HIZ HOTEL Kyoto-Nijo Castle

Hotels
8.4 (1253 reviews)
243 Daionjicho Nakagyo Ward , Kyoto , jp

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Concierge service
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Attentive staff
Good location
Good value for money
Cons:
Cleanliness issues noted
Some amenities could be improved

Categories

Cleanliness
7.55
Some complaints about the cleanliness, particularly regarding a dirty floor upon arrival.
Service
9.05
Many reviews praised the attentive and friendly service from staff.
Location
8.55
General mentions of a nice neighborhood and good overall location.
Room Quality
8.55
Rooms were spacious, with a good mix of modern design and traditional elements.
Amenities
8.05
Amenities were generally well-received, though some suggestions for improvement were noted.
Value for Money
8.55
Several reviews mentioned good value for the price paid.
Food and Beverage
8.45
Not specifically mentioned, assigned the target overall rating.
Overall Experience
8.45
Overall satisfaction with the stay, with multiple positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:38

Property Description

Central Location
Located in the heart of Kyoto's Nakagyo Ward, HIZ HOTEL Kyoto-Nijo Castle is a stone's throw away from iconic landmarks like Nijo Castle and Kyoto International Manga Museum.

Modern Amenities
Experience comfort and convenience with our well-equipped rooms featuring air conditioning, flat-screen TVs, and free WiFi. The hotel also offers a concierge service to cater to all your needs during your stay.

Nearby Attractions
Explore the city effortlessly with Gion Shijo Station and Kyoto Imperial Palace just a short distance away. Immerse yourself in the rich cultural heritage of Kyoto while enjoying a comfortable stay at HIZ HOTEL Kyoto-Nijo Castle.

Book now to indulge in a memorable stay at HIZ HOTEL Kyoto-Nijo Castle!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1253 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 8.55
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 8.45
Overall Experience: 8.45
B
Bernice family_with_children au
9
非常好,在兩個地鐵站中間,附近沒什麼商家很安靜,有間小超市可以買點早餐麵包牛奶之類。附近有停車場過夜1100日元
Pros:

房間很大,空調運作正常,外面下雪室內還是非常溫暖。四個人住很寬敞,行李箱都能打開,還有塌塌米能讓孩子睡

Cons:

角落的灰塵棉絮有點多,浴巾上有明顯污漬沒洗乾淨。

2026-02-11 via Nuitee
M
Marian couple au
10
2026-02-11 via Nuitee
M
Mei Hui couple tw
8
Pros:

地點

Cons:

廚具舊要更新

2026-02-10 via Nuitee
S
Silvina Adriana family_with_children ar
10
Excelente
Pros:

Excelente todo recomendable buena comunicacion, resolvieron todos los pedidos y muy comodo

Cons:

nada

2026-02-09 via Nuitee
L
Leonardo couple it
10
Pros:

La posizione, l'appartamento grande e il servizio di deposito per le valigie. Perfetto il rapporto con la reception.

2026-02-08 via Nuitee
J
JIANCHENG family_with_children cn
8
Pros:

每次到京都旅行我都會選擇HIZ Hotel ,因為性價比太高了。而且員工服務態度很好👍。

2026-01-28 via Nuitee
A
Angela Grace couple ph
10
Perfect. I love it and will book again on our next trip to kyoto.
Pros:

Everything. Location, neighborhood, unit itself is clean. The heater in the bathroom and tub are perfect. Even has couch.

Cons:

On our last day the room upstairs was noisy all night until the day after. The property manager addressed it during the night but we woke up early in the morning with the same noise and it was not addressed anymore despite my reports and follow ups.

2026-01-28 via Nuitee
K
KATO couple jp
7
2026-01-22 via Nuitee
C
Chelsia family_with_children sg
8
Functional
Pros:

Big space, amenities like washing powder for clothes etc

Cons:

Not very well cleaned - futon in cupboard looks used and not clean. Not enough cups and plates. Toilet door was spoilt and almost came down on me while I was bathing.

2026-01-22 via Nuitee
P
Paweł couple pl
8
2026-01-19 via Nuitee
A
Ana extended_group rs
10
2026-01-19 via Nuitee
R
rina family_with_children jp
8
2026-01-19 via Nuitee
H
Himanshu extended_group in
8
2026-01-19 via Nuitee
M
Miyoko family_with_children jp
9
楽しかった
Pros:

便利が良かったです

Cons:

店員さんとの連絡がとりにくく
チェックインする時にこちらから
先に話しておけば良かったのかなって

2026-01-19 via Nuitee
J
Justin extended_group de
7
2026-01-19 via Nuitee
L
LI extended_group cn
8
2026-01-19 via Nuitee
family_with_children cn
10
2026-01-19 via Nuitee
A
Alba extended_group es
8
Pros:

estaba todo bien

Cons:

Olia a humedad y no se podia abrir la ventana

2026-01-19 via Nuitee
M
Montse family_with_children es
9
Buena ubicación y completo
Pros:

La ubicación, el apartamento es muy completo, toallas, lavadora, jabones, microondas, cocina…. Buena climatización

Cons:

Nada a decir

2026-01-19 via Nuitee
H
Hsiu-Ling family_with_children tw
8
舒適 簡約環境安靜
Pros:

小孩喜歡和室椅,床很好睡,提供滿滿的洗衣粉,小和室空間小孩很喜歡,平底鍋感覺是新的沒什麼刮痕,湯鍋就完全無使用,鍋底整個密密麻麻的刮痕
附近有一間超市可以購物,不遠很棒

Cons:

廁所門無法完全關閉,卡住一個縫隙,桌腳鬆動感覺隨時會斷掉,地毯許多小垃圾,床被有血漬,洗衣機震動聲超大,晚上洗衣很怕吵到別人。
離車站稍微遠,大約需要十分鐘路程,但還可接受

2026-01-18 via Nuitee