Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location near restaurants and attractions
Friendly and attentive staff
Cons:
Issues with room cleanliness and humidity
Inconsistent service with room cleaning

Categories

Cleanliness
8.49
The room cleanliness received mixed feedback, with some reports of humidity issues and the state of the bathroom.
Service
9.96
The staff received consistent praise for their friendliness and attentiveness.
Location
10
Guests appreciated the excellent location, close to dining and recreational activities.
Room Quality
8.45
Some rooms were older and did not match the pictures online, but others were spacious and well-prepared.
Amenities
9.48
Amenities like the spa and pool were well-received, contributing to a positive guest experience.
Value for Money
9.44
Considering the amenities and overall experience, the value for money was deemed good by most guests.
Food and Beverage
9.49
Breakfast received high marks, although coffee was mentioned as a downside.
Overall Experience
9.87
Overall experience was highly rated, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 22:26

Property Description

Luxurious Accommodation
Experience the charm of the mountains at Hotel Genziana. Our 4-star property in Selva di Val Gardena offers beautifully decorated rooms with balconies and cozy amenities.

Relaxing Spa and Dining
Indulge in relaxation at our free spa centre with an indoor pool and Turkish bath. After a day of activities, savor local cuisine at our restaurant or unwind with a cocktail at the bar.

Adventure and Convenience
Conveniently located near the Ciampinoi slope, our hotel provides free guided ski tours and access to Val Gardena Active activities. With free parking and Wi-Fi, your stay with us will be both adventurous and comfortable.

Book your stay at Hotel Genziana now and make unforgettable memories in the heart of the Dolomites.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 40 per person per night when using an available cot.
    Children up to and including 2 years old stay for € 40 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 67 reviews
Cleanliness: 8.49
Service: 9.96
Location: 10
Room Quality: 8.45
Amenities: 9.48
Value for Money: 9.44
Food and Beverage: 9.49
Overall Experience: 9.87
S
Simon • couple • gb
10
I love Selva and I would stay at the Genziana again no problem.
Pros:

All the staff were lovely and the hotel was very clean with good facilities.

Cons:

Nothing to say here

2026-04-01 • via Nuitee
M
miriam • family_with_children • ca
7
Pros:

Excellent location for skiers.
Breakfasts were very good, dinners were average.
Staff was wonderful.

Cons:

Bathroom needed renovation

2026-03-16 • via Nuitee
M
Michaela • couple • sk
10
2026-03-15 • via Nuitee
M
Michael • family_with_children • ch
7
Irreführende Fotos der Zimmer auf Homepage, 13 Fotos von neuen modernen Zimmern, 2 von alten Zimmer
Pros:

ausgezeichnetes Frühstück

Cons:

alte Zimmer - nicht wie auf den Bildern.
man fühlt sich verschaukelt, wenn auf der Homepage und bei Zimmer auswählen, nur neue Zimmerg gezeigt werden.
Am ende bekommt man ein uraltes Zimmer - frech!!

2026-03-04 • via Nuitee
A
Andres • extended_group • ch
8
Muy agradable estancia, mejorable
Pros:

El equipo humano, el emplazamiento, el garaje. La decoración

Cons:

Los seca-botas no son eficaces. El menú algo escaso si no te sirves del bufé. El mobiliario del baño da la impresión de ser vulgar y de una calidad mediocre inferior

2026-02-28 • via Nuitee
P
Peter • family_with_children • sk
9
2026-02-22 • via Nuitee
S
Sergey • couple • ru
10
2026-02-13 • via Nuitee
A
Annette • extended_group • dk
10
2026-01-28 • via Nuitee
D
Dirk • couple • de
9
2026-01-23 • via Nuitee
R
René • extended_group • cz
9
2025-12-15 • via Nuitee
E
elena • couple • it
10
2025-12-09 • via Nuitee
C
Cosimo • extended_group • it
8
2025-12-08 • via Nuitee
A
Andreea • couple • cz
6
Average, wouldn’t return
Pros:

Location in the village, participation on the area program for free bus passes

Cons:

We booked the superior double room - when we got there we were given an older looking room (if you scroll all the way to the last pictures, that’s it). The staff was amenable to change our room to the one that looks like the pictures on booking.com (with the point that we were lucky there was one free and that we should have specified, in the messages, which type of superior room we wanted). The bathroom is old & both the room and bathroom have subpar ventilation: in the morning we could see humidity on the windows and it got to the point that it was on the floor under the windows too - my luggage got wet and it was slippery; the bathroom door has water/humidity damage on the bottom. There was humidity from the spa area in the common rooms as well - there was that particular smell of swimming pool disinfectant as we were going to our room (which was 3 floors away from the spa).
Although we asked the front desk several times to remind the cleaning staff that if the “do not disturb” sign is on the door that they shouldn’t come in, they repeatedly entered the room to tidy up - i understand it’s their property and they can enter at any time but one day they even came twice - moved my pijama in one place the first time, then moved it again. The breakfast was average though it was a nice touch to choose your egg preparation. Coffee was disappointing, especially being in Italy.
The parking is inaccessible from the hotel itself though it’s very close and you get your own spot and remote control for the gate but it can be annoying.

2025-10-26 • via Nuitee
F
Fiorello • couple • it
10
2025-09-20 • via Nuitee
A
Angela • extended_group • us
9
Amazing stay
Pros:

Breaksfast wonderful, pool /spa amazing

Cons:

Maybe pillows

2025-09-19 • via Nuitee
B
Brigitte • couple • at
8
Pros:

Sehr leckeres und vielfältiges Frühstück!Alle Wünsche an die Küche wurden erfüllt!Sehr zuvorkommendes Personal

Cons:

Nichts

2025-09-18 • via Nuitee
G
Gianpietro • couple • it
10
2025-09-14 • via Nuitee
Z
Ziosi • couple • it
8
2025-09-13 • via Nuitee
Z
Zvi • couple • il
10
Pros:

מלון מקסים, חדר מאובזר, חדש ונקי.
צוות מאיר פנים ונעתר לכל בקשה.
מיקום מצויין בעיירה קרובה לאורטיזיי.
ליד המלון מסעדות, פיצריות, סופר וכד'

2025-09-10 • via Nuitee
G
Gabriella • couple • se
10
Enastående
Pros:

Varierad god mat och jättebra sevice. Kunnig och snäll personal.

2025-09-10 • via Nuitee