Lady Florence Dixie

Hotels
8.8 (2022 reviews)
Manuel Bulnes 655 , Puerto Natales , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Tour desk
Car hire
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
No hot water
Construction noise

Categories

Cleanliness
8.26
The hallways were dirty and littered with boxes.
Service
8.73
Some of the staff were very helpful, but communication was difficult due to language barriers.
Location
9.77
Great location, easily walkable to many attractions.
Room Quality
8.22
Rooms were small and poorly decorated despite being clean.
Amenities
8.25
Limited amenities; hot water issues and noise from construction impacted experience.
Value for Money
8.71
Good value considering location, but not with the service experienced.
Food and Beverage
9.26
Breakfast had well-prepared options like scrambled eggs, though limited overall.
Overall Experience
9.23
The experience was marred by construction and hot water issues, overshadowing the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:49

Property Description

Central Location

Located just a few blocks from Plaza de Armas square and the historical museum, Lady Florence Dixie is the perfect base for exploring the city center of Puerto Natales.

Comfortable Rooms

Relax in our cozy rooms featuring private bathrooms with tubs, hairdryers, and cable TV, ensuring a comfortable stay for all guests.

Convenient Amenities

Enjoy the convenience of a 24-hour front desk for all your needs, including luggage storage services. Stay connected with free Wi-Fi in public areas and take advantage of our free parking on site.

Book your stay at Lady Florence Dixie now to experience the best of Puerto Natales!

Important information:

All reservations are required to be paid in full at the time of check-in.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 2022 reviews
Cleanliness: 8.26
Service: 8.73
Location: 9.77
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.23
L
Lucas David • solo_traveller • es
10
Pros:

Personal con muy buena actitud, instalaciones limpias ademas de estar bien temperadas y muy buena ubicacion.

2026-05-16 • via Nuitee
R
rodriguez • couple • co
9
2026-05-15 • via Nuitee
A
Angelo • solo_traveller • cl
9
2026-05-11 • via Nuitee
M
Marcelo • couple • cl
8
2026-05-11 • via Nuitee
P
Paulo • couple • br
8
Bom hotel para dormir a noite e seguir viagem
Pros:

Boa para passar a noite

Cons:

Custo benefício.

2026-05-09 • via Nuitee
M
Mariana Gabriela • solo_traveller • mx
10
Pros:

TODO! Entiéndase que todo.
Señoritas super amables.
Qué maravillosas todas!

Cons:

Las habitaciones son decorosas de tamaño suficiente, el desayuno super!
Hicieron de mi estancia una de las mejores! Las camas ayudaron a los dolores del trekking. 😄
Gracias por todo!

2026-05-09 • via Nuitee
C
Carlos • solo_traveller • br
7
Pros:

Localização

Cons:

Café da manhã
Sistema de calefação do quarto

2026-05-08 • via Nuitee
A
Anonym Reisende • solo_traveller • de
10
Pros:

Freundliches Personal. Großes Zimmer. Gute Parkmöglichkeiten

2026-05-07 • via Nuitee
P
Patricia • solo_traveller • cl
10
Viaje a natales
Pros:

Buena ubicación en el centro de puerto natales, excelentes instalaciones y muy buena atención.

Cons:

Todo está bien.

2026-05-07 • via Nuitee
O
Oyarzun • solo_traveller • cl
10
2026-05-07 • via Nuitee
P
Pilar • solo_traveller • es
10
Todo genial
Pros:

Ubicación y desayuno

Cons:

Todo ok!

2026-05-05 • via Nuitee
X
Xiaohua • solo_traveller • dk
10
Friendly staff
Pros:

Staff were very friendly and allowed us using freely the facility long after checkout time

2026-05-04 • via Nuitee
재경(Jaegyung) • couple • kr
8
2026-05-04 • via Nuitee
K
Kasiri • solo_traveller • za
10
2026-05-03 • via Nuitee
E
Edward • couple • au
7
Pros:

Arrived late and staff very helpful. Spacious room.

2026-05-01 • via Nuitee
K
Katherine • extended_group • us
10
2026-04-25 • via Nuitee
G
Garcindo • couple • br
7
Pousada simples , boa localização
Pros:

Boa calefação , bom café da manhã

Cons:

Barulho dos outros quartos

2026-04-25 • via Nuitee
C
Cheryl • solo_traveller • us
5
Reasonable place to stay.
Pros:

Good location, nice breakfast, kind staff.

Cons:

Nothing. It’s a hostel. Met our needs.

2026-04-13 • via Nuitee
R
Renee • couple • br
10
2026-04-12 • via Nuitee
E
enzo • solo_traveller • ch
8
2026-04-10 • via Nuitee