Otterburn Castle

Hotels
9.2 (481 reviews)
Main Street Otterburn , Newcastle upon Tyne , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Accommodating and friendly staff
Exceptional service and beautiful location
Lovely food and comfortable setting
Cons:
High price mentioned by one reviewer
Inconsistent wifi service
Early closure of dining options

Categories

Cleanliness
8.91
Standard quality for this hotel tier.
Service
9.88
Exceptional service noted in multiple reviews, staff are accommodating and friendly.
Location
9.42
Convenient location mentioned to enhance overall experience.
Room Quality
9.37
Beautiful rooms and lovely setting expressed in reviews.
Amenities
8.4
Standard amenities, some inconsistency noted in terms of facilities like wifi.
Value for Money
8.86
Price mentioned as high by one reviewer but balanced by overall positive sentiment.
Food and Beverage
9.41
Food described as excellent and amazing.
Overall Experience
9.38
Overall experience deemed exceptional with multiple positive mentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 02:15

Property Description

Historic Castle Setting

Luxurious Rooms with Modern Amenities

Convenient Location and Nearby Attractions

Immerse yourself in the charm of Otterburn Castle, a historic property offering modern comforts. Indulge in our luxurious rooms equipped with all the amenities you need for a relaxing stay. Explore the nearby attractions such as St James' Park and Wallington, making your visit both convenient and exciting. Book now to experience a perfect blend of history and luxury at Otterburn Castle.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    People 12 years old and over stay for £40 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 481 reviews
Cleanliness: 8.91
Service: 9.88
Location: 9.42
Room Quality: 9.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 9.41
Overall Experience: 9.38
C
Chris • family_with_children • gb
6
Very average.
Pros:

Location

Cons:

The bar closed at 9.00. No night porter,the staff went home at 9.00.
The dining room menu was overpriced.
Very few wines to choose from.

2026-06-26 • via Nuitee
G
Gerard • couple • gb
9
2026-06-21 • via Nuitee
S
Sophie • solo_traveller • gb
10
2026-06-21 • via Nuitee
J
Janet • extended_group • gb
5
2026-06-18 • via Nuitee
G
Gerard • couple • gb
9
Fantastic stay with genuine welcoming helpful and friendly staff
Pros:

Authenticity and historic feel to the building and rooms

Cons:

Just bought over and needs a bit of a facelift in the bedrooms

2026-06-17 • via Nuitee
R
Ralf • couple • ch
9
Liebevoll geführtes Schloss
Pros:

Das Personal war super herzlich und hat unseren Hund mit offenen Armen empfangen.
Das Gebäude hatte einen wunderbaren mittelalterlichen Charm und ebenso unser Zimmer.

Cons:

Leider konnten wir nicht im Hotel essen, da gerade kein Koch da war.

2026-06-17 • via Nuitee
J
John K • couple • gb
8
Despite the obvious needs for development, a great experience as a one night stay.
Pros:

A spacious and attractive bedroom in a fabulous old building.
The reception staff could not have been more helpful.

Cons:

This property is a work in progress, with the restaurant being upgraded at the time we stayed and many of the normal hotel facilities needing to be developed. The potential is clearly enormous - our stay was perhaps too early.

2026-06-15 • via Nuitee
S
Stephen • couple • gb
8
I enjoyed my stay, I was at a wedding nearby and it suited me better.
Pros:

Pleasant staff, very nice hotel. No complaints

Cons:

It’s was ok

2026-06-14 • via Nuitee
S
Silvia • family_with_children • ch
4
2026-06-12 • via Nuitee
H
Hannah • couple • gb
10
perfcet countryside stay
Pros:

The staff are lovely and do everything to make sure you have everything you need for your stay. The rooms are clean and well decorated.

2026-06-07 • via Nuitee
A
Andrew • extended_group • gb
5
2026-06-06 • via Nuitee
A
Andrew • couple • gb
5
2026-06-06 • via Nuitee
M
Malcolm • couple • gb
8
2026-06-01 • via Nuitee
B
Brian • couple • gb
8
Good looking place with pleasant staff and good parking.
Pros:

The castle is great to look at ,has plenty of parking spaces, the room was clean and tidy, the bed was comfortable and the shower was good once you found out how to work it. The staff were very helpful. The breakfast at the Old Post Office in the village was very good.

Cons:

All the windows had cobwebs on the outside and looked like they had never been cleaned in years it spoiled the ambiance of the place. The kitchen was being renovated so we had to walk down to the village to get breakfast, it was okay because it was a sunny day this may not have been very pleasant if it had been raining.

2026-06-01 • via Nuitee
C
Clements • solo_traveller • gb
9
2026-05-30 • via Nuitee
N
Natalie • solo_traveller • gb
7
Pros:

we thought the staff was very helpful and could'nt do enough for you.

Cons:

It was a bit too expensive, and the decor wasn't finished to a high standard for the price, it looks nice from outside and the gardens are nice, just inside let's it down a bit

2026-05-29 • via Nuitee
J
James • solo_traveller • gb
10
Pros:

Highly recommend if you enjoy castles and history. If I was getting married this would be my choice. Staff were exceptional and we wish the owners all the luck in the world. Breakfast was also top notch.

Cons:

Everything had been considered to ensure a perfect stay. We have nothing negative to say. If you're on your way to Scotland this is where to go

2026-05-26 • via Nuitee
M
Mo Telfer • couple • gb
9
Staying at Otterburn Castle feels like staying with good friends.
Pros:

The breakfasts we had were superb. We had dinner in the Castle one evening. Exceptional.
The castle itself is well worn, lived in and very, very comfortable

Cons:

I would have appreciated a few more toiletries in the room especially hand and body cream. And some cotton wool for make up removal. And maybe a few biscuits!

2026-05-26 • via Nuitee
K
Kim • solo_traveller • gb
8
Pros:

Wonderful setting. Enthusiastic new owners full of positivity.

Cons:

Because it is just starting up the breakfast choice is poor, although the hot food was cooked well.

2026-05-22 • via Nuitee
K
KDrew • solo_traveller • gb
7
Lovely stay
Pros:

Lovely castle hotel. We've stayed before, but now with new owners, who are very keen to improve the whole experience.
Lovely, quiet location, beautiful grounds, lovely, spacious room (room 6)
The lovely staff make this place.
Great history of the building

Cons:

.

2026-05-21 • via Nuitee