Hotel CityRing

Hotels
4.3 (342 reviews)
Elbestrasse 36 , Frankfurt/Main , de

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Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Car hire
Allergy-free room
See all facilities

Review Highlights

Pros:
Good price
Nice bed and furniture
Cons:
Very dirty
Poor service
Unsafe location

Categories

Cleanliness
1.8
Multiple reviews mention that the hotel was very dirty, including dirty towels and poor bathroom hygiene.
Service
5.8
Some reviews indicated poor service, including issues with contact with the hotel staff.
Location
4.8
The hotel is located in a rough area with reports of drug users around premises.
Room Quality
3.8
Complaints about bugs, torn sheets, and malfunctioning appliances indicate low room quality.
Amenities
3.8
Amenities were lacking; TVs did not work, and many complaints regarding cleanliness.
Value for Money
8.3
Some reviews noted affordable pricing which may justify the lower quality.
Food and Beverage
3.8
No specific comments on food and beverage; standard quality for this hotel tier.
Overall Experience
2.3
Multiple reviews expressed dissatisfaction and described the experience as terrible.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:27

Property Description

Convenient Location
Located just a 3-minute walk from Frankfurt Train Station and a short 12-minute train ride from Frankfurt International Airport, Hotel CityRing offers easy access for travelers.

Modern Amenities
The hotel features brightly decorated rooms equipped with a TV, telephone, and private bathroom. With free WiFi available in all areas and a 24-hour reception, guests can enjoy a comfortable stay with all the necessary conveniences.

Nearby Attractions
Explore the vibrant city of Frankfurt easily from the hotel, with popular shopping centers like Skyline Plaza and MyZeil just a 10-minute walk away.

Book your stay at Hotel CityRing now for a convenient and enjoyable experience in Frankfurt!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 3 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for € 25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

4.3
Based on 342 reviews
Cleanliness: 1.8
Service: 5.8
Location: 4.8
Room Quality: 3.8
Amenities: 3.8
Value for Money: 8.3
Food and Beverage: 3.8
Overall Experience: 2.3
B
Boubaker • solo_traveller • fr
3
2026-02-28 • via Nuitee
Y
yan • solo_traveller • de
1
They cancelled at the last minute
Cons:

I made an online reservation and paid for it, and i received a booking confirmation message from the hotel. the price was below normal, so I thought it was a Booking.com promotion. However, the staff told me they couldn't accept the price i paid on Booking.com and they didn’t cancel the reservation. I was left without accommodation and had to find another hotel at the last minute

2026-02-22 • via Nuitee
R
Rodianne • couple • mt
2
2026-02-08 • via Nuitee
M
Malik • extended_group • de
7
🤗
Pros:

Gut

Cons:

Gut

2026-01-28 • via Nuitee
N
Nega • couple • nl
7
2026-01-25 • via Nuitee
F
Florin-Daniel • solo_traveller • ro
1
2026-01-20 • via Nuitee
T
Thi Mai Huong • family_with_children • de
8
2026-01-19 • via Nuitee
S
Sinan • solo_traveller • de
1
2026-01-19 • via Nuitee
V
Viktor • family_with_children • de
1
2026-01-19 • via Nuitee
M
Mayuree • extended_group • th
5
2026-01-19 • via Nuitee
F
Farooq • extended_group • fr
3
Pros:

J’ai rien aimé

Cons:

Y’avait pas serviette dans le salle de bain pas de papier toilette les couvertures sale

2026-01-04 • via Nuitee
R
Rahman • extended_group • af
6
2025-12-30 • via Nuitee
A
Anton • family_with_children • ua
4
2025-12-26 • via Nuitee
F
Franck • solo_traveller • fr
1
Pros:

Rien

Cons:

Tous étaient sales même les serviettes étaient noir je n' ai pas pu m'en servir.poignié cassé,plaque plafond trace d humidité voir manquante brûlures de cigarette sur les draps et dans la salle de bain. La salle de bains est pleine de moisissures. Les gens qui fument dans les couloirs odeurs de cigarette dans la chambre vu le prix de la chambre une honte bref je ne conseille pas

2025-12-17 • via Nuitee
A
Antonia • family_with_children • es
10
Buena
Pros:

Todo. La habitación limpia y acogedora. Muy amables y la comida buena.

2025-12-15 • via Nuitee
A
Antonio • solo_traveller • de
8
2025-11-25 • via Nuitee
I
ISSA • couple • de
7
2025-11-21 • via Nuitee
E
Engel • solo_traveller • de
4
Günstiges Hotel für kurzzeitige Übernachtungen im Milieu.
Pros:

Lage nähe Hauptbahnhof

Cons:

Fernseher funktionierte nicht, Nachttisch Lampe fehlte, Nachttisch mit starken Gebrauchsspuren, Kratzer auf Platte, Badezimmerlampe flackerte wurde nach einem Tag repariert, teilweise eigene Montage. Zigaretten Brandspuren auf Badablage.Ausblick

2025-11-05 • via Nuitee
G
GONZALO • extended_group • es
1
2025-11-03 • via Nuitee
T
Tetiana • solo_traveller • ua
10
2025-10-30 • via Nuitee