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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Wine release events
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Covered parking
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Secured parking
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Prime Location
Located just 300 metres from the Gateshead Millennium Bridge and the Baltic Art Centre, our modern hotel offers easy access to key attractions and venues in Newcastle.
Convenient Amenities
Enjoy our stylish on-site restaurant, bar, gym, and free Wi-Fi throughout the property. Additionally, take advantage of the 24-hour business centre free of charge.
Comfortable Rooms
Relax in our contemporary rooms featuring Freeview flat-screen TVs, tea/coffee making facilities, and en suite bathrooms with power showers. Wooden floors add a touch of elegance to your stay.
Experience the best of Newcastle with us - book your stay now!
Please note that the card used to make the booking has to be presented upon check-in.
Please note that group bookings are subject to prior arrangement only and can be canceled by the hotel at any time. Single sex groups must be approved by the hotel in advance.
A security bond of GBP 50 per room may be required on check-in, which is refundable on check-out subject to terms and conditions.
" Please note, for reservations paying upon arrival, we will pre-authorize the credit card used to book the room by 21:00. Should this decline your booking will be canceled"
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Parking
Public parking is possible on site (reservation is not possible) and costs GBP 10 per day.
Location
Guest Reviews
Good location at a great price. Friendly staff, in particular Kim. Comfortable bed. Can't complain at the price.
Clean and friendly
The superior room wasn't worth the extra money.
Cheap parking
The room was comfortable, decent shower, good amenities in the room.
The breakfast was so-so. As is often the case with hotel buffets, the hot food was a bit eh by the time it got to the plate. The buttons to call the elevator in the lobby were installed upsidown so it looks like the elevators are just going down to an underground carpark or something and I just wandered around trying to find the lift to the residential floor for ages and the receptionist just watched me and then was a bit rude when I asked where the lifts going up were and pointed out the confusing buttons. Its not the most convenient to access by foot from the other side of the river, especially with the road works that were blocking pedestrian access on many surrounding roads at the time of my visit.
Location
Staff
Room was clean etc
Arrived at agreed checking in time 3pm was told room wasn’t ready
The gym was a welcome addition. The breakfast had everything you could want. Very goo.
Didn't really need such a big room so cheaper smaller room would have worked.
I booked a family room we were on 6th floor sofa bed was hard
Easy check in, bar ok
Poor bed, hard pillows, cold laminate floor, heater in room didn’t work. Some black mould in shower.
Very friendly breakfast staff.
Expensive.
Location
Dated and a bit run down. Food was bad.
excellent location. easy to find. staff friendly
It was functional and comfortable. The staff were incredibly friendly on the bar. At reception and especially the lovely lady who took care of us at breakfast ( with glasses)! Beds really comfortable and pillows not too big !
The rooms were not lit very well -,only one reading light on one side of the bed and no good overhead light. The heater took some working out - couldn’t find an explanation . Car parking on Saturday night was a nightmare .
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