Hotel Sant'Orsola City House Collection by GSA Hotels

Hotels
7.7 (1742 reviews)
Via Palmieri 25 , Bologna , it

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Heating
Family rooms
Luggage storage
Fax/photocopying
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Central location
Good value for money
Clean and quiet rooms
Cons:
Odor issues in the bathroom
Poor check-in service
Some rooms need better maintenance

Categories

Cleanliness
7.03
Several reviews mentioned cleanliness positively, but one review cited a strong odor and dirty bedding.
Service
8.5
Standard quality for this hotel tier, although some issues with check-in were noted.
Location
8.04
Multiple reviews praised the convenient location near the hospital.
Room Quality
7.49
Rooms were described as small and somewhat outdated, though functional.
Amenities
7.52
Basic amenities provided, but some guests noted a lack of essentials in the rooms.
Value for Money
7.98
Many reviews highlighted the good price point relative to quality received.
Food and Beverage
7.03
No specific comments made, but some guests suggested adding a mini-fridge.
Overall Experience
8
Overall positive experiences were reported, despite some negativity regarding cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:52

Property Description

Convenient Location

Hotel Sant'Orsola City House, located just outside the historic walls of Bologna, offers a prime spot for both leisure and business travelers. With easy access to public transportation connecting to the main train station and the city center, exploring the vibrant city is a breeze.

Comfortable Accommodation

Each room at Sant'Orsola boasts modern amenities including free Wi-Fi, LCD TV, and a workspace. Whether you prefer a room with a view of the internal courtyard or a private balcony, the hotel provides a cozy retreat after a day of sightseeing.

Exceptional Services

Guests can enjoy complimentary luggage storage and multilingual staff ready to assist with any needs. From English, French, and Spanish to Hungarian, the team ensures a warm and welcoming stay for guests from around the globe.

Ready to experience the charm of Bologna? Book your stay at Hotel Sant'Orsola City House now!

Important information:

If expecting to arrive outside of front desk hours, please inform the property in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.7
Based on 1742 reviews
Cleanliness: 7.03
Service: 8.5
Location: 8.04
Room Quality: 7.49
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 7.03
Overall Experience: 8
A
Ana • couple • gb
7
Convenient.
Pros:

Big room with a coffee machine.

Cons:

No one at reception. They had a screen with a livestream of a person. You had to WhatsApp to chat to anyone. It was a tad odd.

2026-08-28 • via Nuitee
Y
YULIYA • solo_traveller • es
7
Pros:

Lo mejor es la ubicación, a unos minutos caminando ya estabas en el centro.

Cons:

Me faltaría una nevera. La cama para mi gusto estaba un poco dura.

2026-08-27 • via Nuitee
S
Sorgente • solo_traveller • it
10
Pros:

Tutto

2026-08-26 • via Nuitee
S
Sorgente • solo_traveller • it
10
Pros:

Tutto

2026-08-26 • via Nuitee
S
sebastian • couple • es
7
The Only good thing is the maintenance guy
Pros:

The only good thing about this hotel is the cleaning man / maintance guy who works there. He is the biggest asset of the hotel; he is kind and quick to solve any issue, because you will probably face some
Location is far from the center, but you have bus stations 5/7 mns away by walking
No vending machines at the hotel and no fridge at the hotel
There are not a lot of convenience stores nearby, so you're probably gonna be thirsty at 11 pm with nothing to do about it

Cons:

You get there, and the check-in is with a person on a screen attending at a different hotel, weird af.
You gotta call them on whatsapp so they give you support, they are not the fastest to help or solve doubts, my room had the AC broke and the lady in the front desk response was "oh yeah, it is not working today" like that was any type of solution, I had to tell her that i needed a solution and she say there ir nothing she can do that i need to speak to the kind guy of maintence when there is nothing he can do abouit it. I told her that i pay to her and that she needs to give me a solution, that she has to move me to a different room, she sighs and roll her eyes (because she forgot one can seen her on the screen) and says "ok go to room number X". That was the solution since the beggening but she tried to play like "oh its broken" to see if I would let it slide and stay in a hot room in the middle of Agosto, dumb af

2026-08-25 • via Nuitee
C
catini • solo_traveller • it
7
2026-08-25 • via Nuitee
C
Carmelo • couple • it
10
Personale molto gentile ottima accoglienza ci rivedremo presto alla prossima
Pros:

Bella struttura molto pulita e sopratutto molta attrezzata. Bella vista mare e la spiaggia è proprio sotto casa ottima posizione ci siamo trovati molto bene

2026-08-24 • via Nuitee
A
Artem • couple • it
7
2026-08-22 • via Nuitee
A
Amandine • family_with_children • be
8
2026-08-22 • via Nuitee
S
Salvo • solo_traveller • it
8
Pros:

Pulizia

Cons:

Il fatto che ad accoglierci non c'è mai stato nessuno fisicamente

2026-08-20 • via Nuitee
T
Terracciano • couple • it
7
Piacevole
Pros:

La posizione

Cons:

In reception non c’era nessuno

2026-08-17 • via Nuitee
V
vabalzi • extended_group • it
8
Pros:

hotel spartano con reception da remoto ma pulito e con buon rapporto qualità/prezzo
su richiesta possibilità di parcheggio davanti (posti limitati)

Cons:

un distributore di acqua e snack nella reception

2026-08-16 • via Nuitee
A
Alex • couple • it
5
2026-08-13 • via Nuitee
S
Stefano • couple • it
9
2026-08-13 • via Nuitee
P
Passaretta • extended_group • it
10
Pros:

Aria condizionata e macchina del caffè in camera

2026-08-12 • via Nuitee
W
Wojciech • solo_traveller • pl
6
2026-08-10 • via Nuitee
R
Roberto • solo_traveller • it
8
2026-08-10 • via Nuitee
A
Alba • family_with_children • es
9
Buena relación calidad-precio y personal amable
Pros:

Instalaciones prácticas y completas. Ubicación: 30' caminando del centro.

2026-08-09 • via Nuitee
L
Léa • couple • be
8
Très agréable séjour dans cet hôtel. Mais le bruit était vraiment insupportable au point de nous réveiller pendant la nu
Pros:

L’établissement est très propre et proche du centre

Cons:

Le bruit des autres clients

2026-08-08 • via Nuitee
A
Ajey • extended_group • se
8
2026-08-08 • via Nuitee