Ramada Encore Newcastle-Gateshead

Hotels
Ramada Encore
8 (5789 reviews)
Hawks Road, Gateshead Quays , Newcastle upon Tyne , gb

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable prices
Cons:
Small room
Limited food options
Sofa bed uncomfortable

Categories

Cleanliness
7.96
Clean and tidy everywhere, very clean rooms.
Service
8.93
The staff were very friendly and helpful, quickly responded to requests.
Location
8.97
Perfect location, walkable to Newcastle City Centre.
Room Quality
7.42
Comfortable room but some complaints about space and quality.
Amenities
7.95
Vending machines available, room had basic amenities.
Value for Money
7.91
Good value for a central location, reasonable prices.
Food and Beverage
6.96
Breakfast was good but limited dinner options.
Overall Experience
7.93
Generally positive stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:09

Property Description

Prime Location
Located just 300 metres from the Gateshead Millennium Bridge and the Baltic Art Centre, our modern hotel offers easy access to key attractions and venues in Newcastle.

Convenient Amenities
Enjoy our stylish on-site restaurant, bar, gym, and free Wi-Fi throughout the property. Additionally, take advantage of the 24-hour business centre free of charge.

Comfortable Rooms
Relax in our contemporary rooms featuring Freeview flat-screen TVs, tea/coffee making facilities, and en suite bathrooms with power showers. Wooden floors add a touch of elegance to your stay.

Experience the best of Newcastle with us - book your stay now!

Important information:

Please note that the card used to make the booking has to be presented upon check-in.

Please note that group bookings are subject to prior arrangement only and can be canceled by the hotel at any time. Single sex groups must be approved by the hotel in advance.

A security bond of GBP 50 per room may be required on check-in, which is refundable on check-out subject to terms and conditions.

" Please note, for reservations paying upon arrival, we will pre-authorize the credit card used to book the room by 21:00. Should this decline your booking will be canceled"

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 10 per day.

Location

Guest Reviews

8
Based on 5789 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 6.96
Overall Experience: 7.93
S
Stuart solo_traveller gb
10
Pros:

Friendly,.professional staff.
Lovely, comfortable bed.

2026-05-16 via Nuitee
S
Sarah solo_traveller gb
9
Comfortable, with good facilities in a fab location
Pros:

Excellent location for my business trip, gym on site was fab

2026-05-15 via Nuitee
A
anthony couple nz
8
Nothing special about this place, it was alright
Pros:

Room rate was good, decent quality, average

Cons:

Nothing

2026-05-14 via Nuitee
J
James solo_traveller gb
8
2026-05-13 via Nuitee
R
Rex couple gb
10
2026-05-13 via Nuitee
V
Vicky couple gb
6
Disappointing considering it is a Ramada hotel
Pros:

It was a good sized room with a decent shower. Staff were friendly and helpful

Cons:

The room was very tired and in need of a good clean

2026-05-11 via Nuitee
B
Brian solo_traveller gb
8
We enjoyed our stay at this clean, comfortable, good value hotel.
Pros:

It is conveniently located,clean, comfortable with good size well equipped rooms and friendly staff.

Cons:

The restaurant seemed under pressure at breakfast with some tables slow to be cleared.

2026-05-10 via Nuitee
A
Austin couple gb
8
Any shortcoming’s could be forgiven by the excellent value to be honest. I will be using the hotel again for sure.
Pros:

Easy to access. Reasonably clean and functional. Friendly staff.

Cons:

Slight smell of cigarettes in room. No maid service according to the front desk. Had to pay extra for car park.

2026-05-10 via Nuitee
T
Tina couple gb
9
Pros:

Great location, very friendly staff, great sized room.

2026-05-10 via Nuitee
K
Kanakaraj solo_traveller gb
6
2026-05-09 via Nuitee
C
Csapajev solo_traveller hu
10
2026-05-09 via Nuitee
T
Tom solo_traveller gb
10
2026-05-09 via Nuitee
S
stephen solo_traveller gb
9
A good value nice Hotel
Pros:

Good value hotel clean and comfortable. Nice shower. Very near the glasshouse

Cons:

Location, about a mile walk to the station.

2026-05-08 via Nuitee
J
James solo_traveller gb
8
Great location at a great price
Pros:

The location of the hotel was excellent with ample room for parking.

Cons:

Someone had obviously been smoking in the bathroom and there was a smell of nicotine which I found disgusting, I did point this out to the reception and asked them if they could spray something to take the smell away but no action was taken

2026-05-08 via Nuitee
P
Pat couple gb
8
We enjoyed it.
Pros:

All of the staff were helpful and gave the impression they enjoyed it.

Cons:

The TV was a little small and should have been on the wall at the foot of the bed.

2026-05-08 via Nuitee
I
Ian extended_group gb
9
2026-05-07 via Nuitee
L
Luana solo_traveller ch
9
2026-05-07 via Nuitee
E
Eade solo_traveller gb
10
2026-05-07 via Nuitee
C
Colin couple gb
5
Pros:

Great staff , handy location , not really city centre but 15 minutes walk.

Cons:

Crack heads lurking in hallways .

2026-05-06 via Nuitee
S
Stephen couple gb
9
I really enjoyed my stay at Ramada Gateshead. The hotel, staff, and food was excellent.
Pros:

The staff were really excellent 👌 the breakfast was of good quality, good ingredients. And plenty to choose from. The evening meal was excellent, I mean really top food. Piping hot and tasty. In fact, I said I would even go back just for the food. Even if I wasn't staying there. All staff members were really welcoming, and very helpful. Absolutely I would stay again.

Cons:

The only gripe I had with the hotel. Is the really loud clunky fire doors on the rooms. You get this in Travelodge. I know it's fire regulations. But really? In 2025. They can't fit a soft shut door. I mean, don't get me wrong. They can be shut quietly. I always do this. But of course, you always get the ones that just let the door slam. It boils my wee wee.

2026-05-06 via Nuitee