Hotel Victoriano

Hotels
6 (53 reviews)
Calle San Felipe , Santo Domingo , do

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Tour desk
Soundproof rooms
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Basic necessities met
Cons:
Poor cleanliness
Staff unhelpful towards foreigners
Noise issues

Categories

Cleanliness
3.21
The cover sheets were dirty upon arrival.
Service
6.68
Mixed sentiments; staff not very helpful towards foreigners.
Location
8.22
The location is great, very close to Ocean World and the beach.
Room Quality
5.17
Room had some noise issues and hard pillows.
Amenities
5.2
Basic amenities present, but some issues with the TV remote.
Value for Money
7.16
Price is reasonable for the location despite some issues.
Food and Beverage
6.21
Not mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
6.18
Generally decent stay with notable pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 15:42

Property Description

Charming Hotel in the Heart of San Felipe de Puerto Plata

Convenient Amenities: Hotel Victoriano offers a shared lounge, free private parking, and a terrace for guests to enjoy. With room service, a 24-hour front desk, and tour organizing services, guests' needs are always met.

Comfortable Rooms: Each room at Hotel Victoriano is equipped with a desk, a private bathroom with free toiletries, a flat-screen TV, and air conditioning. Some rooms even feature a balcony, providing a perfect spot to unwind after a day of exploring.

Nearby Attractions: Located less than 1 km from Fortaleza San Felipe and 7.2 km from Ocean World, Hotel Victoriano is ideally situated for guests looking to explore the beauty of San Felipe de Puerto Plata.

Book your stay at Hotel Victoriano now and experience the perfect blend of comfort and convenience during your visit to Puerto Plata.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6
Based on 53 reviews
Cleanliness: 3.21
Service: 6.68
Location: 8.22
Room Quality: 5.17
Amenities: 5.2
Value for Money: 7.16
Food and Beverage: 6.21
Overall Experience: 6.18
S
Sherri solo_traveller ca
1
If you feel comfortable sleeping outside do that instead
Pros:

Property is in a good location. Very close to attractions.

Cons:

The windows don’t close properly. It is so loud that you can hear the motorcycles reving all day and night. You can hear people talking and screaming. I felt like I was sleeping outside.

2026-02-11 via Nuitee
G
George solo_traveller cz
1
2026-02-11 via Nuitee
M
Manuel family_with_children do
5
2025-10-02 via Nuitee
solo_traveller sv
6
2025-09-20 via Nuitee
Y
Yuli Carolina solo_traveller co
1
Cons:

Que mejores la atención, los funcionarios no ayudan a los extranjeros y son antipáticos

2025-09-06 via Nuitee
F
Fer Guevara solo_traveller ec
10
Pros:

La ubicación, y las personas encargadas.

Cons:

No tuve internet

2025-09-05 via Nuitee
T
TV extended_group do
9
2025-08-23 via Nuitee
M
Marte couple do
10
2025-08-17 via Nuitee
extended_group do
9
Comodo
Pros:

La ubicación y tiene lo básico

Cons:

Que la puerta del baño no cerraba bien

2025-08-16 via Nuitee
I
Infante Duran family_with_children do
8
Hotel economico y centrico
Pros:

La ubicacion, bastante cerca de ocean world

Cons:

El control de la tv no logramos usarlo, no cobran con tarjeta, en la habitación se escuchaba el ruido de afuera, las almohadas eran super duras, si vas, lleva tus almohadas.

2025-08-16 via Nuitee
W
Wuilangi Franchesca extended_group do
7
Pros:

La atención del personal

Cons:

Las instalaciones deben mejorar

2025-08-13 via Nuitee
D
Dayjohan solo_traveller do
7
Pros:

Solo la ubicación cerca del mar

Cons:

Cuando llegue me cobraron al entrar un poco más y al entrar a la habitación el cubre sábanas estaba sucio

2025-07-26 via Nuitee
W
Wasi solo traveller ae
6
Pleasant
Cons:

Noisy!

2025-04-08 via Nuitee
E
Esther solo traveller be
7
Right next to the umbrella street
Pros:

Great location, just one block from the umbrella street and a few minutes walk from the main square.
Friendly staff.

Cons:

Quite modest accommodation and no hot water but great value for money.

2025-02-24 via Nuitee
A
Andrew young couple gb
1
Awful
Pros:

Awful

Cons:

Everything

2025-01-14 via Nuitee
R
Rickey review category business travellers us
4
I paid for the room for 1 night I Didn't feel comfortable in that room I DID NOT STAY overnight
Pros:

I like how my room was cleaned

Cons:

I always have situations with the Front Desk Staff personnel after making the reservation online
They Didn't have the room that I wanted where I had stayed before
It seems to be a language barrier with communication
The price is cheaper online but after the Booking Reservation code when I show the Front Desk they DON'T honor it or give you the original room

2024-10-22 via Nuitee
L
Luzie solo traveller de
7
Good
Pros:

The staff was really welcoming and explained me something about the city.

Cons:

The WiFi and the cleanliness could be better

2024-10-16 via Nuitee
L
Larry solo traveller us
10
Exceptional
Pros:

Central location. Shops and restaurants nearby. Courtyard with 24/7 front desk
Recommended

2024-10-11 via Nuitee
M
Mark solo traveller us
4
Staff was good no English spoken
Pros:

Staff

Cons:

Old ran down very noisy

2024-07-08 via Nuitee
B
Berradi with friends it
5
Passable
2024-05-15 via Nuitee