Real Palace Hotel

Hotels
9 (1226 reviews)
RUA SILVESTRE FERRAZ 73 , Petrópolis , br

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Café da manhã
Localização
Atendimento excelente
Quartos confortáveis
Cons:
Ruído do ar condicionado
Colchão velho
Opções limitadas no café da manhã

Categories

Cleanliness
8.46
Majority of reviews mention cleanliness positively, though a few discuss issues like mold.
Service
9.43
Many guests appreciated the attentive staff and excellent service.
Location
9.47
Guests frequently praised the hotel's convenient and central location.
Room Quality
8.42
Reviews vary, with some mentioning old mattresses and room conditions.
Amenities
8.45
Some amenities were appreciated, but a few guests noted limited offerings.
Value for Money
8.91
Good value highlighted by many guests, especially for the location.
Food and Beverage
9.46
The breakfast received high praise with many positive remarks.
Overall Experience
9.43
Overall satisfaction was high, with many guests saying they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:51

Property Description

Luxurious Accommodation in Santa Rita do Sapucaí

Modern Amenities: Real Palace Hotel boasts an outdoor swimming pool and a 24-hour front desk, ensuring your needs are met around the clock.

Comfortable Rooms: Each room features a flat-screen TV, free WiFi, and a private bathroom with complimentary toiletries. Some rooms even offer a picturesque city view, enhancing your stay.

Convenient Facilities: Take advantage of the on-site business center, gym, and complimentary private parking. Everything you need for a seamless stay is right at your fingertips.

Experience the epitome of comfort and convenience at Real Palace Hotel. Book now for an unforgettable stay in Santa Rita do Sapucaí.

Important information:

Please note that the standard and economy rooms are accessible by stairs only.

Please note that guests must present a valid id with photo.

Please note that minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.

Please note that special requests are subject to availability and extra charges may be applicable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    People 5 years old and over stay for R$ 58 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1226 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.43
G
Gustavo • couple • br
9
Great hotel
Pros:

Clean and confortable

Cons:

Nothing

2026-05-06 • via Nuitee
E
Eduardo • solo_traveller • br
8
Só agradecer a equipe do hotel.
Pros:

Atendimento, limpeza e localização.

Cons:

Não se aplica.

2026-05-06 • via Nuitee
R
Roger • solo_traveller • br
7
Ótimo hotel e bom custo x benefício
Pros:

Bom custo X benefício, na área central.

Cons:

Chuveiro precisa ser revisado.
Tudo bem que escolhi um quarto econômico, mas estão economizando até no chuveiro que sai pouca água.

2026-05-06 • via Nuitee
E
Erica • solo_traveller • br
4
Pros:

O atendimento de alguns funcionários são aceitáveis.
Já outros

Cons:

O meu quarto estava com o Ar condicionado vazando e ninguém nos mudou de quarto ou prestou algum suporte

2026-05-05 • via Nuitee
G
Geraldo Estevam Dos Santos • solo_traveller • br
9
Pros:

Localização, limpeza,café da manhã

Cons:

Preço

2026-05-05 • via Nuitee
I
Ilene • couple • br
10
2026-05-05 • via Nuitee
T
thiago • solo_traveller • br
7
Pros:

Equipe receptiva, bom café da manhã e cama confortável

Cons:

A descarga do banheiro não estava funcionando, o que comprometeu a experiência

2026-05-04 • via Nuitee
O
OSCAR • solo_traveller • br
10
Pros:

Atendimento, localização, café, instalação

Cons:

Atendeu a expectativa

2026-05-04 • via Nuitee
L
Livia • couple • br
7
Pros:

Custo benefício
Café da manhã
Comodidade

Cons:

Faltou a limpeza do nosso quarto

2026-05-04 • via Nuitee
J
João Pedro • couple • br
10
Pros:

Muito gentis, quartos amplos, confortável

2026-05-04 • via Nuitee
M
marlene • solo_traveller • br
10
Passeio muito bom 🤠
Pros:

Conforto da cama, e chuveiro muito bom 😍, o quarto em que ficamos tem uma vista sensacional. O café da manhã excelente. Super recomendo 😃

2026-05-03 • via Nuitee
A
Ana Lucia • solo_traveller • br
9
2026-05-03 • via Nuitee
F
Flavia • solo_traveller • br
9
Ótimo custo/benefício com simpatia
Pros:

Ótima Localização, estacionamento excelente, funcionarios simpaticos, café da manhã ótimo e o cantinho do café é dez.

2026-05-03 • via Nuitee
M
Manoel • solo_traveller • br
10
Pros:

Localização, espaço e cordialidade dos.atendentes.

Cons:

Ter que deixar o Hotel

2026-05-02 • via Nuitee
V
Vivaldi Filho • solo_traveller • br
9
Pros:

Instalações e localização

Cons:

Praticamente nada

2026-05-02 • via Nuitee
M
mauricio j r • solo_traveller • br
10
2026-05-01 • via Nuitee
M
Maia • solo_traveller • br
10
2026-04-29 • via Nuitee
E
Eduardo Belato • solo_traveller • br
6
Acolhedor, limpo, porém colchões desconfortáveis
Pros:

Funcionários educados e receptivos, hotel muito limpo, cafe da manhã muito bom.

Cons:

As os colchões das camas dos quartos standard são moles. Eu, meu esposo e minha tia estamos com dor na coluna.

2026-04-27 • via Nuitee
S
SILVANA RITA • family_with_children • br
8
Custo benefício ótimo
Pros:

Sim, localização ótima, estacionamento pouco apertado mas coberto.

Cons:

Chuveiro ruim.

2026-04-27 • via Nuitee
M
Manuela • couple • br
10
Pros:

O hotel é bem localizado, cama confortável e banheiro impecável. Todos os funcionários foram extremamente educados! Fomos em um feriado em que o café da manhã iniciaria às 7h, porém a cidade estava toda fechada e os funcionários nos deixaram comer para que não pegássemos rodovia com fome.

Cons:

Nada

2026-04-22 • via Nuitee