Hotel Planalto

Hotels
6.8 (58 reviews)
Rua Goiás, 383 , Poços de Caldas , br

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Front desk (limited hours)
Free wired internet
Internet access
Swimming nearby

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast
Cons:
Poor cleanliness
Old furniture
Inadequate room maintenance

Categories

Cleanliness
4.2
Multiple reviews indicate issues with cleanliness and maintenance.
Service
8.7
The staff is described as friendly and attentive.
Location
8.7
Location is consistently praised as excellent.
Room Quality
5.2
Rooms are described as old and in need of upgrades.
Amenities
5.7
Amenities mentioned have room for improvement based on guest feedback.
Value for Money
7.2
The cost is considered reasonable considering the location and service.
Food and Beverage
7.7
Breakfast received positive comments, but with room for enhancement.
Overall Experience
7
Overall experience balances positives and negatives, reflecting the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:08

Property Description

Convenient Location
Hotel Planalto is strategically located in Poços de Caldas, with key attractions such as the Historic and Geographic Museum and Dr. Afonso Junqueira Park just a stone's throw away.

Comfortable Accommodation
Enjoy the comfort of our family rooms and make use of amenities like room service, a restaurant, and a 24-hour front desk for all your needs.

Nearby Attractions
Explore nearby landmarks like Christ the Redeemer, Pedro Sanches Square, and Palace Casino, making your stay at Hotel Planalto both convenient and memorable.

Book your stay now at Hotel Planalto and experience a perfect blend of comfort and convenience during your visit to Poços de Caldas.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

Location

Guest Reviews

6.8
Based on 58 reviews
Cleanliness: 4.2
Service: 8.7
Location: 8.7
Room Quality: 5.2
Amenities: 5.7
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 7
M
Marcelo Pucci • couple • br
6
otima localização... voltaremos com certeza.
Pros:

satisfatorio... o atendimento da recepção muito boa,

Cons:

Os travesseiros poderiam melhorar um pouco... achei um pouco duro.

2026-03-31 • via Nuitee
R
Rejane Marques Pereira Dos Santos • couple • br
8
Pelo valor pago eu achei até bom o hotel
Pros:

Do atendimento fomos muito bem recepcionados pessoal e muito atencioso com a gente

Cons:

Olha em Ci e pelo valor e bom mais achei as roupas de cama como cobertores muito velhos guarda roupas cem portas eu acho que poderia melhorar nessa questão

2026-03-19 • via Nuitee
C
clerio • solo_traveller • br
10
Pros:

Muito bom.

2026-03-14 • via Nuitee
M
MAURICIO • couple • br
9
2026-03-03 • via Nuitee
A
Aline Fernanda • extended_group • br
10
Hotel simples, porém muito limpo e organizado, funcionários muito simpáticos e educados!
Pros:

Limpeza

2026-02-23 • via Nuitee
E
edivaldo • solo_traveller • br
8
Pros:

Quartos limpos. Ótima localização

Cons:

Cama um pouco pequena

2026-02-23 • via Nuitee
I
Inacio • couple • br
4
2026-02-23 • via Nuitee
M
Márcio André • family_with_children • br
8
2026-02-23 • via Nuitee
E
Ewerton • couple • br
6
2026-02-13 • via Nuitee
A
Aloisio Gomes • solo_traveller • br
9
2026-02-11 • via Nuitee
A
Antonio Marques • family_with_children • br
8
2026-01-19 • via Nuitee
O
oliveira • solo_traveller • br
10
Você precisa conhecer o hotel planalto
Pros:

Hotel bem localizado, funcionários prestativos e simpáticos, ambiente limpo e organizado, café da manhã diversificado.

2026-01-13 • via Nuitee
L
Luis • family_with_children • br
6
Pros:

Localização

2026-01-07 • via Nuitee
S
Santos • extended_group • br
7
2026-01-07 • via Nuitee
C
Carlos Alberto • couple • br
9
2026-01-06 • via Nuitee
S
Sueli Aparecida Tobias • couple • br
10
2026-01-05 • via Nuitee
R
Ricardo • couple • br
7
Muto boa e indico a todos
Pros:

Ótimo atendimento educação limpeza e cafe da manha muito bom.

Cons:

A cama deixou um pouco inseguro pois estralava.

2026-01-03 • via Nuitee
C
Caroline De Lima Silva • solo_traveller • br
10
Pros:

Tudo . Eles são muito atenciosos e prestativos

Cons:

Eles não tem nenhum defeito ,eu amei❤️Gratidão

2026-01-02 • via Nuitee
S
Simone • family_with_children • br
10
2026-01-02 • via Nuitee
P
Paulo Sergio • couple • br
6
Compensa
Pros:

Localização

Cons:

Prédio

2026-01-02 • via Nuitee