Hotel Casa del Agua

Hotels
9.2 (76 reviews)
5a Ave Nte Pte # 563 Colonia Teran , Tuxtla Gutiérrez , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great facilities
Comfortable rooms
Peaceful ambiance
Cons:
Late pool access
Cockroach in room
Limited dining options

Categories

Cleanliness
8.51
A cockroach was found in the room, impacting the cleanliness score.
Service
9.48
General sentiment indicates room for improvement but overall acceptable.
Location
9.02
Convenient access to public transport, though not very close to the city.
Room Quality
9.47
Rooms described as clean and comfortable.
Amenities
10
Facilities are first-rate and appreciated by guests.
Value for Money
9.46
Customers feel they received good value for their money.
Food and Beverage
8.01
Breakfast acceptable, but guests wish for more on-site dining options.
Overall Experience
9.68
A generally positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:21

Property Description

Luxurious Outdoor Amenities
Hotel Casa del Agua, nestled in Tuxtla Gutiérrez, offers a serene retreat with an outdoor swimming pool, lush garden, and a relaxing shared lounge.

Convenient Services
Guests can enjoy the convenience of free private parking, a 24-hour front desk, a delightful restaurant, and a charming terrace. The paid airport shuttle service ensures a hassle-free arrival and departure.

Comfortable Rooms with Views
Each room at Hotel Casa del Agua is a cozy haven equipped with modern amenities like air conditioning, a flat-screen TV, and a private patio overlooking the pool. The plush bed linen and towels add a touch of luxury to your stay.

Experience tranquility and comfort at Hotel Casa del Agua. Book now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 76 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.02
Room Quality: 9.47
Amenities: 10
Value for Money: 9.46
Food and Beverage: 8.01
Overall Experience: 9.68
J
joan • solo_traveller • mx
8
Pros:

En si, el hotel está lindo y tiene buen servicio.

Cons:

Nos dijeron que la alberca abria a las 8:30 am, todos los dias que estuvimos ahi, desde las 7:30 am habia niños gritando y despertando a todo el hotel, nadie les dijo que se callaran, nadie les dijo que mo gritaran, entonces fue muy desagradable estarte despertando y no poder descansar bien porque nadie puso orden.

2026-08-24 • via Nuitee
R
Roberto Salvador • solo_traveller • mx
9
2026-08-18 • via Nuitee
A
Arias • solo_traveller • mx
10
Tranquilo y bellísima lugar
Pros:

Cómodo, lindo, accesible y tranquilo

Cons:

Especificaciones para la edad de las personas que son tomados como niños

2026-08-16 • via Nuitee
L
Loredana • family_with_children • it
10
Pros:

La struttura presenta camere confortevoli che affacciano sul cortile interno, molto tranquillo e piacevole con piscina e vegetazione. Qui c’è la gentilezza di poter avere una colazione europea non contemplata dalla prenotazione. Il personale super disponibile ha dato indicazioni utili per il nostro soggiorno che è stato impeccabile.

2026-08-06 • via Nuitee
A
Alberto • solo_traveller • be
9
Pros:

Beautiful hotel, very clean, helpful staff. Great value for money.

2026-07-05 • via Nuitee
B
Besares Escobar • solo_traveller • mx
10
Pros:

Intimidad

2026-06-12 • via Nuitee
M
Matias • solo_traveller • us
7
2026-06-08 • via Nuitee
C
cortazar morales • family_with_children • mx
10
Pros:

Todo

2026-06-01 • via Nuitee
B
Bas • couple • nl
8
2026-05-29 • via Nuitee
J
Julia • family_with_children • de
10
Ruhe Sauberkeit Herzlichkeit
Pros:

Sauber gemütlich und ruhig

Cons:

Alles war gut

2026-04-23 • via Nuitee
C
Claudio • couple • it
9
2026-04-15 • via Nuitee
L
Linda • couple • ca
10
Excellent
Pros:

Clean, well maintained, close to restaurants, excellent pool, coffee and small breakfast included, safe parking, pet friendly, friendly staff

Cons:

Nothing

2026-04-14 • via Nuitee
N
Naranjo Gomez • solo_traveller • mx
10
2026-04-13 • via Nuitee
J
Juliëtte • couple • mx
1
Een moetje
Pros:

Semi dicht bij de airport

Cons:

De accommodatie zelf, het bed, het personeel, het vieze zwembad

2026-04-05 • via Nuitee
L
Luz • family_with_children • mx
10
2026-04-04 • via Nuitee
S
Susana • family_with_children • mx
10
Comodidad
Pros:

Las intalaciones

Cons:

La alberca no estaba climatizada

2026-04-03 • via Nuitee
A
Anita • family_with_children • mx
10
Pros:

Todo

Cons:

Nada

2026-03-23 • via Nuitee
R
Ricardo • solo_traveller • mx
8
2026-02-26 • via Nuitee
I
Irma Haydee • family_with_children • mx
7
Pros:

La decoración

Cons:

La cama estaba muy dura

2026-02-24 • via Nuitee
K
kent • couple • us
10
Pros:

The staff was amazing. They helped throughout our stays recommending tours, restaurants and activities.

2026-02-14 • via Nuitee