Boutique Hotel Lyulyak

Hotels
7.4 (33 reviews)
Starozagorski Bani , Starozagorski Bani , bg

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Fax/photocopying
Ironing service
Massage services
See all facilities

Review Highlights

Pros:
Beautiful location
Calm and relaxing atmosphere
Cons:
Poor service experience
Missing towels
Self-service sheets

Categories

Cleanliness
6.5
Mixed reviews on cleanliness, with some guests mentioning lack of towels and self-service sheets.
Service
3.5
Poor service experience reported, with difficulties in check-in and lack of staff presence.
Location
8.5
Beautiful location at the edge of a small forest, offering a calm and relaxing atmosphere.
Room Quality
5.5
Comfy beds, but issues with missing towels and self-service sheets noted.
Amenities
5
Limited amenities mentioned, with no towels provided and lack of staff presence affecting services.
Value for Money
5
Mixed perceptions of value, with poor service impacting overall experience.
Food and Beverage
5
No specific feedback provided on food and beverage services.
Overall Experience
5
Varied experiences reported, with positives in location but negatives in service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 00:27

Property Description

Luxurious Accommodations
Indulge in comfort with satellite flat-screen TVs, private balconies, and garden views in every room at Family Hotel Lyulyak.

Relaxation and Entertainment
Unwind at the massage studio, enjoy free billiards, or explore the lush garden and restaurant.

Convenient Amenities
Benefit from free WiFi, complimentary parking, and shuttle services at your convenience. Book now for a memorable stay at Family Hotel Lyulyak in Starozagorski Bani.

Important information:

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for BGN 7.50 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 33 reviews
Cleanliness: 6.5
Service: 3.5
Location: 8.5
Room Quality: 5.5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
L
Lyudmila couple ua
9
2026-02-11 via Nuitee
I
Ivan couple bg
6
2025-10-03 via Nuitee
G
Georgieva couple bg
10
Pros:

Всичко

2025-09-12 via Nuitee
A
Andreea family_with_children ro
1
Cons:

We booked the stay since we needed to stop for the night with our kids but we received a call from the owner telling us they cannot accomodate us. That was hours after we had booked it. Not nice

2025-09-11 via Nuitee
R
Ruxandra family_with_children ro
5
Bulgarian Horror Story
Pros:

Nice location, at the edge of a forest. The lady who took care of the place allowed us to pay the following day (we didn’t have any cash on us and we arrived at 11 p.m). During daylight, she seemed nice.

Cons:

Picture this: We arrive at the hotel at 11 pm. Two adults and a 4 year-old. Quiet. Empty. We go to the reception. Nobody there. Just a couple of old mattresses piled on top of each other and a strong, damp smell of an old house.
Suddenly, we hear footsteps behind us. We turn around and see an old woman (white hair tied in a bun, elegant, someone who must have been beautiful 50 years ago) slowly coming down the spiral staircase. She speaks only Bulgarian. We don’t. Eventually, we understand that she accepts only cash. We don’t have any, so we decide to leave. But soon we realize it’s too late to find another place (with an exhausted 4 year-old), so we return and explain through Google Translate that one of us will go to town to withdraw money. She agrees.
She then leads us upstairs to our room. On the walls: strange anatomy drawings and astrological signs. Creepy. But the real creepiness starts when she opens the door to our room. The walls are covered with numerology, astrology, tarot, and Masonic symbols. And above them all, one chilling image: seven demons in a circle with the message: “Please do not read the demons’ names out loud.”Mirrors stuck to the walls. Speakers in the ceiling, both in the room and the bathroom.
“Creepy” is an understatement. Honestly, it felt like we had stepped into the lair of a cult, waiting to hear incantations in the middle of the night. I managed to fall asleep at 3 am. The hallway light, of course, stayed on all night.
As for the rest: dirty curtains, grimy bathroom tiles, old furniture, cobwebs in the corners.
Long story short: we survived, but it felt like the beginning of a Netflix horror film. If you’re into horror stories, sure, you’ll get some thrills here.

2025-09-08 via Nuitee
Анита family_with_children bg
7
Pros:

Просторна стая и удобно легло.

Cons:

Има проблем с чистотата!!!!

2025-08-31 via Nuitee
D
Dimitar couple bg
9
2025-08-31 via Nuitee
Z
Zhana family_with_children bg
7
Pros:

Вного любезна собственичкатана лотела лично нинаправи закуска.

Cons:

Много малка стая,едва се разминавахме. Хладилника не работеше.

2025-08-18 via Nuitee
Дани family_with_children nl
5
Cons:

Хотела е със странен интериор.

2025-08-12 via Nuitee
R
Ralitsa couple bg
5
2025-08-11 via Nuitee
D
Denitsa family_with_children bg
6
2025-08-02 via Nuitee
O
Orlin couple bg
6
2025-07-31 via Nuitee
L
Lyubo solo traveller bg
10
Exceptional
2025-07-21 via Nuitee
A
Alsacian with friends ro
10
Exceptional
2025-07-18 via Nuitee
E
Emil family with young children bg
7
Good
2025-07-05 via Nuitee
V
Venka young couple us
3
Poor
Pros:

Location is in the forest,very quiet. Room are clean

Cons:

It was just us. Creepy. Outside in very bad condition. In the hallway smells badly.

2025-06-30 via Nuitee
A
Alex young couple bg
7
A weird Twin Peaks-like experience
Pros:

- Beautiful location at the edge of a small forest
- Calm and relaxing
- Could hear nature life
- Almost no other guests

Cons:

The place feels like it is run by a single very old lady who has hearing issues. It took us 3 tries to check-in as no one was at the hotel and they weren't picking up the phone.

The interior leans into the human design gimmick way too much. Perhaps this was a gathering place for followers at one point? No idea, but nevertheless the amount of it makes it borderline creepy.

I guess that's the whole aura of the place and likely part of the appeal? It does feel like you've walked into a Balkan version of Twin Peaks and you do start questioning whether what you see and hear is actually real.

Beds were comfy, but we had no towels and had to put on the sheets ourselves.

2025-05-05 via Nuitee
S
Staikova young couple bg
10
Exceptional
2024-12-05 via Nuitee
I
Ivan young couple gb
10
Exceptional
2024-09-25 via Nuitee
G
Georgi group us
9
Astral experience at the heart of Starozagorski bani.
Pros:

Interesting place to stay. The art in the hotel is very intriguing. At time you feel odd and uncomfortable because of it. We stayed for a night and nobody else was in the hotel. Even the personal working there wasn’t. We were able to explore the whole place. So many spiritual books at the library at each floor. Each floor has its own art posters. You may need days to read them all and understand them. In general we had a nice and silent stay. Would go back to learn more about the wall art.

Cons:

Bathrooms were a bit outdated and not in a good shape. Lady at the reception was a bit rude (not to us but to a person calling her asking for reservation)

2024-08-22 via Nuitee