Hotel PALACE

Hotels
8.5 (192 reviews)
Ibrahima Mržljaka , Velika Kladuša , ba

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Safety deposit box
Fax/photocopying
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Review Highlights

Pros:
Friendly staff
Good location
Nice amenities
Great food
Cons:
Staff language barrier
Booking issues
Somewhat high prices

Categories

Cleanliness
8.25
Generally clean and well-maintained, though some comments on staff communication regarding cleanliness.
Service
7.75
Mixed reviews; while friendly staff were mentioned, issues with room bookings and lack of English proficiency negatively impacted the score.
Location
8.75
Well-located for access to the city, although some mention that it's on a main road.
Room Quality
8.75
Spacious rooms with modern amenities, meeting guest expectations.
Amenities
8.25
Good amenities such as a pool and sauna, though a few guests noted room for improvement.
Value for Money
8.25
Good value considering amenities offered, although some considered the prices somewhat high.
Food and Beverage
9.25
Highly rated breakfast and dining options, with several guests expressing satisfaction.
Overall Experience
8.75
Overall positive experiences, with highlighted friendliness from staff and good services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:19

Property Description

Luxurious Accommodation
Hotel PALACE in Velika Kladuša offers 3-star accommodation with a terrace, a restaurant, and a bar. The rooms boast modern amenities including a flat-screen TV, air conditioning, and free toiletries in the private bathroom. Some rooms even feature a balcony for a stunning view.

Relaxation and Dining
Guests can unwind in the hotel's sauna or enjoy delicious meals at the on-site restaurant. The bar is perfect for a refreshing drink after a long day of exploring the area. Additionally, room service is available for ultimate convenience.

Exceptional Service
With a multilingual staff fluent in German and English at the 24-hour front desk, guests can expect top-notch service and assistance whenever needed.

Experience comfort and luxury at Hotel PALACE. Book your stay now for an unforgettable experience!

Check-in and check-out hours:

Location

Guest Reviews

8.5
Based on 192 reviews
Cleanliness: 8.25
Service: 7.75
Location: 8.75
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 8.75
U
Udy • extended_group • no
8
alt i alt bra fint ,men som sagt litt dyrt ,eg i sommer på turist plass betalte litt mindre .
Pros:

Bra og godt men var ikke inkludert kaffe på heller ikke noen som melk å ha med frokost ,måtte betale i tillegg

Cons:

Eg hadde ikke tid prøve alt ,men det som var er bra og fint hotell, ja fint avstand av sentrum men syns eg ,personalet er høflig og fine men er litt for dyrt syns eg for der er ikke turist sted.

2026-01-20 • via Nuitee
A
Armando • couple • us
10
2026-01-19 • via Nuitee
S
Sebastiaan • extended_group • nl
7
We were here to buy cigarettes, succeeded in this, for 1 night the stay was great.
Pros:

Breakfast was definitely aimed at locals. Tried some new dishes.

Cons:

The TV in our room had significant noise on all channels. Making us unable to watch at all.
Dividable beds would have been nice.
The staff didn't speak English on a communicative level and was a bit distant all the time.
Wifi was really slow.

2026-01-19 • via Nuitee
D
Danijel • couple • si
8
2026-01-06 • via Nuitee
N
Nenad • extended_group • hr
6
2026-01-03 • via Nuitee
S
samir • solo_traveller • at
9
Bestes Hotel in Kladusa
Pros:

Top Lage, sehr freundliches Personal, A la Carde Frühstück,
Restaurant im Haus sehr gut,
unschlagbares Preis-Leistungs Verhältnis!Erste

2025-12-26 • via Nuitee
D
Dzevad • couple • si
10
2025-12-25 • via Nuitee
K
Krupinac • extended_group • at
8
2025-12-07 • via Nuitee
A
Almir • solo_traveller • ba
8
2025-12-03 • via Nuitee
R
Rukelj • couple • hr
10
Top
Pros:

Osoblje i hotel

2025-11-25 • via Nuitee
Ćamka • couple • si
10
Pros:

soba hrana cistoca ljubazne radnice toplina dorucak bazen sauna sve izbad ocekivanja

Cons:

mozda nalo osvjetljenje bi moglo biti jace

2025-11-22 • via Nuitee
A
Alenka • couple • si
10
2025-11-15 • via Nuitee
J
Johannes • extended_group • at
10
Einfach toll
Pros:

Preisleistung super! Alles in sehr guten Zustand, Essen sehr gut, Frühstück sehr gut

Cons:

Nix

2025-10-08 • via Nuitee
V
Vojtěch • couple • cz
7
2025-10-05 • via Nuitee
Çelik • solo_traveller • tr
1
Cons:

Paramın hepsini iade etmediler

2025-10-01 • via Nuitee
B
barbara • family_with_children • si
10
Pros:

Čudovit hotel, zelo prijazno osebje, bazen in sauna, fantastičen zajtrk s pravo bosansko kavo. Nepozabno doživetje.

2025-09-29 • via Nuitee
I
Iva • couple • si
9
Pros:

Velike sobe
24 urni check in

Cons:

Raznolikost zajtrka

2025-09-28 • via Nuitee
B
Branko • couple • si
9
2025-09-16 • via Nuitee
R
Rajščak • couple • hr
8
2025-09-14 • via Nuitee
H
Hrvoje • couple • hr
1
Rezervirali smo smještaj i kada smo stigli osoba koja radi na porti nam je rekla da je sve zauzeto te smo u 23:00h lutal
Pros:

Ništa

Cons:

Recepcionirka

2025-09-12 • via Nuitee