Il Fiorile

Hotels
8.4 (378 reviews)
Castel Ratti , Borghetto Di Borbera , it

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location
Clean and tidy premises
Cons:
Uncomfortable bedding
Limited food options
Access issues to the property

Categories

Cleanliness
8.59
Multiple reviews mention cleanliness and positive experiences related to tidiness.
Service
9.06
The service was described as extremely friendly and accommodating, highlighting the staff's efforts.
Location
8.8
Several reviews praised the location as excellent and peaceful.
Room Quality
8.05
Some reviews mention comfort but also note issues with bedding quality.
Amenities
8.08
Limited amenities were mentioned, but the presence of a pool and parking were positive notes.
Value for Money
8.54
Values are perceived as good based on the quality of service and accommodations.
Food and Beverage
7.59
Food quality received mixed feedback, with some positive points but notable disappointments.
Overall Experience
8.47
General sentiment reflects a positive experience with a few specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:51

Property Description

Charming Piedmont Style Rooms
Experience the charm of Il Fiorile's rooms overlooking the garden, furnished in a typical Piedmont style with a blend of retro and modern amenities like free Wi-Fi and LCD TV.

Family-Run Hotel with Local Cuisine
Indulge in local cuisine at the family-run hotel's restaurant and enjoy a savory breakfast upon request, offering a true taste of the region's flavors.

Convenient Location and Free Parking
Located in Castel Ratti, a short drive from Borghetto Borbera in the Borbera Valley, Il Fiorile offers the convenience of free parking for a stress-free stay.

Book your stay at Il Fiorile now for an unforgettable experience!

Important information:

Guests using GPS satellite navigation are advised to use Borghetto di Borbera - Via Roma as the address. From here, follow the signs to Il Fiorile which is 0.6 mi further on, uphill. GPS Coordinates: 44.723612, 8.952522

Please note that check-in hours on Monday are between 18:00 and 20:00. If you expect to arrive outside reception opening hours, please inform the property in advance.

The restaurant is closed on Mondays and is open for lunch as well as dinner at weekends. Please note that during low season, the restaurant is open for dinner on Fridays and Saturdays, and for lunch only on Saturdays and Sundays.

Please note that the restaurant will be closed from 31 October until 31 March due to renovation works.Swimming pool: Closed from Mon, Sep 21, 2026 until Fri, May 28, 2027
Bar is closed from 2027-03-19 until 2026-10-04
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 378 reviews
Cleanliness: 8.59
Service: 9.06
Location: 8.8
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.47
V
Veronika • family_with_children • ee
9
Rustic and cozy place with the sweetest host
Pros:

We spent a night in Il Fiorile as it is near to Serravalle outlet. The family room (on the 1st floor) was spacious and clean. The breakfast was tasty - local bakery (you have to try it!), boiled eggs, prosciutto, cheese, bread. The host is the sweetest lady, very welcoming. She greeted us in the second we stepped into the garden for breakfast and asked what kind of coffee we would like. There was also a pool, which seemed nice but we didn't have time to try it out. Parking is under cover, which is a nice feature in hot weather.

Cons:

Sounds at night were disturbing a bit (fridge, air conditioner). As the air conditioner is central, you cannot switch it to night mode. Would be great to have more precise pictures about the specific rooms. We actually didn't understand how the family room looks like.

2026-08-15 • via Nuitee
J
Joerg • couple • de
10
Unser Geheimtipp für einen Zwischenstopp
Pros:

Wir waren jetzt zum zweiten Mal dort und sind wieder nicht enttäuscht worden. Sehr freundliches Personal und ein sehr schöne Atmosphäre. Die Zimmer sind groß und klimatisiert. Wir empfehlen auf jeden Fall abends im Restaurant zu essen.

2026-08-12 • via Nuitee
A
Andrew • family_with_children • gb
9
Really lovely hotel in a great resort.
Pros:

Lovely staff. Very nice hotel. Great breakfast. Excellent location. Would definitely return!

2026-08-11 • via Nuitee
M
Marcella • solo_traveller • it
10
Pros:

La struttura è stupenda. E' in una posizione bellissima e tranquilla, ma facilmente raggiungibile. È curata in ogni minimo dettaglio, accogliente e confortevole. Lo staff- tutto, ma proprio tutto - di una cortesia e di una disponibilità davvero rare... il ristorante favoloso, la piscina deliziosa. Che dire... impossibile desiderare di meglio!!

Cons:

Nulla, se potessi dare più di 10 lo farei!!

2026-08-10 • via Nuitee
A
Annette • family_with_children • de
8
Wundervoller Ort zum Durchschnaufen und Relaxen bei der Weiterfahrt gen Süden
Pros:

Schönes Familienzimmer, gepflegte Anlage, guter sauberer Pool.
Das Personal war wirklich sehr freundlich und es wurde auch sehr gut Englisch gesprochen.
Sie führen ein Restaurant mit Michelin Stern. Das Preis-Leistungs-Verhältnis war extrem gut. Das Essen nicht abgehoben aber mit extrem guten Kombinationen, es hat auch unseren Kindern extrem gut geschmeckt. Dazu saß man sehr nett draußen!
Wir kommen sehr gerne wieder!

Cons:

Alles prima

2026-08-10 • via Nuitee
F
Fabio • couple • it
10
2026-08-10 • via Nuitee
T
Tim • family_with_children • de
9
2026-08-09 • via Nuitee
E
emily • family_with_children • fr
3
Très très déçu au vu du prix
Pros:

L’emplacement au calme

Cons:

Nous avions choisi cet établissement pour éviter de ressortir le soir et 2 jours avant il nous informe que finalement le restaurant sera fermé. Fermeture de la piscine à 19h malgré la chaleur. Photo non représentative de la chambre car n’avions pas de cuisine et ni de chambre séparé pour les enfants, tous les lits étaient dans la même pièce. Et il nous impose leur réglage de climatisation car aucun moyen de la régler nous même et même en envoyant un message nous n’avons eu aucune réponse. La climatisation n’a pas fonctionné de la nuit et nous avons eu très chaud !!! Et petit déjeuner très décevant entouré de guêpes ( nous n’avions même pas un pain au chocolat par personne). Et pour terminer seul endroit de nos vacances où nous n’avions même pas une bouteille d’eau au frais lors de notre arrivée malgré la canicule. Séjour très décevant.

2026-08-08 • via Nuitee
G
Geertje • family_with_children • nl
7
Het viel ons iets tegen
Pros:

Het ontbijt en de lieve dame die dit verzorgde en ons voorzag van tips maakte ons verblijf.
De badkamer is heel fijn en de kamer schoon.

Cons:

Op de dag van aankomst kregen we bericht dat het restaurant tijdens ons verblijf dicht was ivm een cateringsklus. Dat is flink balen als het restaurant één van de redenen is van je boeking. Dit hadden we graag eerder willen weten. Het ‘keukentje’ in de kamer heeft geen kookgerei, servies of bestek, dus je moet alsnog de deur uit voor lunch en diner. Het zwembad is minder geschikt voor ‘spelende’ kinderen.

2026-08-06 • via Nuitee
A
Andreas • family_with_children • de
8
2026-08-06 • via Nuitee
P
pierrick • solo_traveller • fr
10
Pros:

Endroit magnifique et nourriture excellente

2026-08-02 • via Nuitee
M
Mickael • solo_traveller • fr
10
Agréable weekend
Pros:

Hébergement de grande qualité avec une équipe très pro et très souriante
La cadre est très agréable et reposant

2026-08-02 • via Nuitee
M
Marie • family_with_children • fr
10
Lieu intimiste, cuisine excellente et personnel disponible et très agréable.
Pros:

Lieu intimiste, cuisine excellente et personnel disponible et très agréable. La piscine était très attendue par les enfants et le restaurant le soir par les parents 😜 Tout à été parfait!

2026-08-02 • via Nuitee
B
Bart • solo_traveller • be
6
Vakantie met 2
Pros:

De locatie

Cons:

Restaurant was gesloten, geen personeel gezien
Onze kamer had een kamer erboven, dit gaf veel geluidsoverlast van het rondlopen boven

2026-07-25 • via Nuitee
N
Nikolaus • solo_traveller • at
9
2026-07-24 • via Nuitee
T
Tiziana • solo_traveller • it
9
Pros:

Location pulizia staff

2026-07-23 • via Nuitee
P
Patricia • family_with_children • nl
9
2026-07-23 • via Nuitee
B
Bramão • solo_traveller • se
10
2026-07-22 • via Nuitee
B
Beatriz • family_with_children • es
10
2026-07-22 • via Nuitee
I
Ilaria • family_with_children • ch
8
2026-07-18 • via Nuitee