Hotel Hetropolis

Hotels
8.4 (234 reviews)
Avenida Paulo Afonso, 470 , São Paulo , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Allergy-free room
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Polite and helpful staff
Good breakfast variety
Cons:
Cleanliness issues reported
Noise from air conditioning

Categories

Cleanliness
7.5
Several reviews indicated issues with cleanliness, particularly in the bathrooms and some public areas.
Service
9
Reviews frequently mentioned polite and responsive staff, contributing positively to the overall experience.
Location
8
Guests found the location convenient and accessible, which enhanced their stay.
Room Quality
8.4
Most reviews highlighted good room conditions but noted some noise and maintenance issues.
Amenities
8.3
Positive remarks about amenities, particularly about the breakfast and parking.
Value for Money
8.5
Many reviews stated the hotel provides good value relative to the price.
Food and Beverage
9
Guests praised the breakfast variety and quality, indicating a strong point for the hotel.
Overall Experience
8.5
Overall sentiment is positive despite isolated complaints, with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:57

Property Description

Welcome to Hotel Hetropolis, your home away from home in São Bernardo do Campo!

Convenient Amenities: Enjoy free WiFi, 24-hour front desk, and complimentary parking during your stay.

Comfortable Rooms: Each room is equipped with a TV, air conditioning, and a minibar for your relaxation and convenience.

Delicious Breakfast: Start your day right with a buffet breakfast featuring fresh fruits, breads, cold meats, and a selection of hot and cold beverages.

Book now and experience the perfect blend of comfort and convenience at Hotel Hetropolis!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 234 reviews
Cleanliness: 7.5
Service: 9
Location: 8
Room Quality: 8.4
Amenities: 8.3
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
C
Carlos Alberto Cabral • family_with_children • br
10
Excepcional
Pros:

Atendimento excelente. Café da manhã muito bom.

Cons:

Sem comentários.

2026-03-28 • via Nuitee
L
Liliam • solo_traveller • br
8
Boa alternativa na região
Pros:

Localização central, próximo do local que iria, de padarias, restaurantes e comércio. Café da manhã farto, diversificado e gostoso.

Cons:

Aspecto e textura das toalhas.

2026-03-26 • via Nuitee
O
Osvaldo • solo_traveller • br
8
Muito bom!
Pros:

Café da manhã muito bom, excelente localização , e um ótimo custo/Benefício.

Cons:

Para eu que trabalha muito em relatórios, poderia ser melhor a cadeira para uso dedicada ao trabalho.É bem desconfortável.Mas demais muito bom!

2026-03-26 • via Nuitee
B
Brenda • couple • br
10
Pros:

Amei a minha estadia. Ótimo custo benefício. Bem localizado. O hotel é super arrumado, confortável. Café da manhã muito bom.

Cons:

Foi tudo muito bom

2026-03-23 • via Nuitee
J
José Paulo • solo_traveller • br
7
2026-03-23 • via Nuitee
C
CRISTIANE • couple • br
9
Pros:

Localização

Cons:

Café da manhã poderia ter mais variedades

2026-03-22 • via Nuitee
V
Vanderli • couple • br
10
Excelente
Pros:

Tudo

Cons:

Ar condicionado barulhento

2026-03-21 • via Nuitee
J
José Paulo • solo_traveller • br
7
2026-03-19 • via Nuitee
A
Andreia • couple • br
10
Para o custo benefício me serviu muito bem
Pros:

Local limpo e confortar, café da manhã bem sortido

Cons:

Estacionamento muito apertado

2026-03-19 • via Nuitee
N
Neves Costa • solo_traveller • br
7
Pros:

Café da manhã muito bom. Atendimento muito bom.

Cons:

Controle da temperatura do ar condicionado. A temperatura pode ser alterada? Estava muito frio. Box do banheiro não muito limpo e um vazamento no vaso sanitário no apto.204.

2026-03-18 • via Nuitee
T
Thiago • family_with_children • br
9
Pros:

Excelente localização.

2026-03-17 • via Nuitee
J
José Paulo • solo_traveller • br
7
2026-03-16 • via Nuitee
C
Campos • family_with_children • br
8
Pros:

Localização, café da manhã excelente

Cons:

Atendimento na Recepção, Os funcionários de outros setores se juntam na recepção com conversas pessoais e atrapalham que está fazendo Check In/Out

2026-03-16 • via Nuitee
R
RAPHAELA • solo_traveller • br
8
Pros:

Café da manhã maravilhoso, muita variedade
Cama confortável, chuveiro bom

2026-03-15 • via Nuitee
P
PAULO ROBERTO MUDREK • extended_group • br
10
Foi tudo como esperava.
Pros:

Do hotel como um todo.

Cons:

Nada tenho a reclamar.

2026-03-15 • via Nuitee
W
Willian • couple • br
10
2026-03-13 • via Nuitee
J
José Paulo • solo_traveller • br
7
2026-03-12 • via Nuitee
A
Ariane • solo_traveller • it
5
Deve fechar não sabem gestir um hotel muito sujo
Pros:

Quarto era sujo com cabelos tb no banheiro

Cons:

O ar condicionado fazia barulho toda noite o chão do quarto era sujo com cabelos e tb no banheiro não recomendo

2026-03-11 • via Nuitee
E
Eliane Aparecida • couple • br
10
2026-03-10 • via Nuitee
W
Wagner • extended_group • br
10
2026-03-10 • via Nuitee