Hotel Tropical

Hotels
7 (3295 reviews)
Puerto Viejo, 1 , San Bartolomé de Tirajana , es

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Children allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good price
Cons:
Cleanliness issues
Noise
Room quality

Categories

Cleanliness
5.75
Issues raised about cleanliness with mentions of dirty walls and bugs.
Service
6.75
Standard service but noted issues with staff responsiveness.
Location
8.75
Multiple reviews praised the central and convenient location.
Room Quality
6.25
Rooms were described as old and in need of renovation.
Amenities
7.25
Some positive mentions about kitchen and balcony; however, some appliances were not functional.
Value for Money
7.25
Great price touted in several reviews suggesting good value.
Food and Beverage
7.25
Breakfast was noted as good but repetitive.
Overall Experience
6.75
Overall mixed experience with positives in location but negatives in room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:33

Property Description

Tropical Paradise in Puerto de la Cruz

Luxurious Rooms and Amenities
Indulge in comfort at Hotel Tropical with rooms equipped with a TV, private bathroom, and optional safes. The studio rooms go a step further with a convenient kitchenette for your use.

Relaxation and Entertainment
Unwind in the TV lounge or soak up the sun in the outdoor swimming pool area. With a 24-hour reception, your needs are always met. Enjoy delicious meals at the on-site restaurant offering a variety of dining options.

Central Location for Convenience
Located in the heart of Puerto de la Cruz, Hotel Tropical provides easy access to supermarkets, shops, and banks. Explore the beauty of Tenerife's north coast with us as your comfortable and convenient home base.

Book now for an unforgettable stay at Hotel Tropical!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 3295 reviews
Cleanliness: 5.75
Service: 6.75
Location: 8.75
Room Quality: 6.25
Amenities: 7.25
Value for Money: 7.25
Food and Beverage: 7.25
Overall Experience: 6.75
P
PAWEŁ • family_with_children • pl
9
2026-02-14 • via Nuitee
T
Tatjana • family_with_children • ee
8
2026-02-13 • via Nuitee
M
Mariano • family_with_children • es
2
Cons:

La música de la calle

2026-02-13 • via Nuitee
M
Maria Del Mar • family_with_children • es
7
2026-02-13 • via Nuitee
D
DAVID • family_with_children • de
4
Pros:

Not

Cons:

Worst WiFi on the island. Loud noise from the restaurant every day until 1am and again at 8am. Worst hotel I have ever visited, never again please

2026-02-11 • via Nuitee
A
arkadiusz • family_with_children • pl
9
Pros:

Ze strony hotelu wszystko ok.Pokój i łazienka czyściutkie fajny aneks z mikrofalą(przydałby dię jeszcze czajnik elektryczny i zestaw startowy jakaś herbatka i cukier na początek)Śniadania smaczne przyzwoity wybór.Basen na dachu fajna sprawa .

Cons:

Najwięksxym mankamentem jest sąsiedztwo klubów z głośną muzyką do pòźnych godzin co dla erażliwych może być problemem.

2026-02-11 • via Nuitee
J
Ján • family_with_children • sk
10
Pros:

Všetko bolo super.❤️

Cons:

Všetko bolo v pohode.

2026-02-10 • via Nuitee
E
Edu888 • family_with_children • es
6
2026-02-10 • via Nuitee
K
kerdudou • family_with_children • fr
9
Pros:

L'emplacement. La petite cuisine.

Cons:

Le bruit. La fenêtre n'isole pas du bruit de la rue.
On entend les gens qui parlent dans le couloir.
La table de nuit qui ne tient pas au mur et la vétusté de certains éléments.

2026-02-10 • via Nuitee
A
Asun • family_with_children • es
1
Hotel no recomendable para nada,muy cutre y dejado,le sobran todas las estrellas.
Pros:

La situacion

Cons:

La limpieza,no hay insinuación ,el baño sucio y con manchas de humedad en el techo del baño,la poca luz etc...

2026-02-10 • via Nuitee
C
Carmen María • family_with_children • es
8
Pros:

Lo céntrico que está

2026-02-09 • via Nuitee
L
Lionel • family_with_children • es
9
2026-02-09 • via Nuitee
A
Aaron • family_with_children • es
10
Pros:

Me gusto todo en general pero el camarero del buffet es un profesional muy atento agradable un 10 personal así vale la pena volver

2026-02-08 • via Nuitee
A
ANABEL • family_with_children • es
8
2026-02-08 • via Nuitee
K
Katriina • couple • fi
3
Kaupunki on ihana, hotelli huono, en suosittele.
Pros:

Sijainti oli hyvä.

Cons:

Vastaanoton henkilökunta ei koskaan tervehtinyt, koin heidät hyvin töykeinä, mitä yleensä Espanjassa palvelualalla olevat henkilöt eivät ole.
Parveke oli kapea, huone oli koko ajan kostea ja verhoissa oli paljon homepilkkuja, mikä inhotti.

2026-01-31 • via Nuitee
A
Alicia • solo_traveller • es
6
Se puede mejorar , no es barato para ser tan pequeño y viejo pero la ubicación es perfecta
Pros:

La ubicación es muy buena pues está al lado justo de la plaza del charco.

Cons:

El ruido de los bares con música alta hasta las 12 de la noche.
El estado en que está... necesita una reforma. La habitación está bien pero es un poco claustrofobica pq solo tienen ventanas que dan a un patio interior.

2026-01-28 • via Nuitee
L
Lindqvist • couple • fi
5
2026-01-28 • via Nuitee
V
vitor • family_with_children • fr
5
un peu décevant, le temps n était pas terrible, pluie vent et un peu de soleil
Pros:

l emplacement est ideal

Cons:

les bruits environnants , la qualité de la seule fenetre de la chambre (a moitié décélée) le bruit des poubelles

2026-01-28 • via Nuitee
L
Lena Marie • solo_traveller • se
8
Älskar läget i hjärtat av Puerto
Pros:

Jag älskar läget, men det passar nog inte alla. Livligt vid torget, musik mm till kl 24

Cons:

Städningen samt att man fortfarande måste springa ner till receptionen och aktivera om nyckelkortet. Same, same som de senaste åren. Lite irriterande.
Men detta var min 8e gång på detta hotel säger nog ändå en del.

2026-01-27 • via Nuitee
M
Martin • solo_traveller • de
7
Für das was ich bezahlt habe, war alles zu meiner Zufriedenheit
Pros:

Frühstück war sehr gut, die Lage war sehr gut und das Preis/Leistungsverhältnis war auch gut.

2026-01-27 • via Nuitee