Garden Hotel Matsumoto

Hotels
7.2 (87 reviews)
Muraimachikita 1-15-46 , Matsumoto , jp

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Fire extinguishers
Smoke alarms
Key access
Television in common areas
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Free amenities
Cons:
Cleanliness issues
Old facilities
Expensive for quality

Categories

Cleanliness
5.3
Several mentions of cleanliness issues; overall reviews indicate it was not up to standard.
Service
8.8
Many positive remarks about the staff being friendly and helpful.
Location
7.8
Close to amenities but had some complaints about accessibility.
Room Quality
6.3
Some positive comments on room space; concerns about old condition.
Amenities
7.8
Positive remarks about available amenities, though some were lacking.
Value for Money
6.8
Mixed feelings; some found it too expensive for the quality.
Food and Beverage
7.3
Breakfast received positive feedback, but some conveniences were lacking.
Overall Experience
7.5
General sentiment reflects a moderate satisfaction, with notable pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:31

Property Description

Mountain Views and Modern Comforts
Experience a stay like no other at Garden Hotel Matsumoto, where you can enjoy air-conditioned rooms with private bathrooms and free WiFi. Some units even offer breathtaking mountain views, ensuring a serene and picturesque backdrop to your getaway.

Convenient Amenities
Unwind in our well-equipped rooms featuring a desk, kettle, flat-screen TV, and a hairdryer for your convenience. Whether you're here for business or leisure, we have everything you need to make your stay comfortable and hassle-free.

Explore Nearby Attractions
Located just a short distance from Matsumoto Station and The Japan Ukiyo-e Museum, Garden Hotel Matsumoto provides easy access to must-see destinations like Matsumoto Castle and Suwa-Lake. With Kamisuwa Station and Matsumoto Airport nearby, your travels are sure to be convenient and stress-free.

Book your stay at Garden Hotel Matsumoto now for a memorable and relaxing experience.

Important information:

Guests are advised to contact the property before their stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

7.2
Based on 87 reviews
Cleanliness: 5.3
Service: 8.8
Location: 7.8
Room Quality: 6.3
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 7.3
Overall Experience: 7.5
R
RIEKO • couple • jp
7
2026-01-26 • via Nuitee
K
Kátia • family_with_children • jp
7
Ótimo para passagem rápida e descanso!
Pros:

Recepção.

Cons:

Nada a declarar.

2026-01-26 • via Nuitee
M
Mohamed Mathar Sahib • family_with_children • jp
8
Cheap and simple
Pros:

Simple, old but well maintained

Cons:

Simple business type of room. But for kids I may need extra small bed

2026-01-26 • via Nuitee
Y
YUKA • couple • jp
6
2026-01-24 • via Nuitee
Y
Yota • solo_traveller • jp
5
ないよりマシ
Pros:

よく寝れた

Cons:

設備の割に宿泊費は高く感じた

2026-01-20 • via Nuitee
Y
Yukio • solo_traveller • jp
3
普通
Pros:

出張先から近く､商業店舗もあり､よかった。

Cons:

下の階の人が，夜11時過ぎまで騒いでおり、寝付けなかったので、カウンターにクレームを出した。

2026-01-20 • via Nuitee
N
Nelson • extended_group • jp
7
Good
Pros:

Ameneties

Cons:

Matress stain

2026-01-20 • via Nuitee
K
Kaneko • solo_traveller • jp
10
2026-01-19 • via Nuitee
N
nobuhIko • couple • jp
7
Pros:

リーズナブルん

2026-01-19 • via Nuitee
M
masamichi • couple • jp
7
Pros:

ロケーションがよかった

Cons:

大浴場があれば

2026-01-19 • via Nuitee
T
tetsuya • extended_group • jp
7
問題ない
Pros:

部屋が広い

Cons:

特に無し

2026-01-19 • via Nuitee
F
Futoshi • solo_traveller • jp
7
2026-01-18 • via Nuitee
E
Emilie • couple • fr
7
2026-01-16 • via Nuitee
H
Hitoshi • solo_traveller • jp
4
不快。
Pros:

①場所が非常にわかりづらい。夜食を食べに車で出たものの、ホテルへ帰る道がわからなくなってしまい往生。②部屋が煙草臭いのには参った。エレベーターを降りた時点で廊下が臭い。③入り口ドア鍵が破損。④寝巻が小さい。⑤枕が硬くて最悪。⑥朝食がカレー一択。わかっていれば頼まなかったのに。これで1100円はないです。

2026-01-15 • via Nuitee
M
Masayuki • solo_traveller • jp
10
2026-01-15 • via Nuitee
勇太 • solo_traveller • jp
6
2026-01-14 • via Nuitee
J
JIANING • extended_group • jp
7
2026-01-08 • via Nuitee
H
Haruhisa • couple • jp
10
よく行く場所なので、また利用したい。
Pros:

値段もお値打ちでアメニティや飲み物の
サービスも有り大変良かったです。
またお世話になると思います。

Cons:

無し。

2026-01-04 • via Nuitee
T
Tomoya • solo_traveller • jp
6
2025-12-31 • via Nuitee
N
Nakashima • couple • jp
7
2025-12-24 • via Nuitee