Hotel Sant'Orsola City House Collection by GSA Hotels

Hotels
7.7 (1742 reviews)
Via Palmieri 25 , Bologna , it

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Heating
Family rooms
Luggage storage
Fax/photocopying
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Central location
Good value for money
Clean and quiet rooms
Cons:
Odor issues in the bathroom
Poor check-in service
Some rooms need better maintenance

Categories

Cleanliness
7.03
Several reviews mentioned cleanliness positively, but one review cited a strong odor and dirty bedding.
Service
8.5
Standard quality for this hotel tier, although some issues with check-in were noted.
Location
8.04
Multiple reviews praised the convenient location near the hospital.
Room Quality
7.49
Rooms were described as small and somewhat outdated, though functional.
Amenities
7.52
Basic amenities provided, but some guests noted a lack of essentials in the rooms.
Value for Money
7.98
Many reviews highlighted the good price point relative to quality received.
Food and Beverage
7.03
No specific comments made, but some guests suggested adding a mini-fridge.
Overall Experience
8
Overall positive experiences were reported, despite some negativity regarding cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:52

Property Description

Convenient Location

Hotel Sant'Orsola City House, located just outside the historic walls of Bologna, offers a prime spot for both leisure and business travelers. With easy access to public transportation connecting to the main train station and the city center, exploring the vibrant city is a breeze.

Comfortable Accommodation

Each room at Sant'Orsola boasts modern amenities including free Wi-Fi, LCD TV, and a workspace. Whether you prefer a room with a view of the internal courtyard or a private balcony, the hotel provides a cozy retreat after a day of sightseeing.

Exceptional Services

Guests can enjoy complimentary luggage storage and multilingual staff ready to assist with any needs. From English, French, and Spanish to Hungarian, the team ensures a warm and welcoming stay for guests from around the globe.

Ready to experience the charm of Bologna? Book your stay at Hotel Sant'Orsola City House now!

Important information:

If expecting to arrive outside of front desk hours, please inform the property in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.7
Based on 1742 reviews
Cleanliness: 7.03
Service: 8.5
Location: 8.04
Room Quality: 7.49
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 7.03
Overall Experience: 8
A
Ajey • extended_group • se
8
2026-08-08 • via Nuitee
L
Léa • couple • be
8
Très agréable séjour dans cet hôtel. Mais le bruit était vraiment insupportable au point de nous réveiller pendant la nu
Pros:

L’établissement est très propre et proche du centre

Cons:

Le bruit des autres clients

2026-08-08 • via Nuitee
S
Salvatore • solo_traveller • it
4
2026-08-06 • via Nuitee
R
Roberto • solo_traveller • it
8
Pros:

hotel molto pulito camera carina e pulita bagno pulito, la struttura si trova in una via privata e molto tranquilla 👍🏻

Cons:

un po' di rumore dei vicini e mancanza del frigorifero

2026-08-05 • via Nuitee
J
Judit • couple • hu
8
Tiszta rendezett, nyugodt városrészben.
Pros:

Minden nap volt takarítás. Illetve tiszta törölköző szappan és tusfürdő is.

Cons:

Nagyon nagy hátrány hogy nincs hűtő.

2026-08-04 • via Nuitee
B
Bülent • solo_traveller • tr
7
Pros:

Temiz, geniş

Cons:

Odada mini buzdolabı yoktu

2026-08-04 • via Nuitee
H
Harriet • solo_traveller • gb
4
Poor service
Pros:

Clean, large bathroom. Cleaner was kind and helpful.

Cons:

No communal area either inside or outside. Sparse furniture in room ...no comfy chair or table, no drawer. No information, eg, how to operate coffee machine, the fact that a shared fridge was available, that the room had air conditioning. Reception staff only available by telephone and not all could speak English. So 4 nights of 6 were uncomfortable.

2026-08-04 • via Nuitee
C
Cátia • extended_group • ch
6
Enough for a 1 night stay
Pros:

Location was ok. The room was big enough for 4 people.
Toiletries and coffee available.

Cons:

With this Reception it is a little bit complicated to check in and check out. It is just a screen where you see the receptionist and a phone to talk to them. Later when we came back the code from the front door was not working. We rang the bell and no one answered, until I wrote them on WhatsApp. In the morning I wanted to ask to leave a little bit longer the car in the parking and where I should leave the room keys, I talked to them on that phone at the reception and they didn’t answer and I texted them and never heard from them back. You feel like “abandoned” there.
But was enough for a 1 night stay.

2026-08-03 • via Nuitee
A
Alberto • solo_traveller • it
8
2026-08-02 • via Nuitee
A
Alberto • solo_traveller • it
8
2026-07-25 • via Nuitee
D
Daviidescalona • solo_traveller • es
9
Buena estadía
Pros:

La habitación muy amplia y cómoda, el baño excelente

Cons:

El aire acondicionado se apagaba solo, la cama era muy pequeña

2026-07-25 • via Nuitee
• family_with_children • it
5
Pros:

Semplicemente la distanza dalle mie necessità.

Cons:

Colazione uguale a zero, aria condizionata non del tutto funzionante, funzionava due ore e si spegneva senza avere la possibilità di poterla riaccendere dalla camera.
In quanto al frigo da camera zero, non montato senza avere l'opportunità di avere un bicchiere di acqua fresca soprattutto di notte con questo caldo, cosa dire, da buon intenditore poche parole.

2026-07-24 • via Nuitee
F
Fraioli • solo_traveller • it
6
Pros:

La vicinanza dall ospedale Sant oorsola e la grandezza della camera

Cons:

Un solo asciugamano da doccia con cui asciugare tutto. Cattivo odore nel bagno sicuramente per problemi di impianto.

2026-07-23 • via Nuitee
G
Gianluca • family_with_children • it
7
Pros:

ORDINE E PULIZIA

Cons:

L'ADDEBITO DELLA TASSA DI SOGGIORNO SENZA MENZIONE NEL CONTO INIZIALE (MI RIFERISCO AL VALORE )

2026-07-22 • via Nuitee
I
ISABEL • couple • es
8
Pros:

La atención del personal, sobre todo del personal de limpieza, el chico de la limpieza era muy amable.

2026-07-21 • via Nuitee
J
Jelena • couple • mk
10
Pros:

It’s on nice location, the neighborhood was really peaceful. The room was always clean. You have bus right in front of the hotel so you can easily go to the city without walking.

2026-07-21 • via Nuitee
D
Dominika • couple • pl
9
Positively surprised
Pros:

Everything was great. From the stuff to the place itself. I’d recommend for someone looking for a simple stay

Cons:

nothing

2026-07-20 • via Nuitee
K
Kelintan Selvadorai • solo_traveller • at
4
2026-07-20 • via Nuitee
G
Gerdaliisa • extended_group • ee
7
It was a nice place to stay in.
Pros:

The staff was very nice and the rooms were clean and had working a/c-s in them.

2026-07-20 • via Nuitee
M
Martyna • couple • pl
9
2026-07-19 • via Nuitee