Hotel Tropical

Hotels
7 (3706 reviews)
Puerto Viejo, 1 , Puerto de la Cruz , es

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Terrace
Family rooms
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good price
Cons:
Cleanliness issues
Noise
Room quality

Categories

Cleanliness
5.75
Issues raised about cleanliness with mentions of dirty walls and bugs.
Service
6.75
Standard service but noted issues with staff responsiveness.
Location
8.75
Multiple reviews praised the central and convenient location.
Room Quality
6.25
Rooms were described as old and in need of renovation.
Amenities
7.25
Some positive mentions about kitchen and balcony; however, some appliances were not functional.
Value for Money
7.25
Great price touted in several reviews suggesting good value.
Food and Beverage
7.25
Breakfast was noted as good but repetitive.
Overall Experience
6.75
Overall mixed experience with positives in location but negatives in room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:33

Property Description

Tropical Paradise in Puerto de la Cruz

Luxurious Rooms and Amenities
Indulge in comfort at Hotel Tropical with rooms equipped with a TV, private bathroom, and optional safes. The studio rooms go a step further with a convenient kitchenette for your use.

Relaxation and Entertainment
Unwind in the TV lounge or soak up the sun in the outdoor swimming pool area. With a 24-hour reception, your needs are always met. Enjoy delicious meals at the on-site restaurant offering a variety of dining options.

Central Location for Convenience
Located in the heart of Puerto de la Cruz, Hotel Tropical provides easy access to supermarkets, shops, and banks. Explore the beauty of Tenerife's north coast with us as your comfortable and convenient home base.

Book now for an unforgettable stay at Hotel Tropical!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7
Based on 3706 reviews
Cleanliness: 5.75
Service: 6.75
Location: 8.75
Room Quality: 6.25
Amenities: 7.25
Value for Money: 7.25
Food and Beverage: 7.25
Overall Experience: 6.75
E
Elisabet couple es
4
Esa limpieza debería de mejorar
Pros:

La ubicación es lo único que merece la pena

Cons:

No hay higiene por haber ni toalllas la habitación daba pena entre los restos de comida debajo del microondas y por los muebles ….. la grasa que tenía tooodo lo que tocabas en l cocina y ya por no decir el suelo en fin por muy barato que sea el lugar mi opinión es que higiene no puede fallas de esas maneras y aparte de eso es que las camas por dios de verdad creo que una reformita no vendría mal

2026-08-07 via Nuitee
T
Telmo solo_traveller es
4
Pros:

Terraza y la ubicación

Cons:

Había bastantes cucarachas y las cosas no estaban muy limpias, el suelo estaba sucio en las esquinas.

2026-08-06 via Nuitee
C
Claribel solo_traveller es
7
Pros:

La localización es buena porque esta cerca de todo

Cons:

La habitación no estaba limpia del todo y no tenía aire acondicionado en el verano hay mucha calor

2026-08-06 via Nuitee
O
OSCAR couple es
8
2026-08-06 via Nuitee
A
Amanda Gabriela couple es
5
2026-08-05 via Nuitee
A
anabel solo_traveller es
5
Aceptable,la limpieza regular
Pros:

Me gustó la ubicación

Cons:

En la recepción los chicos muy amables,pero la chica de cabello largo deja mucho q desear,pass de tí aunque le estés preguntando,mal educada y prepotente muy activa

2026-08-05 via Nuitee
M
Michael solo_traveller es
8
2026-08-05 via Nuitee
E
ELENA family_with_children es
2
Pros:

La ubicación

Cons:

Limpieza pésima, restos de comida en el suelo, y manchas de vómito en la puerta de la nevera. Bajé a recepción para pedir que por favor fueran a limpiarlo, el recepcionista muy amable lo comunicó a la limpiadora, la cual no pasó por la habitación a limpiar.

2026-08-05 via Nuitee
H
Herva couple es
5
103
Pros:

La cercanía y el balcón con vistas a la Plaza del Charco.

Cons:

Las instalaciones están anticuadas y poco cuidados los detalles. Había cucarachas en la cocina. Entrando a las 15:00 y hasta las 17:00 no se entregan las toallas.

2026-08-04 via Nuitee
D
Diaz Papworth solo_traveller es
10
2026-08-04 via Nuitee
S
Sidney solo_traveller es
3
Pros:

Es grandote

Cons:

Cucarachas y mucho calor no tiene casi ventilación ni ventiladores

2026-08-04 via Nuitee
D
Daniel couple es
1
Un cuarto con solo una ventana de ventilación
2026-08-04 via Nuitee
C
Coraima family_with_children es
6
Pros:

La ubicación perfecta un poco ruidoso hay algunos bares con música en directo por la noche pero llevadero a las 12 de la noche paran y hay tranquilidad la limpieza y el trato del personal

Cons:

No tiene aire acondicionado

2026-08-04 via Nuitee
J
Jana solo_traveller sk
9
Pros:

I really appreciated that I was able to cook and use the fridge. The Wi-Fi was great as well.

Cons:

However, there was some noise coming from other rooms in the evening. Most of the guests were quiet, but two young people were particularly noisy.

2026-08-04 via Nuitee
G
Gonzalez Martin solo_traveller es
9
2026-08-03 via Nuitee
Z
zambrano solo_traveller es
10
2026-08-03 via Nuitee
I
Idaira solo_traveller es
6
2026-08-03 via Nuitee
I
Irma solo_traveller es
8
2026-08-03 via Nuitee
P
Pablo solo_traveller es
8
Pros:

Todo muy bien

2026-08-03 via Nuitee
J
Juan Rodriguez solo_traveller es
4
2026-08-03 via Nuitee