Lady Florence Dixie

Hotels
8.8 (2051 reviews)
Manuel Bulnes 655 , Puerto Natales , cl
+56 61 241 1158

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
No hot water
Construction noise

Categories

Cleanliness
8.26
The hallways were dirty and littered with boxes.
Service
8.73
Some of the staff were very helpful, but communication was difficult due to language barriers.
Location
9.77
Great location, easily walkable to many attractions.
Room Quality
8.22
Rooms were small and poorly decorated despite being clean.
Amenities
8.25
Limited amenities; hot water issues and noise from construction impacted experience.
Value for Money
8.71
Good value considering location, but not with the service experienced.
Food and Beverage
9.26
Breakfast had well-prepared options like scrambled eggs, though limited overall.
Overall Experience
9.23
The experience was marred by construction and hot water issues, overshadowing the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:49

Property Description

Central Location

Located just a few blocks from Plaza de Armas square and the historical museum, Lady Florence Dixie is the perfect base for exploring the city center of Puerto Natales.

Comfortable Rooms

Relax in our cozy rooms featuring private bathrooms with tubs, hairdryers, and cable TV, ensuring a comfortable stay for all guests.

Convenient Amenities

Enjoy the convenience of a 24-hour front desk for all your needs, including luggage storage services. Stay connected with free Wi-Fi in public areas and take advantage of our free parking on site.

Book your stay at Lady Florence Dixie now to experience the best of Puerto Natales!

Important information:

All reservations are required to be paid in full at the time of check-in.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 2051 reviews
Cleanliness: 8.26
Service: 8.73
Location: 9.77
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.23
A
Allana • couple • br
9
Muito bom.
Pros:

O atendimento das senhoras responsáveis pelo Hotel é muito atencioso. São umas queridas.
O café da manhã é ótimo e os quartos são bem limpos com camas confortáveis.

Cons:

O hotel não possui uma boa acústica.
Se for se hospedar, prefira os quartos dos andares de cima. Ficamos em um quarto no térreo e ouvimos toda a movimentação dos hospedados acima.

2026-09-19 • via Nuitee
N
Nelly Quidiante • solo_traveller • cl
10
Pros:

Muy limpio

Cons:

Todo me gustó

2026-09-19 • via Nuitee
S
Samantha • solo_traveller • br
3
Nao recomendo
Pros:

A senhora que fica no café, muito simpática,

Cons:

Uma das piores experiências que tive, era inacreditável o barulho de algum tipo de motor que a cada meia hora ficava fazendo durante uns 5 minutos, o barulho era muito alto, impossível dormir.

2026-09-19 • via Nuitee
D
David • solo_traveller • au
6
Pros:

The best and most generous breakfasts, and very friendly and helpful staff, heIped book taxi to airport

Cons:

Three nights with broken sleep from 10pm until 7am morning with noisy plumbing like being on an aeroplane or in an mri machine....had to cover head with a pillow multiple times. .. they need to sort out the problem. Theere is no lit sign at night and strange street numbering ...spent more than 30mins trying to find it one night..could not recommend staying there if you want quiet night of sleep.

2026-09-17 • via Nuitee
D
DAGOBERT • couple • br
10
Conforto e simpatia
Pros:

Café da manhã, simpatia dos funcionários e limpeza

2026-09-16 • via Nuitee
P
Patricia • solo_traveller • cl
8
Pros:

Excelente ubicación, camas cómodos y muy rico desayuno.

Cons:

Radiadores en mal estado, aunque funcionaban hacían un ruido muy molesto cada cierto minutos, incluso en la madrugada.

2026-09-16 • via Nuitee
H
Héctor • couple • cl
8
2026-09-15 • via Nuitee
V
Viviana del Rosario • solo_traveller • cl
10
Ideal
Pros:

Excelente ubicación, el personal super acogedor y simpático… limpio..

2026-09-14 • via Nuitee
V
Victor • solo_traveller • cl
10
Pros:

Buen hotel, se ajusta al precio.

Cons:

Un poco más variedad en el desayuno

2026-09-14 • via Nuitee
V
Valdivieso • family_with_children • cl
10
Excelente!!!
Pros:

Todo excelente y desayuno exquisito

Cons:

Nada

2026-09-14 • via Nuitee
M
Mauricio • couple • cr
9
Buen lugar entre precio y calidad.
Pros:

Lindas instalaciones, limpio, muy buena ubicación al centro del pueblo. Desayunos inician mucho antes de los tours de las agencias por lo cual te permite ir desayunado a las actividades.

Cons:

Mi habitación estaba al lado de la carretera principal por lo cual era un poco bullicioso.

2026-09-13 • via Nuitee
B
Bruno Augusto B P Lima • couple • br
8
Custo benefício positivo. Localização boa, preço bom, quarto limpo e cheiroso.
Pros:

Quarto bem limpo e cheiroso.
A localização é muito boa, 3 minutos andando da praça principal e 5 minutos da orla.

Cons:

Achei o café da manhã bem simples, com poucas opções.
Não acho tão relevante mas o quarto possui apenas 1 cartão para entrada, o que pode atrapalhar às vezes.

2026-09-12 • via Nuitee
N
Nelson • solo_traveller • cl
9
Pros:

Ubicación y limpieza. Amabilidad de la atencion

2026-09-10 • via Nuitee
V
Victor • solo_traveller • br
10
2026-09-08 • via Nuitee
E
Erika Arancibia Basualdo • solo_traveller • cl
10
Una maravillosa experiencia participando en la Patagonia Marathon
Pros:

La ubicación , el trato de las personas , es como estar en casa
Limpio
Excelente desayuno
Trato cordial

Cons:

Me gustó todo

2026-09-07 • via Nuitee
M
Mabel Vargas • solo_traveller • cl
10
Pros:

La ubicación extraordinaria. Calidad precio bien. Habitación cómoda

Cons:

Un pequeño detalle faltó fruta de la estación en el desayuno. Solo tenían una fruta pero en conserva

2026-09-06 • via Nuitee
C
Claudio • solo_traveller • cl
9
Pros:

El desayuno y la ubicación son lo mejor. Las almohadas muy cómodas

Cons:

La TV un poco pequeña

2026-09-05 • via Nuitee
M
Mois06 • solo_traveller • pe
9
2026-09-04 • via Nuitee
L
LOPEZ BLANCO • solo_traveller • cr
10
Pros:

El servicio, el trato, la disposición de ayudar del personal, también la excelente ubicación de restaurantes, supermercados, farmacias.

Cons:

Todo estuvo excelente.

2026-09-03 • via Nuitee
M
Marcela • extended_group • cl
8
Lindo lugar estacia muy agradable
Pros:

La atención del personal

Cons:

nada

2026-09-03 • via Nuitee