Terrace Hotel

Hotels
7.2 (420 reviews)
GPO Box 49, Jalan Tasek Lama , Bandar Seri Begawan , bn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Outdated facilities
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.03
Several mentions of outdated and dirty facilities including stained carpets and unclean refrigerators.
Service
8.5
Multiple positive remarks about friendly and helpful staff.
Location
8.54
The hotel is conveniently located within walking distance to central attractions.
Room Quality
6.49
Comments indicate rooms are outdated and some noise issues were noted.
Amenities
7.02
Amenities like the pool and bike rental were positively mentioned, though repairs are needed.
Value for Money
6.98
The hotel is perceived as affordable but comes with notable drawbacks regarding condition.
Food and Beverage
6.53
Breakfast was included but criticism was made about the quality and presentation.
Overall Experience
7.5
General satisfaction with specific praises and criticisms balancing out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:22

Property Description

Luxurious Amenities
Terrace Hotel offers a fitness center with stunning floor-to-ceiling windows and a serene outdoor pool, perfect for relaxation.

Convenient Location
Situated just a short walk from Yayasan Shopping Complex, Royal Regalia Museum, and Sultan Omar Ali Saifuddin Mosque, Hotel Terrace is the ideal base for exploring the city.

Delightful Dining
Indulge in a variety of Western and Asian dishes at Cempaka Café while enjoying picturesque views of lush greenery through the expansive windows.

Book your stay at Terrace Hotel now to experience the perfect blend of luxury, convenience, and culinary delights.

Important information:

Please note that Brunei is an alcohol-free country. Non-Muslim guests are allowed to bring 2 bottles of liquor and 12 cans of beer into Brunei Darussalam. Purchase your drinks prior to departing your country.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 420 reviews
Cleanliness: 6.03
Service: 8.5
Location: 8.54
Room Quality: 6.49
Amenities: 7.02
Value for Money: 6.98
Food and Beverage: 6.53
Overall Experience: 7.5
M
mattia • couple • it
10
We loved these people and Brunei and adolf cat
Pros:

Clean , Nice position in the center and close to a food market , gentle staff

2026-02-10 • via Nuitee
J
Jean-Marc • family_with_children • fr
1
Cons:

Last minute cancellation by the hotel, officially due to a shortage of water

2026-02-08 • via Nuitee
J
jean-jacques • solo_traveller • fr
8
Pros:

Emplacement parfait pour accéder au centre ville.

2026-01-29 • via Nuitee
K
Katerina Jane • solo_traveller • it
9
Pros:

NICE PLACE

2026-01-28 • via Nuitee
H
Heryana • family_with_children • bn
8
Pros:

Luas kamar

2026-01-26 • via Nuitee
J
jamaludin • couple • bn
8
2026-01-25 • via Nuitee
J
jamaludin • family_with_children • bn
8
2026-01-25 • via Nuitee
M
martymartymarti • couple • cz
7
2026-01-22 • via Nuitee
R
ralf • family_with_children • de
5
2026-01-21 • via Nuitee
S
Sushan • family_with_children • gb
7
Pros:

The location and the value for money.

Cons:

The hotel is looking a bit dated and it can do with a little refurbishment.

2026-01-20 • via Nuitee
Z
Zane • extended_group • bn
8
2026-01-19 • via Nuitee
V
Věra • couple • cz
8
Hotel má starší vybavení.Nam to nevadilo,vše fungovalo
Pros:

Výborná snídaně, ochotný personál, ubytování v centru, pěkný bazén

Cons:

Starší vybavení

2026-01-19 • via Nuitee
S
seaneren • solo_traveller • tr
8
Pros:

Great location and friendly staff

Cons:

The building is very old because of this it has some humid

2026-01-18 • via Nuitee
V
Vicens • solo_traveller • es
7
Best curry in Brunei !!
Pros:

Hotel restauarant, delicious and cheap; Staff readyness, always willing to help, swimming pool area.

Cons:

The whole property is a bit old but it's ok for the price you pay

2026-01-16 • via Nuitee
T
tretretre • couple • bn
10
2026-01-12 • via Nuitee
C
Christine • family_with_children • de
8
Pros:

Comfortable hotel in the centre of Bandar, in walking distance to the centre, it has everything you need and the room to the backside is quiet and with a view to the green environment. Staff was friendly and helpful. There's a small pool and a restaurant for breakfast and other meals.

Cons:

The room was not so soundproof and I could hear my neighbours talking, very chatty ladies talking until 0.30 and then starting again at 6 in the morning which woke me up.

2026-01-03 • via Nuitee
S
samdool • family_with_children • bn
3
2025-12-30 • via Nuitee
H
Hapiz • couple • bn
5
Pros:

The price is cheap

Cons:

We book deluxe but when arrived it become twin single bed. Both elevator not working

2025-12-30 • via Nuitee
A
Ag. Shahrin Afwan • family_with_children • my
2
Cons:

Lift rosak
Telefon rosak
Tabir berhabuk
Internet problem
Water cooker problem

2025-12-29 • via Nuitee
S
Suherman Hj Jamaludin • couple • bn
8
2025-12-27 • via Nuitee