur

2025-12-29 via Nuitee
A
Alex550 solo_traveller de
2
2025-12-27 via Nuitee