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Facilities
Property facilities
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Non-smoking rooms
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Swimming pool
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Restaurant
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Car hire
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Currency exchange
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Solarium
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Public transport tickets
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Public Bath
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Front desk (limited hours)
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Free wired internet
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Scuba diving on site
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Pool sun loungers
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Internet access
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Games
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Fishing nearby
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Horse riding nearby
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Swimming nearby
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Tropical Paradise in Puerto de la Cruz
Luxurious Rooms and Amenities
Indulge in comfort at Hotel Tropical with rooms equipped with a TV, private bathroom, and optional safes. The studio rooms go a step further with a convenient kitchenette for your use.
Relaxation and Entertainment
Unwind in the TV lounge or soak up the sun in the outdoor swimming pool area. With a 24-hour reception, your needs are always met. Enjoy delicious meals at the on-site restaurant offering a variety of dining options.
Central Location for Convenience
Located in the heart of Puerto de la Cruz, Hotel Tropical provides easy access to supermarkets, shops, and banks. Explore the beauty of Tenerife's north coast with us as your comfortable and convenient home base.
Book now for an unforgettable stay at Hotel Tropical!
The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in some hotel rooms and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children from 12 years old to 17 years old stay for € 10 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Ubicación
No había ventilador y a la noche se escucha la música de todos los bares
La ubicación
Nada más llegar, el recepcionista muy poco hablador y poco amable, luego como era una recepción para varios complejos pues tenías que leer unas instrucciones, para llegar al complejo donde están las habitaciones, que quizás era más fácil que el propio recepcionista por cortesía lo explicase, al llegar tampoco encontraba la recepción donde por fuera ponía bien grande Hotel Tropical, pues la recepción está en el otro lado del edificio donde no hay cartel, llamé por teléfono para ver si me decían donde estaba la recepción y no contestaba nadie, cuando entró a la habitación, me encuentro con un montón de cucarachas pequeñitas y mal olor, la cocina sucia con grasa sin limpiar. El teléfono ni cable tenía para llamar a recepción.
La limpieza y el personal
Los colchones ,muy viejos y desgastado ,uno de ellos no
La ubicación
La habitación es claustrofobica, la ubicación es muy buena. Hasta las 12 no se puede descansar por el ruido de los bares y la música.
Para esos precios necesita una reforma.
El precio
Un poco ruidosa la zona, hotel con falta de reforma
Que todo en el centro de todo para comprar y comer
No me puedo quejar de nada
La ubicación
Todo viejo y la habitación no la recomiendo a nadie que tenga fobia al espacio pequeño y cerrado sin ventanas
Location
Had to change rooms .. cockroach very small and alot of them
Вид на море. Наличие ванны. Есть скрытая кухня.
Отсутствие кондиционера. Не хватало розеток.
Excelente
Megusta todo
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