Singular Joy Vacation Rentals

Hotels
8 (189 reviews)
Calle 14 norte esquina con 1ra av. norte bis, mz 35 lt 9, colonia centro, playa del carmen, solidaridad Qroo, CP 77710 , Playa del Carmen , mx

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Children allowed

Facilities

Express check-out
Health club
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Garden
BBQ facilities
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful rooftop pool
Cons:
Poor cleanliness
Old and dark rooms
Missing room amenities

Categories

Cleanliness
5.75
Numerous comments about dirtiness and poor maintenance of the rooms.
Service
9.25
Staff received positive remarks for their kindness and assistance.
Location
9.75
Great location close to attractions and central facilities.
Room Quality
6.75
Mention of old and poorly maintained rooms that do not match photos.
Amenities
7.75
Some amenities were lacking, but the rooftop pool was highlighted positively.
Value for Money
7.75
Expectation of better quality for the price spent.
Food and Beverage
7.75
Basic needs were unmet, such as missing items in room supplies.
Overall Experience
9.25
A mixed experience but highlighted by great customer service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 00:16

Property Description

Discover the perfect getaway at Singular Joy Vacation Rentals, where relaxation meets adventure just steps from the beach.

Resort-Style Amenities
Unwind in our refreshing outdoor swimming pool or soak in the jacuzzi while enjoying a drink from our stylish bar. Whether you prefer lounging in our lovely garden or socializing in the shared lounge, we have something for everyone.

Comfortable Accommodations
Enjoy spacious, air-conditioned rooms outfitted with modern conveniences, including a flat-screen TV, private bathroom, and in some cases, fully equipped kitchens. Thoughtful touches such as safety deposit boxes and fresh linens ensure a restful stay.

Vibrant Nightlife
Positioned in the lively nightclub district, you’ll have no shortage of entertainment options. From the bustling Indigo Beach Club to the energetic Lido Beach Club, the vibrant nightlife is all within your reach.

Book your unforgettable stay at Singular Joy Vacation Rentals today!

Check-in and check-out hours:

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 189 reviews
Cleanliness: 5.75
Service: 9.25
Location: 9.75
Room Quality: 6.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 9.25
L
Lily • family_with_children • ar
5
Cons:

Muebles rotos

2026-02-12 • via Nuitee
M
Mario • solo_traveller • it
6
Bene ma non benissimo!!!
Pros:

Posizione comodissima, sulla 5º avenida.

Cons:

Prezzo non corrispondente alla somma pagata e al servizio corrisposto! Camere strette e mal organizzate, con spazi esigui. Personale della Reception, in particolare i ragazzi della notte: “poco svegli”, non professionali, superficiali, non adeguati a ricoprire il proprio ruolo. Appena entrato nella camera ho trovato della polvere ben datata sui ripiani superiori dell’ armadio, molto migliorabili anche le pulizie giornaliere, non soddisfacenti!!!

2026-02-12 • via Nuitee
A
Ana Isa • family_with_children • pt
10
Adorámos a estadia no apartamento
Pros:

Apartamentos equipado com o essencial para férias. Super bem localizado, perto da famosa quinta avenida e onde temos tudo. Toda a zona super segura a qualquer hora. A repetir sem dúvida! Para quem não quer estar preso a all inclusives é perfeito. Ah o terraço tem uma vista fenomenal e uma ótima piscina para uns momentos de relax.

Cons:

Gostámos de tudo

2026-02-10 • via Nuitee
D
David • family_with_children • ca
8
2026-02-09 • via Nuitee
C
catherine • family_with_children • fr
9
Pros:

L' emplacement au top et l acceuil

Cons:

Je me suis perdu à plusieurs reprises dans l' immeuble.Une aventure

2026-01-30 • via Nuitee
M
Meitler • couple • us
9
Pros:

Close access to everything and nice interior

2026-01-28 • via Nuitee
O
Or Israel • couple • il
9
Pros:

זה ממש קרוב למנדלה על שדרה דירה חמודה שווה את המחיר ויש בריכה גדולה בגג יש מעלית אבל המים החמים באים והולכים כמו בכל מקסיקו

2026-01-28 • via Nuitee
D
Diego Javier • couple • mx
9
Excelente ubicación y calidad-precio. Definitivamente lo recomiendo y volveré a hospedarme
Pros:

La ubicación es excelente (una calle detrás de la 5ta avenida, así que no hay tanta gente y eso es bueno) el departamento es grande y el cuarto espacioso, así que es muy cómodo. El baño también es grande. Tienen disponible refrigerador muy grande y parrilla, así como lavabo y una sala-comedor. Moverse caminando hacia los diversos puntos turísticos es muy fácil. Las estaciones de autobús también quedan cerca. El rooftop es increíble, la vista es hermosa. El personal de recepción es amable. Definitivamente un lugar en el cual vale la pena hospedarse.

Cons:

Al prender el aire acondicionado sale polvo de la rendija superior (es aire central) y eso puede ser molesto porque cae directamente en la cama, así que hay que sacudirla antes de dormir... Nota: El lugar está cerca de una calle llena de bares y caminar de regreso desde la 5ta avenida hacia el departamento por la noche puede ser cansado y molesto por el ruido y el olor a cigarro sobre todo después de un día pesado, pero bueno, es la 5ta avenida y en general hay muchos bares. Sin embargo, el ruido no se escucha desde el cuarto.

2026-01-27 • via Nuitee
S
sarah • solo_traveller • gb
7
Nice hotel, but rooms need refreshing!
Pros:

A large hotel/accommodation with a double bed and TV.

Cons:

The room was OK but a little dated with little outdoor lighting. The hotel is right next to the main strip so can be a bit noisy (I would recommend bringing ear plugs).

2026-01-27 • via Nuitee
K
Karen • couple • ca
9
Great location and fabulous rooftop patio with pool and bar service
Pros:

Beautiful rooftop pool and drink service on the patio.

Cons:

We had stayed at Singular Joy before and expected we were getting a similar room with a basic sitting area and food prep area, but we had just a basic small hotel-style room with a narrow window that didn't open.

2026-01-24 • via Nuitee
P
Paola • solo_traveller • us
9
It’s was perfect for a few days! Very well located and staff was friendly.
Pros:

Well located but a little noisy

Cons:

The building is nice and the roof top is pretty cool

2026-01-21 • via Nuitee
G
Giovanni • family_with_children • it
8
2026-01-13 • via Nuitee
S
Sunny • solo_traveller • in
8
2026-01-13 • via Nuitee
A
Alvarez Ramirez • couple • co
9
2026-01-10 • via Nuitee
P
Paloma • family_with_children • es
4
Ni gratis....
Cons:

Necesita una limpieza y pintar a fondo, si quieres descansar este no es tu sitio, entre los ruidos del propio edificio que imagino venían de las máquinas de aire acondicionado y de las discotecas de la 5 avenida.... Olvida el descanso. La ventana no abría, no se puede ventilar y la habitación huele mal. Por no hablar de las maravillosas vistas de la ventana. El personal muy amable y la piscina en la azotea se está muy bien.

2026-01-10 • via Nuitee
D
Dominic Vernon • couple • ca
10
Pros:

Great location

2026-01-07 • via Nuitee
O
olga • family_with_children • mx
10
Pros:

La ubicación, la atención de los administradores, hay personal en la recepción las 24 hrs, tiene un roof extraordinario con servicio de bar y jacuzzi.

Cons:

Pequeños detalles, no había servilletas, azúcar, sal.
La cafetera era Nespresso y es complicado conseguir cápsulas ahí.

2026-01-05 • via Nuitee
O
Olivier • family_with_children • ch
10
Très bien situé, piscine incroyable
Pros:

La situation est vraiment centrale,
Très proche de l animation, la vue depuis la piscine est
Incroyable

Cons:

Un peu bruyant la nuit

2026-01-04 • via Nuitee
F
Fabio • extended_group • it
5
2025-12-30 • via Nuitee
M
Michał • couple • pl
1
Nie polecam. Za te pieniądze są dużo lepsze miejsca.
Pros:

Lokalizacja i basen na dachu

Cons:

Pokoje są stare, brudne, ciemne, zupełnie inne niż na zdjęciach. Włosy na pościeli, odpadająca rdza z lustra, nie wymagam luksusu ale tam było po prostu brudno. Personel przez 3 godziny nie umiał otworzyć zepsutego zamka do drzwi wejściowych. Siedzieliśmy na korytarzu o północy i nie zaproponowano nam nawet wody.

2025-12-30 • via Nuitee