Casa Cien Hilos

Hotels
Independent
8.8 (31 reviews)
Terraplén 2C, Zona Centro, San Miguel de Allende, GTO, 37700 , San Miguel de Allende , MX

Facilities

Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Gift shops or newsstand
Smoke-free property
Private picnics
Designer stores on site
Proposal/romance packages available
See all facilities

Review Highlights

Pros:
Clean and beautiful rooms
Great location
Cons:
Poor service
Inconsistent amenities

Categories

Cleanliness
8.84
Las habitaciones súper lindas limpias huelen muy rico.
Service
7.81
Mal servicio mencionado en la reseña, con problemas de agua caliente y lento servicio en el lobby.
Location
9.35
Muy buena ubicación mencionada en varias reseñas.
Room Quality
9.3
La habitación muy amplia y cómoda, con decoración excelente.
Amenities
8.83
Standard quality for this hotel tier.
Value for Money
8.29
Standard quality for this hotel tier.
Food and Beverage
8.84
Standard quality for this hotel tier.
Overall Experience
9.11
Todo espectacular, muy recomendable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:17

Property Description

Indulgent Amenities
Find convenience in complimentary wireless internet, gift shops, and a communal living room.

Luxurious Accommodations
Stay in individually furnished guestrooms with espresso makers, Smart TVs, and plush pillowtop beds.

Central Location
Discover Casa Cien Hilos, a centrally located hotel just minutes away from iconic landmarks like Church of San Miguel Arcángel.

Book your stay now at Casa Cien Hilos for a luxurious and convenient experience in the heart of San Miguel de Allende.

Important information:

Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a communal living room.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.8
Based on 31 reviews
Cleanliness: 8.84
Service: 7.81
Location: 9.35
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
I
israel partner
10
Pros:

Muy limpio y comodo!

2025-10-12 via Nuitee
B
BETZABE family
10
Pros:

Las habitaciones súper lindas limpias huelen muy rico cerooo ruido
Todo espectacular

2025-09-24 via Nuitee
K
Kenneth
10
Pros:

Will be back. modern, stylish, clean and conveniently close to many amazing restaurants and places

2025-09-12 via Nuitee
R
Rafael
10
Pros:

Súper bien…

2025-09-06 via Nuitee
Y
Yanira partner
10
Pros:

Me gusto mucho el hotel, la habitacion muy amplia y comoda y su decoracion excelente!!! Muy recomendable

2025-08-29 via Nuitee
E
Emilie
8
Pros:

The bed was very comfortable, which we definitely appreciated bc we came in sick. In fact, we barely stirred from the room our entire time. The front desk person was gracious in helping book the room for a second night when we determined that we would not be up to moving on the next day as planned. Closing the shutters blocked out the road noise during the day, and at night the traffic was minimal. The bright exterior lights prevented us from opening the shutters at night. The young man at the front desk was able to recommend a nearby restaurant that could cater to weak stomachs. The only negatives were the lack of a ceiling fan -- we certainly did not need the air conditioning on, but being unable to open the windows, it became

2025-07-30 via Nuitee
M
Mauricio
4
Lugar y ubicación perfectos, mal servicio
Pros:

Muy buena ubicación pero mal servicio. No había agua caliente, tampoco había internet. El servicio lento y no contestaban nunca de lobby. La señorita de la recepción a todo nos contestaba “no se soy nueva y estoy sola”. Para lo que pagamos no lo recomiendo

2025-07-14 via Nuitee
C
Cristina
10
Beautiful Stay
Pros:

This was a beautiful stay. The room was just perfect, so spacious and inviting. San Miguel de Allende is just breathtaking. We will be back for sure.

2025-07-13 via Nuitee
U
uriel
10
Cercano y seguro
Pros:

Todo bien!

2025-06-19 via Nuitee
J
JOSE MARIO partner
10
Pros:

Muy cismada y en el centro de la ciudad

2025-06-08 via Nuitee
P
Priscila
10
Excelente
Pros:

El lugar es muy acojedor, cama cómoda y privado sin ruido. Me gustó mucho sin duda regresaría.
La subida estuvo algo cansada pero en general es san Miguel

2025-05-03 via Nuitee
C
Cathryn
4
Lovely property, no internet for 1/2 our stay
Pros:

Beautifully designed property and it was initially on our list for frequenting as we are renovating a home nearby. The rooms are large and very well equipped with a good coffee maker, bathroom amenities, and very nice linens, including robes. Lighting is good and there were two outdoor areas attached to the room in which we stayed. There is no elevator but that is a minor inconvenience. The maid comes daily and resupplied the room, including with fresh water bottles. There is no restaurant on the property but we knew that. What skewed the review was the fact the internet went out for 2 of our 4 day stay. Although we reported to the front desk (which is only staffed part of the day), they repeatedly said it was an area problem and they couldn’t get through to the internet provider. Given we know the neighborhood well as we normally live around the corner, we checked with others on the street (who used the same provider) and the internet was working. I left a message via Facebook which went unanswered. As we needed to work part of the time there, we spent our days finding coffee shops and restaurants at which we could work and drinking too many coffees and limonadas. Too bad as otherwise it’s a very nice location with lovely amenities, but we would not risk going there again.

2025-04-10 via Nuitee
J
Jose Luis Mantilla
8
Pros:

Propiedad esta bien.

2025-04-07 via Nuitee
B
Brendis partner
10
Pros:

Excelente servicio! Muy comodo, limpio y cerca del centro ...

2025-03-18 via Nuitee
R
Rob
10
Pros:

Great location, very clean and comfortable

2025-01-22 via Nuitee
M
Manuel partner
10
Pros:

Regresaremos pronto

2025-01-13 via Nuitee
C
Carlos
10
Buen fin de semana
Pros:

Los cuartos muy lindos, excelente ubicación!
Quiero agradecer a Rosy la recamarera una atención excepcional!

2024-11-18 via Nuitee
M
Miguel partner
6
Pros:

No me gustó que en Expedia especificaba que tenía como límite para el check-in las 11:30. Tuve que lmanejar a toda prisa para llegar corriendo a la hora. Al llegar el encargado me dijo que no saben por qué aparece esa instrucción en Expedia. Lo peor es que para avisar al hotel, el número telefónico que aparece en su página NO SERVÍÍA!!!!

Es increíble que un hotel así no tenga manera de comunicarse. Estuve llamando TODO el día de mi llegada, sin éxito; pero al arribar me dijeron que su teléfono estaba descompuesto. Increíble que no tengan otro número y que ni siquiera uno se pueda comunicar por whatsapp; El encargado me dijo que el número del whatsapp lo tiene la dueña del hote, quien por cierto ni sus luces.

Sin embargo, la actitud de los empleados Jesús, Michelle y Rosy, de intendencia, fue excelente. Tienen una excelente actitud de servicio.

La habitación muy bien, excepto por el baño en el que la taza fallaba mucho y que la presión del agua era irregular. Las amenidads como los shampoos de baja calidad.

2024-09-02 via Nuitee
R
Roberto
10
Pros:

Lo único malo es que no tiene estacionamiento y me cobraron $600 pesos la noche en un estacionamiento ajeno al hotel

2024-08-03 via Nuitee
J
Jorge partner
10
Pros:

Único detalle es encontrar estacionamiento

2024-07-25 via Nuitee