Hotel Upasana

Hotels
5.6 (79 reviews)
opp.rajshri cinema. bhupendra road. , Rajkot , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Lift / Elevator
Luggage storage
Tour desk
24-hour security
Television in common areas
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
None mentioned positively
Cons:
Dirty rooms
Unclean bedsheets
Poor service
Lack of amenities
Value for money concerns

Categories

Cleanliness
4
Guests had numerous complaints about cleanliness, including dirty rooms, unclean bedsheets, and a very dirty bathroom.
Service
3.5
Service was heavily criticized, with guests noting poor maintenance, unresponsive staff, and a lack of basic amenities like hot water and functioning flush buttons.
Location
6.5
While not highlighted negatively, the location did not receive significant praise either. Average rating due to mixed feedback.
Room Quality
4
Guests were dissatisfied with the room quality, citing issues like broken windows, mosquitoes, unclean bedsheets, and uncomfortable mattresses.
Amenities
3.5
Amenities were lacking according to guest reviews, with complaints about missing services like hot water, hand flush in bathroom, and functioning lifts.
Value for Money
3.5
Guests felt the hotel did not offer value for money, given the poor conditions, lack of basic services, and cleanliness issues. Many suggested looking for alternative accommodations.
Food and Beverage
4
Food and beverage services were not explicitly mentioned in detail, but overall negative reviews impacted this category's rating.
Overall Experience
3.5
Most guests had extremely negative experiences, with complaints spanning across multiple categories. The overall rating reflects the overwhelmingly poor feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 13:07

Property Description

Luxurious Accommodation
Hotel Upasana, located in Rajkot, offers comfortable rooms with modern amenities including free WiFi and room service. Each room features a desk, TV, private bathroom, and safety deposit box, ensuring a relaxing stay for guests.

Convenient Location
Just 2.6 km from Rajkot Railway Station, our hotel provides easy access to transportation. Additionally, the 24-hour front desk and tour services make exploring the city hassle-free. Some rooms even offer stunning city views, adding an extra touch to your experience.

Nearby Attractions
With Saurashtra Cricket Association Stadium only 15 km away, sports enthusiasts can catch a game conveniently. For travelers, Rajkot International Airport is just 28 km from the hotel, ensuring a smooth journey to and from the accommodation.

Experience comfort and convenience at Hotel Upasana - book your stay now!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for Rs. 150 per person per night when using an available extra bed.
    People 12 years old and over stay for Rs. 250 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.6
Based on 79 reviews
Cleanliness: 4
Service: 3.5
Location: 6.5
Room Quality: 4
Amenities: 3.5
Value for Money: 3.5
Food and Beverage: 4
Overall Experience: 3.5
Y
Yatiraj • solo_traveller • in
10
2026-01-20 • via Nuitee
Y
YUVRAJSINH • family_with_children • in
1
2026-01-19 • via Nuitee
D
Dinesh • couple • in
1
2026-01-19 • via Nuitee
D
Danabhai • extended_group • in
3
2026-01-19 • via Nuitee
R
Rathod • family_with_children • in
5
2025-11-20 • via Nuitee
N
nitin • family_with_children • in
10
2025-11-14 • via Nuitee
N
nitin • family_with_children • in
7
2025-07-26 • via Nuitee
G
gupta • extended_group • in
7
2025-07-21 • via Nuitee
N
nitin • family_with_children • in
5
2025-07-15 • via Nuitee
D
Dhangar • solo_traveller • in
7
2025-07-11 • via Nuitee
O
Omkar • family with young children • in
3
Poor
2025-06-30 • via Nuitee
N
Nitin • review category business travellers • in
8
Very good
2025-06-22 • via Nuitee
N
Nitin • family with young children • in
8
Very good
2025-06-07 • via Nuitee
K
Kaushik • solo traveller • us
7
Good
2025-06-03 • via Nuitee
R
Raghu • review category business travellers • in
5
Passable
Pros:

Manager medam so cool

Cons:

And oll staff

2025-06-01 • via Nuitee
G
Gangwani • review category business travellers • in
1
Bad
2025-05-26 • via Nuitee
P
Patel • young couple • in
1
Worst hotel
Pros:

Nothing about this hotel I have liked

Cons:

The hotel is very bad and poor in condition there is no working lift in the hotel also walls are everything infrastructure was in very poor condition like work was not completed
About the room
There were many big big mosquitoes in the room because room window was broken we said so they have changed the room but there were still so many mosquitoes in the room and in whole building
The bathroom was very dirty there was no hand flush in the washroom the flush buttons were not working hot water was not there even there was no bucket the service is very poor
The bedsheets were unclean also the sheet given for protection for cold was not good even the matress was not good and clean
Will suggest to look for another hotel for the price of 1600

2025-02-23 • via Nuitee
C
Chitambo • young couple • in
2
Very poor
2024-12-05 • via Nuitee
A
Ajana • family with young children • in
5
Passable
2024-11-21 • via Nuitee
M
Mandaliya • review category business travellers • in
10
Exceptional
2024-11-19 • via Nuitee