Hotel Lux

Hotels
8.3 (1501 reviews)
Av. Santo Antonio, 56 , Poços de Caldas , br

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Children allowed

Facilities

Fitness facilities (surcharge)
Swimming pool
Restaurant
Family rooms
BBQ facilities
Lift / Elevator
Facilities for disabled guests
Ironing service
Sauna
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Nice amenities
Cons:
Cleanliness issues
Room not as requested
Breakfast quality varying

Categories

Cleanliness
7.76
Some reviews mentioned the cleanliness left something to be desired, including instances of dirty rooms at check-in and the condition of bed linens.
Service
8.73
Several reviews highlighted the attentiveness and helpfulness of the staff, contributing positively to the overall experience.
Location
9.27
Multiple reviews praised the excellent location, close to attractions, restaurants, and grocery stores.
Room Quality
7.72
While some rooms were noted as new and spacious, others were criticized for not meeting expectations, especially in terms of specific requests not being fulfilled.
Amenities
8.25
The availability of a heated pool and a good breakfast was appreciated, although some issues were noted regarding the quality and variety.
Value for Money
8.21
Good value was acknowledged due to the reasonable costs compared to the services received.
Food and Beverage
7.76
The breakfast received mixed reviews; while it had many options, some items were noted as being old or not healthy.
Overall Experience
8.73
Despite some shortcomings, guests generally enjoyed their stay and many expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:32

Property Description

Welcome to Hotel Lux!

Convenient Location: Nestled in Poços de Caldas town centre, Hotel Lux offers easy access to Termas Antônio Carlos and Macados Square, making it a perfect choice for sightseers.

Amenities Galore: Enjoy a refreshing dip in the outdoor pool, savor delicious meals at the on-site restaurant, stay active at the gym, unwind in the sauna, or have some fun in the game area - there's something for everyone!

Comfortable Accommodations: Relax in well-equipped rooms featuring free Wi-Fi, TV, and a minibar. With the added convenience of a private bathroom and cozy bed linens, your stay at Hotel Lux is sure to be a memorable one.

Book your stay now and experience the perfect blend of comfort and convenience at Hotel Lux!

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for R$ 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs BRL 30 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1501 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.72
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.73
R
RICARDO • family_with_children • br
10
2026-03-27 • via Nuitee
W
William Flávio Kauage • family_with_children • br
3
2026-03-27 • via Nuitee
M
MARCELO • family_with_children • br
9
2026-03-26 • via Nuitee
G
Genesio • couple • br
8
Ótima estadia, porém pode ser melhor com as devidas manifestações
Pros:

Ótimo atendimento, excelente café da manhã

Cons:

Cama do quarto 220 está ruim e com as molas tortas devido a longa data de uso

2026-03-25 • via Nuitee
I
Ivani • family_with_children • br
8
Pros:

Funcionários, localização, quarto.

2026-03-25 • via Nuitee
N
Novi • couple • br
9
2026-03-25 • via Nuitee
A
Adão • family_with_children • br
9
2026-03-25 • via Nuitee
L
Leandro • extended_group • br
8
Pros:

Piscina e a localização.

Cons:

Não tem ar condicionado.

2026-03-24 • via Nuitee
C
Carlos Roberto Campos • family_with_children • br
8
Pros:

Ótimo atendimento, funcionários muitos simpáticos e atenciosos, ótima localização .
,

Cons:

Café da manhã

2026-03-24 • via Nuitee
W
Wander • couple • br
8
2026-03-24 • via Nuitee
C
Cinara Liberia • couple • br
10
2026-03-23 • via Nuitee
C
Carlos De • solo_traveller • br
8
2026-03-23 • via Nuitee
E
Eliana • family_with_children • br
10
Pros:

Limpeza e café da manhã muito bom!

Cons:

A torneira estava com pouca água.

2026-03-22 • via Nuitee
T
Talita • couple • br
4
Não voltaria
Pros:

Localização

Cons:

Limpeza dos quartos e conforto das camas

2026-03-22 • via Nuitee
T
Thaisa • couple • br
10
Otimo hotel
Pros:

Espaço

Cons:

Nada

2026-03-22 • via Nuitee
M
Maria,de Lurdes Silva • family_with_children • pt
6
Razoável
Pros:

Funcionários hospitaleiro,mas sem ar condicionado,fica difícil, não tem duchinha no vaso, não tem água quente na torneira, não tem secador de cabelo,o café é bem fraco, não hospedaria mais,no local.

Cons:

Está na resposta acima

2026-03-20 • via Nuitee
D
David • family_with_children • br
9
Pros:

Localização e atendimento

2026-03-18 • via Nuitee
C
Cristina Helena • couple • br
10
Dias maravilhosos
Pros:

Café com muitas variedades e tudo muito gostoso. o Hotel fica bem localizado perto de algumas praças e com uma área próxima com muitas opções de refeições.

Cons:

Não houve nada negativo.

2026-03-17 • via Nuitee
R
Rosangela • family_with_children • br
10
2026-03-17 • via Nuitee
M
Mota • couple • br
10
Pros:

Simplesmente maravilhoso , bem localizado bonito limpo e os funcionários nem sei como agradecer.Super educados e solicitos , não lembro nome de todos ,mas muito educados mesmo , uma graça , o quarto com vista é perfeito e a decoração para comemoração de aniversário de casamento ficou linda 🤩

2026-03-16 • via Nuitee