ibis Kochi City Centre - An Accor Brand

Hotels
•
ibis
7.5 (1446 reviews)
Padma Junction M G Road, Ernakulam , Cochin , in

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Cons:
Small rooms
Cleanliness issues
Overpriced food

Categories

Cleanliness
6.58
Several reviews noted issues with room cleanliness and maintenance.
Service
8.05
General sentiment is positive, especially regarding staff friendliness and assistance.
Location
9.09
The location is frequently praised as convenient and central.
Room Quality
6.54
Rooms are described as small and some issues with maintenance were noted.
Amenities
7.57
Amenities provided are acceptable but could be improved.
Value for Money
7.03
Mixed feelings about value for money; certain aspects were overpriced.
Food and Beverage
7.08
Reviews suggest improvement is needed in food quality and options.
Overall Experience
8.05
Despite some drawbacks, overall stay was enjoyable with return recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:26

Property Description

Central Location in the Heart of M.G Road
Located in the bustling commercial and shopping hub of Ernakulam, ibis Kochi City Centre - An Accor Brand offers a convenient stay with easy access to key attractions and facilities.

Modern Amenities and Services
Experience comfort and convenience with air-conditioned rooms, free Wi-Fi, a well-equipped fitness centre, and state-of-the-art meeting spaces. Enjoy the convenience of in-room tea/coffee facilities and 24-hour room service.

Delicious Dining Options
Indulge in a variety of international and regional delicacies at the on-site 24-hour multi-cuisine restaurant. Don't miss the long breakfast hours from 4 AM to noon, ensuring a satisfying start to your day.

Book your stay at ibis Kochi City Centre - An Accor Brand for a memorable and convenient experience in Kochi.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.5
Based on 1446 reviews
Cleanliness: 6.58
Service: 8.05
Location: 9.09
Room Quality: 6.54
Amenities: 7.57
Value for Money: 7.03
Food and Beverage: 7.08
Overall Experience: 8.05
A
Achsah • solo_traveller • ae
7
2026-06-06 • via Nuitee
L
Laxman • solo_traveller • in
7
2026-06-06 • via Nuitee
R
Rebecca • solo_traveller • de
7
Nice hotel but air quality could be improved
Pros:

Staff were really friendly and helpful. Breakfast was great. good location

Cons:

The window in the room couldn't be opened and the room smelled moldy.

2026-06-04 • via Nuitee
B
Biniya • family_with_children • ae
9
Happy and comfortable
Pros:

The hotel is well maintained and clean. I returned after about 6 years and was happy to notice that.

Cons:

Nothing specific … menu options and timeline for restaurant order delivery could be improved

2026-06-04 • via Nuitee
S
Sachi • family_with_children • in
6
2026-06-04 • via Nuitee
V
Vignesh • solo_traveller • nl
8
2026-06-03 • via Nuitee
V
Vignesh • solo_traveller • nl
7
2026-06-03 • via Nuitee
S
SUBHAM • solo_traveller • in
10
Pros:

Breakfast

Cons:

Room was very small

2026-06-03 • via Nuitee
C
Chong Hui • family_with_children • my
8
2026-06-02 • via Nuitee
J
JULIUS UTTOM • solo_traveller • in
10
Exceptional Hospitality --Memorable Family Vacation
Pros:

I am writing to express my heartfelt gratitude for the exceptional hospitality we experienced during our recent stay. Our family vacation, which included our beloved dog, Mia, was truly wonderful and will always be a memorable one for us.

I would like to extend my sincere thanks to the General Manager, Mr. Elgish, and the Executive Chef, Chef Arun. The entire team—from the restaurant staff and front desk to the housekeeping team—was incredibly helpful and attentive throughout our visit.

A special note of thanks goes to Chef Supreet, who kindly connected me with the team before our arrival. As I was a bit anxious about traveling with a pet, his support was deeply reassuring. I am also extremely grateful to Amreeta Ma'am, GM of ibis Mumbai Airport, for sharing a kind word of reference that helped make our arrangements seamless.

Last but certainly not least, I would like to thank Ranju Ma'am for her incredible legacy in the hospitality industry and her visionary leadership in taking Accor to the next level as CEO.

Thank you all once again for making our stay so special. We look forward to visiting you again soon.

Warm regards,

Chef.Julius

2026-06-02 • via Nuitee
L
Lucy • couple • gb
7
2026-06-01 • via Nuitee
A
Athul • couple • in
9
Pros:

Silence

Cons:

Rooms are small

2026-05-31 • via Nuitee
S
shijilh • solo_traveller • in
5
It served my purpose. This is the second time of my visit.
Pros:

Check-in was smooth and quick. Staff support was quick.

Cons:

I had to move out of the initial room that was designated, as their maintenance decided to paint a door or something at 10PM and the aircon was pulling in heavy paint smells into our rooms at that floor. I saw many people complain about it.

Such maintenance activities should be taken care of in the morning hours, not while your customers are most certainly back in their rooms.

2026-05-30 • via Nuitee
K
Kumar • solo_traveller • in
7
2026-05-29 • via Nuitee
A
Abdul • solo_traveller • in
1
Pros:

Breakfast

Cons:

Small room,tiney washroom
Wash room was not clean,requested for queen bed but provided 2 single bed

2026-05-29 • via Nuitee
B
briju • couple • in
10
2026-05-27 • via Nuitee
J
Jyothis • solo_traveller • in
9
2026-05-26 • via Nuitee
K
KRISHNAN • solo_traveller • in
8
Pros:

We had a wonderfull stay at Ibis and appreciated the services of the staff especially Nithin & Faraya who were very fteindly and helpfull. Eventhough the room and toilet is smaller but very clean & tidy.

2026-05-24 • via Nuitee
B
BIJU GOPALAN • solo_traveller • in
7
GOOD PLACE TO STAY
Pros:

BREAKFAST MENU IS OK,

Cons:

THE CONTINETAL INTEMS IN BREAKFAST IS BELOW AVERAGE

2026-05-22 • via Nuitee
S
Srilakshmikusuma • couple • in
9
Pros:

A decent hotel and easy accessible to metro and other places

2026-05-21 • via Nuitee