Hotel Mondial Comfort - Frankfurt City Centre

Hotels
7.7 (2291 reviews)
Heinestr. 13 , Frankfurt/Main , de

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Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Easy check-in process
Cons:
Poor cleanliness
Lack of amenities

Categories

Cleanliness
6.7
Multiple reviews indicate issues with room cleanliness, especially regarding carpets and bathrooms.
Service
8.2
Some reviews noted responsive service during the check-in process, but there were complaints about poor communication.
Location
9.2
Several reviews highlighted a great location, with good access to transportation and food options.
Room Quality
7.7
Mixed sentiments on room quality; issues with outdated furnishings and cleanliness were noted.
Amenities
7.2
Limited amenities mentioned in reviews; issues with room facilities such as dirty carpets and absence of a fridge.
Value for Money
8.2
Overall value perceived as fair; however, some reviews questioned if the price matched the quality.
Food and Beverage
6.7
Breakfast not provided, leading to lower sentiment in this category.
Overall Experience
7.7
Guests expressed mixed feelings; some had positive experiences, while others experienced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:26

Property Description

Recently Renovated Accommodation
Located in the heart of Frankfurt, Hotel Mondial offers modern and quiet rooms that have been recently renovated. Enjoy the comfort of our rooms, furnished with free WiFi for your convenience.

Convenient Location
Situated just a 2-minute walk from the nearest U-Bahn station, our hotel is the perfect base for sightseeing or attending trade fairs. Explore the Zeil shopping boulevard and the charming Old Town, both within a 10-minute walk from the hotel.

Easy Access to Attractions
With our hotel's central location, you can easily immerse yourself in the vibrant city life of Frankfurt. Book your stay at Hotel Mondial now and experience the best of what the city has to offer.

Important information:

Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 12 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2291 reviews
Cleanliness: 6.7
Service: 8.2
Location: 9.2
Room Quality: 7.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 6.7
Overall Experience: 7.7
S
Shashank • solo_traveller • ie
1
2026-06-06 • via Nuitee
T
Tetiana • solo_traveller • de
10
„Sehr gutes Hotel in zentraler Lage“
Pros:

Das Hotel hat uns sehr gut gefallen, wir haben nur positive Eindrücke mitgenommen. Das Zimmer mit Balkon war sauber, gemütlich und komfortabel. Im Zimmer gibt es alles, was man braucht: einen Kühlschrank, einen Wasserkocher, Tassen, Gläser, Tee und Zucker – es ist schön, wenn an solche Kleinigkeiten gedacht wird. Auf dem Flur gibt es außerdem eine Kaffeemaschine, was ebenfalls sehr praktisch ist. Besonders hervorheben möchten wir die tolle Lage – das Stadtzentrum ist ganz in der Nähe und viele Orte sind bequem zu Fuß erreichbar. Und das alles zu einem sehr fairen Preis, was ein weiterer Pluspunkt war. Wir würden hier gerne wieder übernachten.

Cons:

„Keine Beanstandungen.“

2026-06-06 • via Nuitee
S
Suelem • extended_group • br
7
Pros:

Achei o quarto grande

2026-06-05 • via Nuitee
K
Kees • solo_traveller • nl
5
Goed voor wijning
Pros:

Alle waar naar zijn geld

Cons:

Schoon maar dan is alles gezegd

2026-06-05 • via Nuitee
S
Serge • couple • fr
10
Pros:

l'emplacement

Cons:

RAS

2026-06-05 • via Nuitee
R
Roland • solo_traveller • de
4
Cons:

Im Fernseher war kein Programm gespeichert. Die Setup-Funktionen waren Pin-geschützt und nicht zu erraten (10.000 Möglichkeiten). Also unbrauchbar.
Auf Bitte um Unterstützung via WhatsApp keine Reaktion. Personal gab es im Hotel keines.
Abends war der Fahrstuhl kaputt.

2026-06-05 • via Nuitee
M
Marija • couple • de
8
2026-06-04 • via Nuitee
U
Ute • solo_traveller • de
7
Pros:

Die Lage nahe der U-Bahn Station und der unkomplizierte self Check in

Cons:

Der Abfluss im Bad war sehr verstopft, leider ist dann kein Ansprechpartner vor Ort

2026-06-04 • via Nuitee
O
Oleksandr • solo_traveller • ua
9
2026-06-03 • via Nuitee
P
Philipp • solo_traveller • de
6
2026-06-02 • via Nuitee
A
Angelika • couple • de
5
Gute Lage, aber sehr einfach.
Pros:

Supergute Lage nah zur Innenstadt - bei geschlossenen Fenstern sehr ruhig. Einchecken problemlos. Größe des Zimmers. Wasserkocher. Fahrstuhl.

Cons:

Leselampen am Bett funktionieren nicht (auch nicht, wenn man die Birne auswechselt). Die Ausstattung im Bad ist sehr alt und funktioniert nicht gut (Dusche tröpfelt nur - kein Wasserdruck) oder gar nicht (Fön angeschmort). Mit Pflastern geklebte Armatur. Im Treppenhaus riecht es nach billigem Raumspray.

2026-06-01 • via Nuitee
H
Hajredini • family_with_children • ch
3
2026-05-31 • via Nuitee
C
Chris • solo_traveller • de
9
Central and great value for money
Pros:

Central location, easy check-in, parking was free and available. Excellent value for money.

Cons:

The towels were clean but had a weird smell. Might have been from the dryer, not sure, but it's really a minor issue and didn't spoil the stay.

2026-05-31 • via Nuitee
S
Salman • couple • de
1
2026-05-31 • via Nuitee
M
Marilena • solo_traveller • de
3
2026-05-31 • via Nuitee
F
Florencia • solo_traveller • de
8
Pros:

sehr gute Lage, sehr zentral. Check-in war unkompliziert. Bett war sehr bequem

Cons:

Es hat die ganze Nacht im Zimmer nach Essen gerochen

2026-05-30 • via Nuitee
B
Brayan • extended_group • es
10
2026-05-30 • via Nuitee
M
Michael • solo_traveller • de
7
2026-05-30 • via Nuitee
R
Rui • couple • pt
8
2026-05-29 • via Nuitee
N
Nicoleta • solo_traveller • de
10
2026-05-29 • via Nuitee