Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Spacious rooms
Good amenities
Cons:
Cleanliness issues
Limited parking
Variable food quality

Categories

Cleanliness
8.25
Some reviews mentioned cleanliness issues, such as moldy shower edges.
Service
9.75
Many reviews praised the friendly and attentive service provided by the staff.
Location
9.25
Multiple reviews complimented the location for its scenic views and proximity to Ortisei.
Room Quality
9.25
Rooms are described as spacious, comfortable, and well-appointed.
Amenities
8.75
Amenities include a nice spa and swimming pool, but limited parking space was noted.
Value for Money
9.25
Guests felt the price was reasonable for the quality of services received.
Food and Beverage
8.25
Food quality received mixed reviews; dinner was rated as okay, with some wanting more variety.
Overall Experience
9.25
Overall, guests reported a very positive experience and expressed intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:03

Property Description

Luxurious Wellness Facilities
Hotel Ansitz Jakoberhof, just 2 km from the center of St. Ulrich, boasts modern wellness amenities like an indoor swimming pool, hot tub, waterfall, and counter current. Guests can also unwind in the sauna and Turkish bath, ensuring a relaxing stay.

Entertainment Options
For those seeking entertainment, the hotel offers an amusement arcade and billiards room. Whether you're looking to have a fun-filled evening or a leisurely day indoors, there's something for everyone at Hotel Ansitz Jakoberhof.

Comfortable Rooms with Private Balconies
Each room at the hotel features satellite TV, Wi-Fi access, and a private balcony. Enjoy the picturesque views while relaxing in your own space, adding an extra touch of comfort to your stay.

Book your stay at Hotel Ansitz Jakoberhof now for a perfect blend of relaxation and entertainment!

Important information:

When traveling with pets, please note that an extra charge applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 30 per person per night when using an available cot.
    Children from 2 years old to 11 years old stay for € 60 per person per night when using an available extra bed.
    People 12 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 58 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
M
MARCO VITTORIO • couple • it
9
2026-03-02 • via Nuitee
J
Julia • family_with_children • us
10
2026-01-19 • via Nuitee
T
Torsten • extended_group • hu
9
Südtirol hat einen extren Preisprung mitgemacht. Die Preise entsprechen nicht der Leistung. Das betrifft nicht nur diese
Pros:

Tolles Essen, freundliche Kellner und Reinigungspersonal. Bus hält vor der Tür.

Cons:

Dampfsauna funktioniert nicht gut.

2026-01-18 • via Nuitee
S
Simone • couple • sm
7
2026-01-15 • via Nuitee
N
Nicoleta • couple • it
5
Pros:

Il cappuccino fatto da loro e non dà una macchina automatica, centrifuga di frutta espressa ma la macchina da cambiare in quanto molto rumorosa, vista panoramica.

Cons:

Si dichiarano hotel 4 stelle e chiedono almeno 300€ a notte ma : la reception non è coperta H24 e ogni volta devi aspettare che qualcuno si affacci alla reception se hai bisogno di qualcosa; le ciabatte non gli trovi in camera e se non gli chiedi espressamente, loro non ti chiedono se hai bisogno; collazione minimal con affettati , yogurt, un po' di semi, cornetti surgelati altrimenti una torta di mele fatta forse da loro, frutta fresca. Perché non trovare torta saraceno, strudel, dolci tipici tirolesi e non cornetti piccoli surgelati...il personale alla colazione è gentile e cortese ma non sono formati nel salutare la gente quando arrivano al ristorante ma solo quando arrivano al tavolo, cose basilari...la reception deludente nonostante siano i titolari, gentilezza fredda, molto da imparare sull'accoglienza dell cliente e non gli interessa capire come hai soggiornato, se hai feedback da dare per capire dove migliorare... inoltre se si ha una richiesta al personale, non si dice a voce alta di fronte ai ospiti ma si prende il personale in disparte e si chiede in modo privato... ovviamente qui è anche questione di educazione oltre che professionalità. Premetto che sostegno a pieno che ogni albergatore è libero di chiedere la tariffa che richiede giusta ma allo stesso tempo deve essere anche all'altezza di quanto chiede...con gente che non se ne intendo servizio, sicuramente può andare il loro atteggiamento, ma chi se ne intende lascia molto a desiderare...

2025-12-27 • via Nuitee
J
Jelena • couple • rs
10
Cons:

Internet was not working

2025-12-25 • via Nuitee
M
Maximilian • couple • de
10
Pros:

Top Preis Leistung!
Sehr sauber!
Vielen Dank

Cons:

WLAN könnte man verbessern

2025-12-22 • via Nuitee
L
Looking_for_charme • Couples • Bergen, Hordaland, Western Norway
10
Our fifth visit
Pros:

Sorry for writing this review 11 months after our visit! Last Christmas week (2024), we spent our fifth Christmas at this lovely hotel. And in just one month we will be there again for the six time! The location is in the sunny part of Ortisei which is important at Christmas time. The dinners are very good, the rooms spacious and nice and Markus and Andrea are always the best hosts!

2025-11-16 • via Tripadvisor
T
Tommaso • couple • it
9
Struttura molto confortevole e graziosa ubicata nelle vicinanze di Ortisei
Pros:

Struttura molto confortevole e graziosa, ubicata nelle vicinanze di Ortisei e caratterizzata da una splendida vista sulle catene montuose circostanti. Camera spaziosa, colazione abbondante e varia, personale gentilissimo e disponibile, comodo garage sotterraneo a disposizione degli ospiti

Cons:

Ortisei è raggiungibile tramite un autobus che termina il servizio piuttosto presto, la sera; a piedi non è proprio comodissimo affrontare il tragitto

2025-11-10 • via Nuitee
I
Itzhak • extended_group • il
9
2025-11-08 • via Nuitee
T
Titova • solo_traveller • tr
9
Nice old hotel
Pros:

It’s an old but tidy hotel. Great view. Heated pool. There is a bus stop right outside.

Cons:

If you don’t have a car, might be a little tricky to get food in the area.
Their dinner was ok, but not fantastic. Same goes for breakfast.

2025-11-04 • via Nuitee
E
Eric • couple • fr
9
superb stay in a charming establishment and nice location
Pros:

Excellent location with a superb mountain view from the room
good restaurant and breakfast
nice spa/pool with a charming decoration
nice welcome and relation

Cons:

your table location at the restaurant is fixed for the whole stay

2025-10-28 • via Nuitee
N
nebal • family_with_children • sa
6
Pros:

نظيف المكان والفطور كان مختلف عن المعتاد

Cons:

لا يوجد احد يساعدنا في حمل الحقائب ولا يوجد ماء في الغرف

2025-10-21 • via Nuitee
N
NILI • couple • il
9
Pros:

הצוות ארוחת הערב נהדרת.כל ערב תפריט לבחירה אחר

2025-10-16 • via Nuitee
Z
zhe • extended_group • cn
5
2025-10-16 • via Nuitee
S
Stephan • couple • ch
10
Pros:

Tolle Lage, sehr freundliches Personal, interessante Weindegustation, sehr gutes Abendessen, sehr gemütliche Zimmer, Garage

Cons:

Das Frühstück war eher bescheiden, ich hätte wenigstens noch Tomaten und Gurken erwartet.
Ganz schlimm war eine Smoothie-Maschine die einen unsäglichen Lärm erzeugt. Die sollte man unbedingt in einem separaten Raum aufstellen!

2025-10-16 • via Nuitee
F
Federica • couple • it
8
2025-10-16 • via Nuitee
D
dr_odd • Couples • Reston, Fairfax County, Virginia
10
Excellent facility, family owned and operated, with nice personal touches and comfy rooms
Pros:

A fantastic experience, this family run hotel definitely is worthy of its 4* rating. Located a little out of town, but with free bus pass for service to Ortisei’s center, the brother and sister owners are so nice and deliver wonderful service. The small, but useful spa in the basement has steam, sauna and a pool that provides excellent therapy after a long day of hiking. The breakfast buffet is sumptous and the evening meal varied between buffet style and 5-7 courses with choices - a bargain at €40 per person. If you do stay here, try to arrange a wine tasting with the brother/owner. There’s a lovely wine cellar tasting area and he has an extensive collection of local wines not seen outside the region. The rooms are large and comfortable with balcony views of the mountains.

2025-10-11 • via Tripadvisor
V
Váczi • couple • hu
10
2025-10-09 • via Nuitee
N
nissim • couple • il
9
2025-10-05 • via Nuitee