Hotel Mercure Krynica Zdrój Resort&Spa

Hotels
•
Mercure
8.9 (778 reviews)
ul. Leśna 1 , Krynica Zdrój , pl

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great service
Nice location
Spacious rooms
Cons:
Cleanliness issues
Limited food variety
Parking chaos

Categories

Cleanliness
7.61
Multiple mentions of cleanliness issues, such as dust and mold in the bathrooms.
Service
9.58
Many reviews highlight very nice service and helpful staff.
Location
9.62
Positive comments regarding the location being close to the city center.
Room Quality
9.07
Rooms are described as functional and spacious, with some initial issues resolved.
Amenities
8.6
Positive mentions of the pool and spa facilities, though sauna access is limited.
Value for Money
9.06
The hotel is deemed to provide good value for its services.
Food and Beverage
8.61
There are mixed feelings about the breakfast variety and quality.
Overall Experience
9.08
General satisfaction from guests despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:40

Property Description

Luxurious Accommodation
Hotel Mercure Krynica Zdrój Resort&Spa offers elegant, air-conditioned rooms with free Wi-Fi, LED TV, minibar, and safe ensuring a comfortable stay.

Wellness and Recreation
Guests have free access to a swimming pool with a children's pool, fitness centre, and at a surcharge, a luxurious sauna complex with various sauna options and steam bath. Face and body treatments are also available for ultimate relaxation.

Culinary Delights
Indulge in international dishes at the on-site restaurant, Zdrojowa, and unwind at the wine bar. For convenience, underground parking is available at an extra charge.

Experience luxury and relaxation at Hotel Mercure Krynica Zdrój Resort&Spa - book your stay now for a memorable getaway!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 50 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for 30 zł per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for 40 zł per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for 80 zł per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 778 reviews
Cleanliness: 7.61
Service: 9.58
Location: 9.62
Room Quality: 9.07
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 8.61
Overall Experience: 9.08
I
Izabela • solo_traveller • gb
9
Pros:

Clean, spacious rooms and bathroom, great breakfast and facilities for children

2026-05-02 • via Nuitee
P
Paulina • family_with_children • pl
10
Jesteśmy bardzo zadowoleni z pobytu w hotelu Mercure
Pros:

Jesteśmy bardzo zadowoleni z pobytu. Pokój komfortowy, wystarczająco duży dla rodziny 2+2, z małym balkonem. Skorzystaliśmy także z basenu, dzieci zadowolone zarówno z kąpieli jak i małej sali zabaw na terenie hotelu. Śniadanie bardzo dobre, lokalizacja również na plus - spacerkiem około 1 km do Parku Zdrojowego.

Cons:

----

2026-05-02 • via Nuitee
E
Elcia • family_with_children • pl
10
2026-04-26 • via Nuitee
Z
Zdzisława • couple • pl
10
Strefa rekreacji super
Pros:

Basen

2026-04-21 • via Nuitee
J
Jacek • couple • pl
8
Pros:

Lokalizacja, duże pokoje i łazienka, czysto

Cons:

Niestety, bardzo słabo działa system otwierania drzwi do pokoi, bardzo niewygodne łóżka tzn miękkie materace, śniadania też nie są na bieżąco uzupełniane

2026-04-20 • via Nuitee
M
Małgorzata • couple • pl
10
Celem pobytu był szybki odpoczynek i to się udało - strefa spa była wspaniała - dziękujemy.
Pros:

czystość w hotelu jest godna pochwały a duża łazienka jest dodatkowym atutem

Cons:

opłata za parking

2026-04-19 • via Nuitee
W
Wiechniak • family_with_children • pl
8
2026-04-15 • via Nuitee
T
Tamas • family_with_children • hu
7
Jo ar értek arányú szalloda
Pros:

Ízléses minosegi berendezés bútorok, átlag feletti wellnes szauna

Cons:

Terasz nem volt kitakaritva, napelemek zavartak a kilátást …

2026-04-14 • via Nuitee
P
Paweł • family_with_children • pl
10
2026-04-12 • via Nuitee
A
Alicja • family_with_children • pl
9
2026-04-11 • via Nuitee
ĺubos • couple • sk
8
2026-04-11 • via Nuitee
T
Tomasz • solo_traveller • pl
10
2026-04-11 • via Nuitee
• couple • pl
4
2026-04-10 • via Nuitee
Łukasz • solo_traveller • pl
10
2026-04-08 • via Nuitee
K
korowaj • solo_traveller • pl
10
Pros:

Wspaniała kuchnia potrawy na wysokim poziomie Szef kuchni mistrzem

2026-04-08 • via Nuitee
M
Miriam Mona • family_with_children • sk
10
2026-04-07 • via Nuitee
P
Piotr • family_with_children • pl
10
2026-04-01 • via Nuitee
M
Miro • family_with_children • sk
9
2026-03-24 • via Nuitee
A
Anna • solo_traveller • pl
10
2026-03-23 • via Nuitee
A
Anna • solo_traveller • pl
10
2026-03-23 • via Nuitee