Hotel San Sebastian

Hotels
8.4 (48 reviews)
Calle San Sebastian Esquina con callejon de la Machinhuepa , Valle de Bravo , mx

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Express check-in/check-out
Private check-in/check-out
Hand sanitizer in guest room and key areas
Front desk (limited hours)
Express check-in
Free wired internet
Internet access
Housekeeping on request
See all facilities

Review Highlights

Pros:
Great location
Amazing views
Cons:
Cleanliness issues
Service shortcomings

Categories

Cleanliness
7.31
Negative mentions of cleanliness issues such as broken towels and lack of soap.
Service
8.78
Some positive mentions of friendly staff, though some negative experiences reported.
Location
9.32
Excellent location with close proximity to cafes, restaurants, and the town center.
Room Quality
7.77
Mixed reviews on room comfort, with some guests mentioning issues with the bed.
Amenities
7.3
Negative feedback regarding lack of parking and amenities like tea and coffee.
Value for Money
9.26
Guests feel the pricing is fair considering the location and amenities, despite issues.
Food and Beverage
8.81
Not explicitly mentioned, considered standard quality for this hotel tier.
Overall Experience
8.68
Generally positive, with highlight on views and location, tempered by some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:49

Property Description

Scenic Lake View Terrace

Modern Amenities

Concierge Service

Experience tranquility at Hotel San Sebastian with stunning lake views from your private terrace. Enjoy modern comforts like free WiFi, flat-screen TVs, and complimentary toiletries in every room. Let our concierge assist you in exploring the charming Valle de Bravo region. Book now to create unforgettable memories at Hotel San Sebastian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs MXN 100 per stay.

Location

Guest Reviews

8.4
Based on 48 reviews
Cleanliness: 7.31
Service: 8.78
Location: 9.32
Room Quality: 7.77
Amenities: 7.3
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 8.68
D
DARY • family_with_children • mx
2
A notre prochaine venue sur Valle de Bravo, nous choisirons un autre hôtel
Pros:

Rien

Cons:

Absence de parking à l'hôtel. Pas de paiement par carte bancaire. Chambre bruyante et lumineuse la nuit.

2026-03-31 • via Nuitee
S
Silva Valencia • couple • mx
9
Pros:

Cercano al centro y que no había tanto ruido

Cons:

Falta lugar para acomodar las maletas y que la ropa de cama no sean tan justas

2026-03-23 • via Nuitee
M
Mii • couple • mx
9
Pros:

Todo bien, tal como en la descripción. Cerca del centro

2026-03-17 • via Nuitee
B
Barri • family_with_children • mx
10
2026-03-16 • via Nuitee
L
Leonardo • couple • mx
10
2026-03-16 • via Nuitee
R
Roberto • solo_traveller • mx
10
2026-02-11 • via Nuitee
G
Geoffrey • couple • mx
10
Comfortable stay in central location. Great value for money
Pros:

Very central location with lovely views over the town and the lake. Clean, comfortable rooms.

Cons:

It would be better if the hotel accepted cards for payment and not just cash.

2026-01-29 • via Nuitee
R
Rafael R • family_with_children • mx
8
2026-01-27 • via Nuitee
A
Alba • solo_traveller • ar
10
ES UN LUGAR PERFECTO!!! hermosa las vistas y la calidez
Pros:

El hotel es hermoso!! las habitaciones muy cómodas y grandes, tienen un estilo muy veraniego, lugares amplios de colores cálidos. Me encanta la vista de las habitaciones, y un dato es que es tranquilo pero a unos 200 metros de la plaza central. Me encantó el lugar y fue todo perfecto!!!

Cons:

Realmente no tengo nada malo que decir. Pero si tuviera que dar una devolución que mejore la residencia, estaría bien que dejen en la habitación una pava eléctrica para un café para arrancar el día, sería de cortesía pero es un buen detalle para un lugar tan perfecto. Sinceramente no tengo nada malo que decir. ME ENCANTÓ

2026-01-24 • via Nuitee
M
Mariana • couple • mx
9
Muy buena opción
Pros:

Ubicación, vista y habitación

Cons:

El baño, no tenía tina

2026-01-19 • via Nuitee
M
MEDERO • extended_group • mx
10
Pros:

Buena ubicación

2026-01-12 • via Nuitee
A
Alonso • couple • mx
10
Confortable
Pros:

Todo la ubicación el trato del personal y sobretodo la habitación muy bonita

2026-01-12 • via Nuitee
T
Tomáš • family_with_children • sk
5
Adequate for the price
Pros:

Hotel is close to the village center

Cons:

Hotel states that there is free parking, but in reality there is no parking at all. Lightning in the room is poor. Using window shades was nightmare. It falls appart with slight move.

2026-01-11 • via Nuitee
P
Pérez Galicia • couple • mx
10
descanso
Pros:

Excelente ubicacion

Cons:

que no tiene estacionamiento

2026-01-06 • via Nuitee
B
Betty • family_with_children • mx
8
Pros:

Cómoda cama, agua calentita

Cons:

Las sabanas

2025-12-31 • via Nuitee
S
Sam • couple • gb
9
Great views and perfect location
Pros:

Amazing views of the valley, price was very good, staff were friendly and accommodating. The location is fantastic for the town with lots of nice cafes and restaurants nearby, and a short walk into the town centre (without having to climb the steep hill!)

Cons:

Bed was ok, fine for a night or two, but could be more comfortable. Also a kettle with some tea and coffee in the room would really make the place

2025-12-17 • via Nuitee
M
MANUEL • couple • mx
5
Pros:

Nada

Cons:

Que no tenga estacionamiento

2025-11-27 • via Nuitee
N
Noémie • couple • fr
10
Pros:

Vue magnifique et très jolie chambre

2025-11-24 • via Nuitee
B
Barry • couple • us
1
2025-11-23 • via Nuitee
K
Karla • couple • mx
10
Pros:

felicito al personal

Cons:

todo fue excelente

2025-11-12 • via Nuitee