Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Short distance to the beach
Friendly staff
Cons:
Issues with cleanliness
Maintenance problems

Categories

Cleanliness
6.5
Some guests mentioned cleanliness as a positive aspect, while others raised concerns about cleanliness issues.
Service
7.5
Service was generally appreciated, with compliments for staff friendliness and helpfulness, but some complaints about maintenance issues.
Location
8
The hotel's proximity to the beach was highlighted by guests as a positive feature, contributing to a pleasant stay.
Room Quality
7
Rooms were described as adequate by most guests, although some noted maintenance issues that impacted their experience.
Amenities
6.9
Mixed reviews on amenities, with some guests appreciating the facilities while others raised concerns about the lack of certain services.
Value for Money
6.4
Guests had varied opinions on the value for money, with some feeling it was reasonable while others thought it fell short of expectations.
Food and Beverage
7.3
Breakfast and dining services were generally well-received, although suggestions for improvement were mentioned.
Overall Experience
7.3
Most guests had a positive overall experience with the hotel, highlighting the friendly staff and convenient location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 20:28

Property Description

Convenient Location
Palm Beach Retreat is ideally situated near the Palm Beach Strip and Plaza Mall, making it a perfect choice for shopping and entertainment enthusiasts.

Relaxing Amenities
Enjoy the large outdoor pool, self-serve bar, and billiard table for a leisurely stay. Unwind in our air-conditioned suites equipped with free Wi-Fi, cable TV, and kitchen facilities.

Hospitality at its Best
Indulge in barbecues by the pool, childcare services, and guest laundry facilities. Our attentive staff ensures a comfortable and memorable experience for every guest.

Book now for a delightful stay at Palm Beach Retreat and create lasting memories in Aruba.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Please inform Palm Beach Retreat in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People 7 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.8
Based on 18 reviews
Cleanliness: 6.5
Service: 7.5
Location: 8
Room Quality: 7
Amenities: 6.9
Value for Money: 6.4
Food and Beverage: 7.3
Overall Experience: 7.3
C
Charles • young couple • us
8
Very good
Pros:

Short distance to the beach. The cat. The owners were very nice. We will be going back there.

2025-04-13 • via Nuitee
M
Marie • young couple • us
4
Adequate
Pros:

The people were nice and helpful.

Cons:

The tub was gross. It looked like black mold but it was just old and scraped.

2025-03-02 • via Nuitee
D
Deborah • with friends • us
7
Good
2025-02-14 • via Nuitee
D
David • young couple • us
10
Exceptional
2024-11-13 • via Nuitee
R
Rain • family with young children • us
1
Bad
Pros:

Not one damn thing!!!!!!!!!!!!!!!

Cons:

Very dirty full of bugs, no air pictures are a TOTAL lie!!!!!

2024-06-12 • via Nuitee
A
Albert • solo traveller • us
3
Poor
2024-05-23 • via Nuitee
M
Maria • solo traveller • ca
10
Great
2023-04-17 • via Nuitee
A
Alfred • family with young children • ca
4
Okay location and could have been a lot better if anything was maintained.
Pros:

The room was big and they cleaned it every day when we went out to the beach. There was a fridge, stove and sink.

Cons:

First few nights we did not have any hot or warm water, later in the day the water would stop completely and we couldn't even brush our teeth. Taking a shower had to be cold which do not work if you have small children. After complaining about it they opened up something and we got some water and was even able to get some lukewarm water if you set the tap just right. The bath can not be used as a bath (dirty and no plug). The air conditioning unit was extremely dirty and had only cold and very cold which meant my whole family got sick after a couple of nights. Switching it off is not an option as the heat can be unbearable and opening a window invited lots of mosquitos. The swimming pool area was also not easily accessible. We had to walk through hallway, down stairs out by front door then around the house to get to the back in order to use it (water is also not very clean). The pool area BBQ is a wood/coal burning BBQ that is rusted, dirty and broken so we were not able to BBQ anything. There was supposed to be a microwave oven at BBQ area which also didn't work and the pool table had all but fallen to pieces, all pool cues were also broken. Inside the room the vent above the gas oven did not work unless you plug out the oven igniter and use that for the vent. Utensils were also very dirty and missed lots of items like bottle opener or bread knife. We had to buy some and left it there for next guests. Description said its close enough to beach to walk. Taking the trails and road there can take you a good 20 minutes, so best to have a car.

2023-04-17 • via Nuitee
M
Mark • young couple • us
8
Very good
Pros:

Very friendly people

2023-03-21 • via Nuitee
J
Jade • group • us
7
Good
Pros:

The location to the strip of hotels is just across the street. The people are very nice

Cons:

when we arrived it looked like an abandoned property as there are duck tape X’s on the windows. the water dosn't get warm for the shower. the pool is no accessible. there are dogs and cats at the facility. and it seems to be a residential stay for the family that operates it.

2023-03-14 • via Nuitee
T
Tony • young couple • se
1
Bad
Pros:

The woman who owns the hotel had a really good service mind

Cons:

Kackelackor på rummen

2023-02-17 • via Nuitee
I
Igor • group • us
9
Superb
2023-01-13 • via Nuitee
N
Natalie • family with young children • gb
10
Loved my stay here
Pros:

The room was big and has everything you need, the pool area was also very nice, clean, and the staff was very friendly and helpful :) It was walking distance from the beach and restaurants in Palm Beach

Cons:

nothing

2022-10-07 • via Nuitee
C
Christine • family with young children • us
4
Very disappointing. I will stay at the resorts and pay more before I will stay here again.
Pros:

The bed was comfortable and made up daily. The trash was taken out daily.

Cons:

An extra roll of toilet paper in the room would have been nice. Clean towels everyday/even every other day would have been nice...had the same towels all week, actually utilized my beach towels for showers. Sheets were not changed at all. No toiletries provided. No dresser in the room, only a shelf and hanging bar. The swimming pool was unusable. Room only had a small refrigerator, didn't even try to cook on the "kitchen" equipment in the pool area, as it didn't look safe and the utensils, pans provided were worn.

2022-09-25 • via Nuitee
L
Leon • family with young children • sr
8
Very good
2022-09-25 • via Nuitee
T
Tatyana • young couple • us
9
great value option for a 3 nights stay
Pros:

excellent price and good location

2022-08-31 • via Nuitee
R
Robert • family with young children • us
10
Exceptional
Pros:

Just what I needed ...good bed /A/C...good shower ..very clean .. friendly staff..wifi worked on and off

2022-08-20 • via Nuitee
N
Natirèl • review category business travellers • us
10
Exceptional
Pros:

Sandra and her husband are very friendly, and the place was very clean and comfortable.

2022-08-10 • via Nuitee