Miller & Carter Brighton by Innkeeper's Collection

Hotels
7.7 (2119 reviews)
Miller & Carter, London Road , Brighton & Hove , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
Emergency cord in bathroom
Outdoor furniture
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Heating issues
Poor breakfast quality

Categories

Cleanliness
7.08
Some cleanliness complaints were mentioned, indicating the need for better maintenance.
Service
8.57
Staff were described as polite and helpful.
Location
8.57
The location is highly regarded, particularly for convenience.
Room Quality
7.08
Issues with room temperature and dated décor were noted, reflecting on overall room quality.
Amenities
8.07
Basic amenities available, but heating issues were reported.
Value for Money
7.58
Some mixed reviews regarding overall value, especially concerning breakfast.
Food and Beverage
6.58
Multiple complaints regarding breakfast quality and service.
Overall Experience
8.07
Overall experience was generally positive despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:30

Property Description

Luxurious Accommodation with Modern Amenities

Experience a stay at Miller & Carter Brighton by Innkeeper's Collection, just 4.5 miles from the seafront. Indulge in the convenience of flat-screen TVs, tea/coffee facilities, and stylish bathrooms in every room.

Delicious Dining at Miller & Carter Steakhouse

Savor delectable grills at the on-site Miller & Carter Steakhouse. Enjoy a culinary experience without stepping foot outside your lodge.

Convenient Location for Exploring Brighton

Located near Patcham's attractions and a short drive to the Victorian West Pier, our lodge serves as the perfect base for your Brighton adventures.

Book now for a luxurious stay with great dining and convenient exploration opportunities.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 2119 reviews
Cleanliness: 7.08
Service: 8.57
Location: 8.57
Room Quality: 7.08
Amenities: 8.07
Value for Money: 7.58
Food and Beverage: 6.58
Overall Experience: 8.07
G
Gualano extended_group gb
7
Served its purpose.
Pros:

Staff friendly and helpful.

Cons:

Room was very tired, esp bathcroom.

2026-03-27 via Nuitee
H
Heather family_with_children gb
8
2026-03-26 via Nuitee
I
Ian extended_group gb
1
2026-03-26 via Nuitee
V
Vicki solo_traveller gb
7
Pleasant
Pros:

Parking, nice restaurant, location

Cons:

Room a bit tired

2026-03-26 via Nuitee
D
DOREEN couple gb
10
Excellent.
Pros:

The room was okay in size and clean, the bed was comfortable and bedding and towels were nice and clean. The breakfast was extremely good with a good choice of full English which we had. All staff were particularly friendly and polite. Thank you.

2026-03-25 via Nuitee
P
Peter couple gb
9
Overnight stay with a lovely steak meal
Pros:

Rooms have been redecorated since my last visit 2 years ago which was good and large new HD TVs have been installed. Good cooked breakfast was value for money. Easy to find and convenient for the A23 and A27. Nice to just drop downstairs for a lovely Miller & Carter quality steak meal.

Cons:

The WiFi Is a bit inconsistent whereby it kept disconnecting and I thus had reconnect multiple times. Short

2026-03-25 via Nuitee
M
Mary couple gb
9
Perfect place to stay
Pros:

Situation, car park, easy to get into Brighton- bus stop right outside.
Staff efficient and friendly, easy to check in and out.
Food delicious
Room and bed comfy and cozy
Powerful shower and hot

Cons:

Decor needs updating ie: paint peeling on walls and some holes need fixing but didn’t distract from a lovely stay

2026-03-24 via Nuitee
E
Emma couple gb
9
2026-03-23 via Nuitee
A
Angie family_with_children gb
10
2026-03-22 via Nuitee
C
Craig solo_traveller gb
9
2026-03-22 via Nuitee
D
Dave couple gb
9
Perfect location to visit Brighton , good clean reasonably priced hotel with ample parking and plenty of dining options
Pros:

Perfect location with ample parking

Cons:

Nothing

2026-03-21 via Nuitee
T
Tanja extended_group dk
7
Pros:

Lige ved busstoppestedet fra lufthavnen og nær smukt grønt område. Lige omkring hotellet er der små smalle bakkede gader med fine klassiske gamle huse. Morgenmaden var god, og der var meget at vælge imellem

Cons:

Der var lidt koldt

2026-03-20 via Nuitee
G
Graham family_with_children gb
8
2026-03-20 via Nuitee
P
Pauline couple gb
6
Reasonable hotel.
Pros:

Location. Property has plentiful on site parking and it is easy to get into Brighton from there by bus.

Cons:

Room at front of property faced onto the main road in and out of Brighton and secondary glazing did little to alleviate constant traffic noise. Shower room/wc too small. Reported room heater hanging off the wall at one end.

2026-03-19 via Nuitee
C
Christine solo_traveller gb
7
Just staying overnight as going to a funeral
Pros:

Just stayed one night as going to a funeral
Room small but very comfortable and clean
Big step into shower so not good for people with balance issues otherwise all good. Nice large towels and very quiet

2026-03-19 via Nuitee
K
Kristina couple gb
7
Nice ambiance of a hotel and excellent staff. Beds comfortable, but the room (201)needs renovating
Pros:

Reception Staff were very friendly and efficient. Restaurant has a lovely ambiance. Waiters were very professional and attentive. Bed was super comfortable. Room big and spacious.

Cons:

Our room (201?) had peeling and damp paint on the ceiling/wall as well as the corridor before entering the room. I am surprised about this as it is suppose to be the four star hotel(!). This is the reason why I put "no" to the question of "did it meet your expectation of the room". This is about my 4th time visiting the hotel and I had no issues about the rooms in the past. Mirror in the bathroom is peeling off and the bathroom in general looks tired.

2026-03-19 via Nuitee
L
Lee solo_traveller gb
10
2026-03-19 via Nuitee
M
Moe family_with_children gr
1
Pros:

Location and that there is a parking space

Cons:

Discussing stained carpets that you wouldn't even want to walk on with your slippers on. Toilet smells, bedding wasn't clean, no complimentary water, tea cups were not clean, generally very poor cleaning standards

2026-03-16 via Nuitee
C
Chris solo_traveller gb
10
2026-03-15 via Nuitee
E
Erica couple gb
6
Good location and clean room. If I stayed again I wouldn’t buy the breakfast.
Pros:

The room and bathroom were very clean.
The bed was comfortable.
The staff were all very helpful, polite and easy to find.

Cons:

The room was cooler than we would have liked. The small heater in the corner didn’t heat up the room well at all. There were no extra blankets to add to the bed to keep us warm overnight.
The breakfast wasn’t good at all. Burned bottom of fried eggs made the whites inedible. Only 1 poached egg. Some bits cold and some warm.
We waited a long time to get our food served.
No dairy free spread as an alternative to butter. My daughter was offered marmalade as a substitute.

2026-03-15 via Nuitee