BG Pamplona

Hotels
8.5 (862 reviews)
Acaia, s/n , Playa de Palma , es

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Beautiful hotel
Friendly and helpful staff
Great breakfast options
Good location near beach
Cons:
Some rooms are outdated
Noise issues from adjacent rooms

Categories

Cleanliness
8.08
Multiple reviews indicate cleanliness, but some mention issues that suggest it could improve.
Service
9.05
Consistently praised by guests for being friendly and helpful.
Location
9.09
Highly appreciated for its proximity to the beach and other amenities.
Room Quality
7.54
Some rooms noted to be outdated and having issues with sound insulation.
Amenities
8.57
Facilities like the pool and breakfast options are well-reviewed.
Value for Money
8.53
Many guests found it good value for the price.
Food and Beverage
8.58
Breakfast and dining options are frequently highlighted positively.
Overall Experience
8.55
Guests generally experienced a lovely stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 05:33

Property Description

Luxurious Beachside Retreat

Hotel Pamplona, just steps away from Playa de Palma Beach, offers the perfect blend of relaxation and convenience. Spa and Wellness Oasis Indulge in the spa's indoor pool, sauna, hot tub, Turkish bath, and a variety of massage treatments. Gourmet Dining and Recreation Enjoy buffet-style meals, show cooking, and themed dining nights at the restaurant, or unwind with a drink at the indoor or pool bar. For athletes, the hotel provides bike storage, repair services, and rejuvenating massages. Don't miss out on this exquisite beachfront experience at Hotel Pamplona.

Important information:

All drinks are served by the glass and alcoholic drinks are national brands.

Please note that male guests must wear trousers in the restaurant at night.

If you are not the owner of the credit card used to make the reservation, please contact the property in advance. Please note that the property reserves the right to pre-authorize the credit card. Guest must pay at check-in and present a valid credit card.

Please note, when booking more than 6 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 862 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
A
Ana • solo_traveller • de
7
2026-07-24 • via Nuitee
C
christelle • couple • fr
6
Établissement de qualité agréable mais bruyant
Pros:

La clim, la gentillesse du personnel, la qualité des objets transat et autres accessoires qui composent l’espace détente et la qualité du petit déjeuner

Cons:

Malheureusement, l’hôtel est bruyant en petit matin, impossible de dormir après sept heures. Des travaux des camions poubelle, cette zone est très dense et bruyante.

2026-07-24 • via Nuitee
D
David • couple • cz
10
2026-07-23 • via Nuitee
M
Martina • extended_group • de
8
zentrale Lage - für einen Kurztrip zu empfehlen.
Pros:

sehr kleine Zimmer, wenig Platz für Koffer und Aufhänge Möglichkeiten, Balkon zur Rückseite auf die Häuserfront, Lieferdienste und sonstiges - in der 1. Etage wenig attraktiv , sehr gutes Frühstück incl., vielfältig, sehr gute Qualität, incl. der Backwaren, Poolbar hat ein gutes Angebot für den Snack am Nachmittag

Cons:

die Dusche ist klein, der Duschkopf ist wenig flexibel und sorgt dafür, dass das Badezimmer großzügig nass wird. Ausreichend Handtücher sorgen für die Trocknung.

2026-07-22 • via Nuitee
K
Karen • solo_traveller • co
9
Pros:

Las instalaciones ,la ubicación y la comida del restaurante

Cons:

En general me gusto todo ,pero al llegar nos cobraron 13 euros de impuesto local y teníamos entendido que ya estaban pago .Un mal entendo

2026-07-22 • via Nuitee
M
Morten • solo_traveller • no
5
2026-07-21 • via Nuitee
A
Artur • couple • pl
10
2026-07-20 • via Nuitee
I
Ivanova • solo_traveller • bg
10
Pros:

That was the best food i have ever try in my international experience!will definitely come back

Cons:

Kids pool was dirty most of the time.
Otherwise everything was great!

2026-07-20 • via Nuitee
M
Mazza • family_with_children • it
9
Ottima esperienza di comodità e relax
Pros:

Posizione, prezzo e colazione

Cons:

Cuscini un po’ scomodi

2026-07-19 • via Nuitee
I
István • couple • hu
9
2026-07-18 • via Nuitee
C
Carmen • couple • it
9
Pros:

Colazione ottima, camere accoglienti, staff in reception molto disponibile

2026-07-18 • via Nuitee
E
emanuela • solo_traveller • it
8
Pros:

La colazione

Cons:

Il receptionist notturno Rritz/Franz veramente scontroso, svogliato, maleducato. Da licenziare! Gli altri molto gentili

2026-07-18 • via Nuitee
K
Kövesi • solo_traveller • hu
10
2026-07-17 • via Nuitee
Анатоленко • family_with_children • ua
9
2026-07-15 • via Nuitee
L
Lyudmila • couple • ua
8
Задоволені
Pros:

Зона відпочинку

2026-07-14 • via Nuitee
A
AndreasAnnaTöws • solo_traveller • de
4
Pros:

Die Lage war top, abseits vom Trubel, aber auch nicht weit weg.

Cons:

Extrem abgewohntes Hotel, das schon in die Jahre gekommen ist. Das Zimmer wurde extrem schlecht gereinigt, die Dame war meist nach 3 Minuten fertig.

2026-07-14 • via Nuitee
M
MazzerP • Family • Glasgow, Scotland
10
Very enjoyable stay
Pros:

My daughter (12) and I had a great stay at the Pamplona. Staff were friendly and helpful and the communal areas (restaurant, bar area, pool) were well looked after and nice to be in.
Room: we lucked out on an upgrade to a side seaview room which was spacious and comfortable. Nice balcony area and complimentary toiletries in bathroom. Housekeeping came in every day for bins/towels as required (but didn't always seem to make the beds?) We did have to pay to use the safe though which I thought was quite unusual.
Food: we were B&B but paid for dinner one night. Loads of selection, lots of fresh fruit and salad stuff - almost wished we had chosen half board.
Pool: we never had an issue getting sunbeds at various times during the day. Hotel took a deposit of 10E per towel, you could refresh them each day if you wanted. The pool itself isn't very big but it was a lovely area to relax in.

The hotel itself is very close to the seafront area, not far from the Aquarium and well placed for bus into Palma. The 25 takes you to Placa de Reina for the Cathedral. It's also a good place to get on for going back as it's where the journey starts and you are pretty much guaranteed a seat! Bus 23 takes you to Placa D'Espanya which is where the bus station is - get buses here to other places on the island and the train to Soller if you fancy that. Plenty little supermarkets near by for snacks and drinks.

Overall, a super stay and we could certainly consider going back again.

2026-07-13 • via Tripadvisor
N
Nadine • couple • de
8
2026-07-13 • via Nuitee
U
Ulrich • couple • de
10
Sehr zu empfehlen. Ich komme wieder.
Pros:

Das Personal ist sehr freundlich und hilfsbereit.
Alles war gepflegt und sauber.
Frühstück war perfekt

Cons:

—-

2026-07-13 • via Nuitee
V
VictorTelecom • Family
10
A good stay with a few small flaws, but the staff and location make up for it.
Pros:

Our stay was good overall, with no major complaints. The room was spacious and clean enough, though we occasionally noticed ants near the balcony door. The beach is very close, and the staff were exceptionally welcoming and friendly. We had a late-night flight and really appreciated that they allowed us to extend our stay past the 11 AM checkout – thank you for that! On the downside, the Wi-Fi in the room was weak, and the fridge wasn't very powerful. Still, a pleasant experience.

2026-07-12 • via Tripadvisor