Miller & Carter Brighton by Innkeeper's Collection

Hotels
7.7 (2357 reviews)
Miller & Carter, London Road , Brighton & Hove , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Bar
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Heating issues
Poor breakfast quality

Categories

Cleanliness
7.08
Some cleanliness complaints were mentioned, indicating the need for better maintenance.
Service
8.57
Staff were described as polite and helpful.
Location
8.57
The location is highly regarded, particularly for convenience.
Room Quality
7.08
Issues with room temperature and dated décor were noted, reflecting on overall room quality.
Amenities
8.07
Basic amenities available, but heating issues were reported.
Value for Money
7.58
Some mixed reviews regarding overall value, especially concerning breakfast.
Food and Beverage
6.58
Multiple complaints regarding breakfast quality and service.
Overall Experience
8.07
Overall experience was generally positive despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:30

Property Description

Luxurious Accommodation with Modern Amenities

Experience a stay at Miller & Carter Brighton by Innkeeper's Collection, just 4.5 miles from the seafront. Indulge in the convenience of flat-screen TVs, tea/coffee facilities, and stylish bathrooms in every room.

Delicious Dining at Miller & Carter Steakhouse

Savor delectable grills at the on-site Miller & Carter Steakhouse. Enjoy a culinary experience without stepping foot outside your lodge.

Convenient Location for Exploring Brighton

Located near Patcham's attractions and a short drive to the Victorian West Pier, our lodge serves as the perfect base for your Brighton adventures.

Book now for a luxurious stay with great dining and convenient exploration opportunities.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 2357 reviews
Cleanliness: 7.08
Service: 8.57
Location: 8.57
Room Quality: 7.08
Amenities: 8.07
Value for Money: 7.58
Food and Beverage: 6.58
Overall Experience: 8.07
I
Istvan • couple • gb
9
2026-10-23 • via Nuitee
A
Amanda • family_with_children • gb
9
Great location and spacious, clean room
Pros:

Room was very spacious, clean and accommodating.
Great location for the university of Brighton plus near an Asda!

Cons:

Staff were not that friendly - took a while for someone to appear when checking in and out. Not obvious where we had to go when first arrived.
Our daughter was given her room at the other side of building - could have been allocated one near to us as booked together at same time.
Not told about breakfast - would have been interested but saw not a big area and possibly not a lot of choices.

2026-10-23 • via Nuitee
B
Butcher • family_with_children • gb
9
2026-10-22 • via Nuitee
A
Alan Jerram • solo_traveller • gb
10
Nice simple and comfortable stay
Pros:

Good location

Cons:

Nothing

2026-10-20 • via Nuitee
M
Marie • solo_traveller • ie
8
2026-10-19 • via Nuitee
P
Peter • couple • gb
10
2026-10-15 • via Nuitee
B
Brian • solo_traveller • gb
8
A convenient place to stay.
Pros:

The location is good. Staff friendly. Room comfortable and quiet. Good shower. Breakfast good but slow service.

Cons:

I got used to the step up in my room to the bathroom but an unwanted inconvenience.

Storage space limited.

2026-10-14 • via Nuitee
B
BOUILLON • family_with_children • fr
7
2026-10-13 • via Nuitee
M
Michelle • solo_traveller • gb
8
2026-10-13 • via Nuitee
M
Michelle • solo_traveller • gb
8
2026-10-13 • via Nuitee
M
Michelle • solo_traveller • gb
8
2026-10-13 • via Nuitee
A
Amanda • couple • gb
10
2026-10-11 • via Nuitee
J
James • couple • gb
10
2026-10-11 • via Nuitee
M
Margaret • couple • gb
4
The breakfast was very poor. Poor choice of cereals, no croissants and poor cooked breakfast. Disapp
Pros:

The room was clean and comfortable.

Cons:

There was no hot water in both our bedrooms inspite of us reporting it on our first day and still no improvement by next day. It was too cold for a shower. There was a very high step to get into the bathroom of both our bedrooms and no grab handles. There was no phone in our bedroom and no one in reception over night. The night time phone number was on the landing. No good if you are ill in bed. The hotel was all locked up by 10.30, with no staff present and poor lighting. If you had lost your key, there was no phone number outside to ring.

2026-10-08 • via Nuitee
B
Becky • solo_traveller • gb
3
2026-10-07 • via Nuitee
L
Lillicrap • solo_traveller • gb
8
Good accommodation, shame the windows didn't open
Pros:

Cleanliness, comfort, location. Restaurant.

Cons:

The windows in my family room didn't open. There was no handle on one window. The other had fallen off. I like fresh air. I asked for someone to fix it. They said I had aircon instead. Fresh air is something very important for good airflow. Something the covid pandemic should have taught hotels.

2026-10-07 • via Nuitee
M
Mahmoud • solo_traveller • gb
10
2026-10-07 • via Nuitee
H
Hayley • couple • gb
10
Amazing rooms
Pros:

Breakfast excellent location great

Cons:

Price a little high

2026-10-07 • via Nuitee
B
Bruce • solo_traveller • gb
9
2026-09-19 • via Nuitee
C
Clare • couple • gb
8
2026-09-19 • via Nuitee