Singular Joy Vacation Rentals

Hotels
8 (209 reviews)
Calle 14 norte esquina con 1ra av. norte bis, mz 35 lt 9, colonia centro, playa del carmen, solidaridad Qroo, CP 77710 , Playa del Carmen , mx

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Children allowed

Facilities

Express check-out
Health club
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Garden
BBQ facilities
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful rooftop pool
Cons:
Poor cleanliness
Old and dark rooms
Missing room amenities

Categories

Cleanliness
5.75
Numerous comments about dirtiness and poor maintenance of the rooms.
Service
9.25
Staff received positive remarks for their kindness and assistance.
Location
9.75
Great location close to attractions and central facilities.
Room Quality
6.75
Mention of old and poorly maintained rooms that do not match photos.
Amenities
7.75
Some amenities were lacking, but the rooftop pool was highlighted positively.
Value for Money
7.75
Expectation of better quality for the price spent.
Food and Beverage
7.75
Basic needs were unmet, such as missing items in room supplies.
Overall Experience
9.25
A mixed experience but highlighted by great customer service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 00:16

Property Description

Discover the perfect getaway at Singular Joy Vacation Rentals, where relaxation meets adventure just steps from the beach.

Resort-Style Amenities
Unwind in our refreshing outdoor swimming pool or soak in the jacuzzi while enjoying a drink from our stylish bar. Whether you prefer lounging in our lovely garden or socializing in the shared lounge, we have something for everyone.

Comfortable Accommodations
Enjoy spacious, air-conditioned rooms outfitted with modern conveniences, including a flat-screen TV, private bathroom, and in some cases, fully equipped kitchens. Thoughtful touches such as safety deposit boxes and fresh linens ensure a restful stay.

Vibrant Nightlife
Positioned in the lively nightclub district, you’ll have no shortage of entertainment options. From the bustling Indigo Beach Club to the energetic Lido Beach Club, the vibrant nightlife is all within your reach.

Book your unforgettable stay at Singular Joy Vacation Rentals today!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 209 reviews
Cleanliness: 5.75
Service: 9.25
Location: 9.75
Room Quality: 6.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 9.25
C
Christine • couple • de
9
2026-03-21 • via Nuitee
T
Tim • extended_group • us
10
I love salsa dancing and this location is between the 2 best places for salsa dancing. Zenzi on the beach and La Bodegui
Pros:

I have stayed in this building several times. I love its location near the 5th Ave and the ocean.

Cons:

I don’t have any complaints.

2026-03-20 • via Nuitee
J
Juan martin • couple • ar
10
Excelente
Pros:

Muy bueno

Cons:

.

2026-03-20 • via Nuitee
V
Vanesa Lorena • family_with_children • ar
9
2026-03-14 • via Nuitee
E
Emilie • family_with_children • ca
5
2026-03-10 • via Nuitee
H
Harsha • family_with_children • gb
10
2026-03-09 • via Nuitee
B
Brigitte • couple • fr
9
Pros:

Localisation confort propreté literie . Rooftop super prix abordables . Super piscine et jacuzzi

Cons:

Chambre petite mais on y est peu . Rooftop fermé le soir dommage

2026-03-07 • via Nuitee
E
Eric • family_with_children • fr
8
Pros:

Un grand appartement bien placé avec accès à la piscine sur le roof top

Cons:

Le bruit des discothèques

2026-03-02 • via Nuitee
A
Andrés • family_with_children • cl
8
Pros:

La piscina me sorprendió, es mejor de lo que esperaba y además tiene 2 piscinas adicionales temporadas para relajarse en la tarde

Cons:

Hay algunos detalles como el microondas sin energía o algunas bombillas sin funcionar en los baños

2026-03-01 • via Nuitee
K
Kathleen • couple • ca
9
A beautiful property, rooftop was spectacular, units a little dated, but all in all, a wonderful stay. Even though ther
Pros:

Rooftop was our happy place. Exceptional view, cleanliness, excellent bartender. Lovely pool!

We water happy to happy the battery removed from the back of the door lock so that we could have a physical key.

Cons:

1. A few of the clothes dryers, on the bottom, were not drying clothes even after three attempts. The top ones worked better.
2. Gym: Good basic gym but: the cleaner spray bottle was empty for the full two weeks we were there even when we told them about it; A floor mat and one large exercise ball would be useful. Treadmill on the far right suddenly stopped working. The spin bike makes a terrible clunking noise every time the pedal goes around.
3. Issues with the fingerprint sensor pad in the gym even when my fingerprint worked upstairs.
4. Initially, the air conditioning did not work correctly, but was quickly repaired by resetting the breaker. TV in living didn’t work. Apparently related to construction damage they said. Found evidence of some recurrent dripping from the air conditioner in the bedroom, bathroom and living room near the window.

2026-02-27 • via Nuitee
R
R • couple • ar
10
Comodidad y tranquilidad
Pros:

La verdad todo muy moderno todo muy limpio el personal muy atento, tiene lavandería, la terraza es top piscinas camastros jacuzzi muy limpio. Podes tomar de tus bebidas o te venden ahí. Muy bueno todo! La ubicación excelente 1 cuadra de la 5ta.

Cons:

Nada, a mi no me molesto pero a alguien le podría joder que los boliches están a 1 cuadra pero a mí no me molestó en absoluto en las habitaciones casi ni se escucha nada

2026-02-27 • via Nuitee
M
Mario • solo_traveller • it
6
Bene ma non benissimo!!!
Pros:

Posizione comodissima, sulla 5º avenida.

Cons:

Prezzo non corrispondente alla somma pagata e al servizio corrisposto! Camere strette e mal organizzate, con spazi esigui. Personale della Reception, in particolare i ragazzi della notte: “poco svegli”, non professionali, superficiali, non adeguati a ricoprire il proprio ruolo. Appena entrato nella camera ho trovato della polvere ben datata sui ripiani superiori dell’ armadio, molto migliorabili anche le pulizie giornaliere, non soddisfacenti!!!

2026-02-12 • via Nuitee
L
Lily • family_with_children • ar
5
Cons:

Muebles rotos

2026-02-12 • via Nuitee
A
Ana Isa • family_with_children • pt
10
Adorámos a estadia no apartamento
Pros:

Apartamentos equipado com o essencial para férias. Super bem localizado, perto da famosa quinta avenida e onde temos tudo. Toda a zona super segura a qualquer hora. A repetir sem dúvida! Para quem não quer estar preso a all inclusives é perfeito. Ah o terraço tem uma vista fenomenal e uma ótima piscina para uns momentos de relax.

Cons:

Gostámos de tudo

2026-02-10 • via Nuitee
D
David • family_with_children • ca
8
2026-02-09 • via Nuitee
C
catherine • family_with_children • fr
9
Pros:

L' emplacement au top et l acceuil

Cons:

Je me suis perdu à plusieurs reprises dans l' immeuble.Une aventure

2026-01-30 • via Nuitee
M
Meitler • couple • us
9
Pros:

Close access to everything and nice interior

2026-01-28 • via Nuitee
O
Or Israel • couple • il
9
Pros:

זה ממש קרוב למנדלה על שדרה דירה חמודה שווה את המחיר ויש בריכה גדולה בגג יש מעלית אבל המים החמים באים והולכים כמו בכל מקסיקו

2026-01-28 • via Nuitee
D
Diego Javier • couple • mx
9
Excelente ubicación y calidad-precio. Definitivamente lo recomiendo y volveré a hospedarme
Pros:

La ubicación es excelente (una calle detrás de la 5ta avenida, así que no hay tanta gente y eso es bueno) el departamento es grande y el cuarto espacioso, así que es muy cómodo. El baño también es grande. Tienen disponible refrigerador muy grande y parrilla, así como lavabo y una sala-comedor. Moverse caminando hacia los diversos puntos turísticos es muy fácil. Las estaciones de autobús también quedan cerca. El rooftop es increíble, la vista es hermosa. El personal de recepción es amable. Definitivamente un lugar en el cual vale la pena hospedarse.

Cons:

Al prender el aire acondicionado sale polvo de la rendija superior (es aire central) y eso puede ser molesto porque cae directamente en la cama, así que hay que sacudirla antes de dormir... Nota: El lugar está cerca de una calle llena de bares y caminar de regreso desde la 5ta avenida hacia el departamento por la noche puede ser cansado y molesto por el ruido y el olor a cigarro sobre todo después de un día pesado, pero bueno, es la 5ta avenida y en general hay muchos bares. Sin embargo, el ruido no se escucha desde el cuarto.

2026-01-27 • via Nuitee
S
sarah • solo_traveller • gb
7
Nice hotel, but rooms need refreshing!
Pros:

A large hotel/accommodation with a double bed and TV.

Cons:

The room was OK but a little dated with little outdoor lighting. The hotel is right next to the main strip so can be a bit noisy (I would recommend bringing ear plugs).

2026-01-27 • via Nuitee