Hotel Genziana

Hotels
9.4 (78 reviews)
Str. Ciampinei 2 , Selva di Val Gardena , it

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location near restaurants and attractions
Friendly and attentive staff
Cons:
Issues with room cleanliness and humidity
Inconsistent service with room cleaning

Categories

Cleanliness
8.49
The room cleanliness received mixed feedback, with some reports of humidity issues and the state of the bathroom.
Service
9.96
The staff received consistent praise for their friendliness and attentiveness.
Location
10
Guests appreciated the excellent location, close to dining and recreational activities.
Room Quality
8.45
Some rooms were older and did not match the pictures online, but others were spacious and well-prepared.
Amenities
9.48
Amenities like the spa and pool were well-received, contributing to a positive guest experience.
Value for Money
9.44
Considering the amenities and overall experience, the value for money was deemed good by most guests.
Food and Beverage
9.49
Breakfast received high marks, although coffee was mentioned as a downside.
Overall Experience
9.87
Overall experience was highly rated, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 22:26

Property Description

Luxurious Accommodation
Experience the charm of the mountains at Hotel Genziana. Our 4-star property in Selva di Val Gardena offers beautifully decorated rooms with balconies and cozy amenities.

Relaxing Spa and Dining
Indulge in relaxation at our free spa centre with an indoor pool and Turkish bath. After a day of activities, savor local cuisine at our restaurant or unwind with a cocktail at the bar.

Adventure and Convenience
Conveniently located near the Ciampinoi slope, our hotel provides free guided ski tours and access to Val Gardena Active activities. With free parking and Wi-Fi, your stay with us will be both adventurous and comfortable.

Book your stay at Hotel Genziana now and make unforgettable memories in the heart of the Dolomites.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 78 reviews
Cleanliness: 8.49
Service: 9.96
Location: 10
Room Quality: 8.45
Amenities: 9.48
Value for Money: 9.44
Food and Beverage: 9.49
Overall Experience: 9.87
L
Liron • solo_traveller • il
10
Pros:

​Everything was great. I will definitely recommend this place to all of my friends. What a wonderful hotel! I'm so glad I chose this one for my vacation in the Dolomites

2026-08-10 • via Nuitee
A
Alison • couple • je
8
Great location to other towns.
Pros:

It was very conveniently located, breakfast was great, staff very friendly, very peaceful.

Cons:

I had to ask for a kettle, even though they had advertised there was one in the room, they sorted it quickly, but then never took the dirty cups away. If you are staying in the hotel you can obtain a free bus pass to use whilst staying. The hotel reception never told us thus, we found out the info from tourism office, when we asked at the hotel, they then issued, but had we not been to the tourism office we would not have known. Both only small things.

2026-08-04 • via Nuitee
G
Gaietà • extended_group • es
9
Hotel molt recomanable per descobrir els Dolomites.
Pros:

Hem gaudit d’una estada excel·lent. El menú del sopar era molt variat i de gran qualitat, i l’esmorzar també molt complet. El personal, especialment els cambrers, ha estat molt amable i atent en tot moment.

La ubicació és molt bona, a només uns 15 minuts d’Ortisei, i l’hotel ofereix targeta per busos, la millor opció per moure’ per la zona sense preocupar-se del cotxe. També disposa d’aparcament cobert.

Les habitacions són còmodes i ideals per descansar després d’un dia d’excursions. La zona de benestar és un altre dels punts forts, amb una piscina molt agradable, sauna seca i bany de vapor, perfectes per relaxar-se.

La Selva di Gardena és un poble molt ben situat, amb tots els serveis necessaris i una excel·lent base per accedir als telecabines i a rutes de senderisme o llogar bicicletes.

Cons:

sincerament, no hem trobat cap aspecte destacable a millorar. És un hotel totalment recomanable i hi tornaríem sense dubtar-ho.

2026-08-03 • via Nuitee
K
keren • solo_traveller • il
10
מלון מקסים
Pros:

מלון מקסים, אווירה מאוד ביתית, חדרים מרווחים, עיצוב וינטאג', הצוות מקסים, המיקום ממש נח והנוף נהדר.

Cons:

ארוחת הבוקר די בסיסית, אבל בסה"כ מלון מקסים ממש.

2026-07-21 • via Nuitee
S
stefano • solo_traveller • it
9
2026-07-20 • via Nuitee
A
Adam • solo_traveller • pl
10
Pros:

Pyszne śniadania , doskonała lokalizacja

2026-07-14 • via Nuitee
L
LI • couple • ca
10
My husband and I enjoyed stay in the hotel very much. I like to share with all my friends.
Pros:

Everthing is perfect.

2026-07-10 • via Nuitee
C
Cristina • family_with_children • it
9
2026-07-09 • via Nuitee
M
Maria • couple • it
9
Qualche giorno di fresco nella bella e verde Valgardena
Pros:

Posizione
Colazione e cena con ampia scelta

Cons:

Tradizione che reputo obsoleta di passare a preparare il letto per la notte e chiudere le finestre durante la cena

2026-07-06 • via Nuitee
A
Aline • extended_group • br
10
Marvelous
Pros:

The room, the swimming pool, the breakfast, all the staff!

Cons:

I loved the hotel at all!!

2026-07-05 • via Nuitee
F
Francesco • solo_traveller • it
10
Pros:

Ottimi servizi offerti ottima cucina

Cons:

Niente

2026-07-04 • via Nuitee
S
Simon • couple • gb
10
I love Selva and I would stay at the Genziana again no problem.
Pros:

All the staff were lovely and the hotel was very clean with good facilities.

Cons:

Nothing to say here

2026-04-01 • via Nuitee
M
miriam • family_with_children • ca
7
Pros:

Excellent location for skiers.
Breakfasts were very good, dinners were average.
Staff was wonderful.

Cons:

Bathroom needed renovation

2026-03-16 • via Nuitee
M
Michaela • couple • sk
10
2026-03-15 • via Nuitee
M
Michael • family_with_children • ch
7
Irreführende Fotos der Zimmer auf Homepage, 13 Fotos von neuen modernen Zimmern, 2 von alten Zimmer
Pros:

ausgezeichnetes Frühstück

Cons:

alte Zimmer - nicht wie auf den Bildern.
man fühlt sich verschaukelt, wenn auf der Homepage und bei Zimmer auswählen, nur neue Zimmerg gezeigt werden.
Am ende bekommt man ein uraltes Zimmer - frech!!

2026-03-04 • via Nuitee
A
Andres • extended_group • ch
8
Muy agradable estancia, mejorable
Pros:

El equipo humano, el emplazamiento, el garaje. La decoración

Cons:

Los seca-botas no son eficaces. El menú algo escaso si no te sirves del bufé. El mobiliario del baño da la impresión de ser vulgar y de una calidad mediocre inferior

2026-02-28 • via Nuitee
P
Peter • family_with_children • sk
9
2026-02-22 • via Nuitee
S
Sergey • couple • ru
10
2026-02-13 • via Nuitee
A
Annette • extended_group • dk
10
2026-01-28 • via Nuitee
D
Dirk • couple • de
9
2026-01-23 • via Nuitee