Hotel CityRing

Hotels
4.3 (352 reviews)
Elbestrasse 36 , Frankfurt/Main , de

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Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Car hire
Allergy-free room
See all facilities

Review Highlights

Pros:
Good price
Nice bed and furniture
Cons:
Very dirty
Poor service
Unsafe location

Categories

Cleanliness
1.8
Multiple reviews mention that the hotel was very dirty, including dirty towels and poor bathroom hygiene.
Service
5.8
Some reviews indicated poor service, including issues with contact with the hotel staff.
Location
4.8
The hotel is located in a rough area with reports of drug users around premises.
Room Quality
3.8
Complaints about bugs, torn sheets, and malfunctioning appliances indicate low room quality.
Amenities
3.8
Amenities were lacking; TVs did not work, and many complaints regarding cleanliness.
Value for Money
8.3
Some reviews noted affordable pricing which may justify the lower quality.
Food and Beverage
3.8
No specific comments on food and beverage; standard quality for this hotel tier.
Overall Experience
2.3
Multiple reviews expressed dissatisfaction and described the experience as terrible.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:27

Property Description

Convenient Location
Located just a 3-minute walk from Frankfurt Train Station and a short 12-minute train ride from Frankfurt International Airport, Hotel CityRing offers easy access for travelers.

Modern Amenities
The hotel features brightly decorated rooms equipped with a TV, telephone, and private bathroom. With free WiFi available in all areas and a 24-hour reception, guests can enjoy a comfortable stay with all the necessary conveniences.

Nearby Attractions
Explore the vibrant city of Frankfurt easily from the hotel, with popular shopping centers like Skyline Plaza and MyZeil just a 10-minute walk away.

Book your stay at Hotel CityRing now for a convenient and enjoyable experience in Frankfurt!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 3 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for € 25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

4.3
Based on 352 reviews
Cleanliness: 1.8
Service: 5.8
Location: 4.8
Room Quality: 3.8
Amenities: 3.8
Value for Money: 8.3
Food and Beverage: 3.8
Overall Experience: 2.3
A
Anton • solo_traveller • ua
3
2026-05-02 • via Nuitee
S
Sven • solo_traveller • de
5
2026-04-28 • via Nuitee
M
Mengual Llorca • extended_group • es
6
Pros:

Barato y cerca del centro, los chicos de recepción muy amables y estan las 24 horas. La habitación tal cual la foto.

Cons:

Esta en una calle llena de gente drogandose, en la calle de al lado esta llena de prostibulos. Si eliges habitación de tres dan las ventanas a la calle y oyes la musica de la discoteca que hay abajo todo el rato.

2026-04-21 • via Nuitee
G
Gulistan • solo_traveller • de
1
Pros:

Nichts keiner Zimmer bekommen, weil angeblich die meiner Buchung nicht erhalten haben, obwohl ich schön bezahlt habe.

Cons:

Geld würde von meiner Konto gebucht aber ich habe keiner Zimmer bekommen weil die meiner Buchung nicht erhalten haben.

2026-04-16 • via Nuitee
A
Adrian • solo_traveller • pl
1
Pros:

Niestety nie mogę powiedzieć nic dobrego na temat tego hotelu. Miałem tam krótki pobyt między lotami. Hotel blisko dworca, okolica zatem okropna. To jasne. Problem w tym, że jak to w De mało kto mówi po niemiecku. Na recepcji przywitał mnie Pan, który pobrał ode mnie pieniądze, mimo że zapłaciłem wcześniej. Ten sam Pan dał mi klucz do pokoju , który był zajęty!!! Po powrocie na recepcję dostałem inny pokój. Gniazdka wyrwane za w ścian, brudno, robaki w łazience. Brudno. Sam hotel brudny. Potem ktoś bardziej kompetentny na recepcji zwrócił mi pieniądze.

Cons:

Nocowałem w wielu krajach w hotelach o różnych standardach. Ten był okropny, brudny, zaniedbany, robaki w łazience. Okolica okropna i brudna. To nie jest wina hotelu, ale trzeba to wiedzieć.

2026-03-29 • via Nuitee
S
Samy • family_with_children • fr
4
2026-03-27 • via Nuitee
B
Bahjat • extended_group • de
10
2026-03-24 • via Nuitee
B
Boubaker • solo_traveller • fr
3
2026-02-28 • via Nuitee
Y
yan • solo_traveller • de
1
They cancelled at the last minute
Cons:

I made an online reservation and paid for it, and i received a booking confirmation message from the hotel. the price was below normal, so I thought it was a Booking.com promotion. However, the staff told me they couldn't accept the price i paid on Booking.com and they didn’t cancel the reservation. I was left without accommodation and had to find another hotel at the last minute

2026-02-22 • via Nuitee
R
Rodianne • couple • mt
2
2026-02-08 • via Nuitee
M
Malik • extended_group • de
7
🤗
Pros:

Gut

Cons:

Gut

2026-01-28 • via Nuitee
N
Nega • couple • nl
7
2026-01-25 • via Nuitee
F
Florin-Daniel • solo_traveller • ro
1
2026-01-20 • via Nuitee
M
Mayuree • extended_group • th
5
2026-01-19 • via Nuitee
V
Viktor • family_with_children • de
1
2026-01-19 • via Nuitee
T
Thi Mai Huong • family_with_children • de
8
2026-01-19 • via Nuitee
S
Sinan • solo_traveller • de
1
2026-01-19 • via Nuitee
F
Farooq • extended_group • fr
3
Pros:

J’ai rien aimé

Cons:

Y’avait pas serviette dans le salle de bain pas de papier toilette les couvertures sale

2026-01-04 • via Nuitee
R
Rahman • extended_group • af
6
2025-12-30 • via Nuitee
A
Anton • family_with_children • ua
4
2025-12-26 • via Nuitee