Garden Hotel Matsumoto

Hotels
7.2 (135 reviews)
Muraimachikita 1-15-46 , Matsumoto , JP
+81 263-58-8800

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
Private parking
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Free amenities
Cons:
Cleanliness issues
Old facilities
Expensive for quality

Categories

Cleanliness
5.3
Several mentions of cleanliness issues; overall reviews indicate it was not up to standard.
Service
8.8
Many positive remarks about the staff being friendly and helpful.
Location
7.8
Close to amenities but had some complaints about accessibility.
Room Quality
6.3
Some positive comments on room space; concerns about old condition.
Amenities
7.8
Positive remarks about available amenities, though some were lacking.
Value for Money
6.8
Mixed feelings; some found it too expensive for the quality.
Food and Beverage
7.3
Breakfast received positive feedback, but some conveniences were lacking.
Overall Experience
7.5
General sentiment reflects a moderate satisfaction, with notable pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:31

Property Description

Mountain Views and Modern Comforts
Experience a stay like no other at Garden Hotel Matsumoto, where you can enjoy air-conditioned rooms with private bathrooms and free WiFi. Some units even offer breathtaking mountain views, ensuring a serene and picturesque backdrop to your getaway.

Convenient Amenities
Unwind in our well-equipped rooms featuring a desk, kettle, flat-screen TV, and a hairdryer for your convenience. Whether you're here for business or leisure, we have everything you need to make your stay comfortable and hassle-free.

Explore Nearby Attractions
Located just a short distance from Matsumoto Station and The Japan Ukiyo-e Museum, Garden Hotel Matsumoto provides easy access to must-see destinations like Matsumoto Castle and Suwa-Lake. With Kamisuwa Station and Matsumoto Airport nearby, your travels are sure to be convenient and stress-free.

Book your stay at Garden Hotel Matsumoto now for a memorable and relaxing experience.

Important information:

Guests are advised to contact the property before their stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.2
Based on 135 reviews
Cleanliness: 5.3
Service: 8.8
Location: 7.8
Room Quality: 6.3
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 7.3
Overall Experience: 7.5
S
Simon • couple • ca
10
Pros:

Personnel très accueillant et chaleureux

Cons:

Oreiller non confortable, chambre sale sur les murs

2026-10-24 • via Nuitee
T
TAKAO • couple • jp
8
2026-10-22 • via Nuitee
J
Janice • extended_group • my
6
stayable but due to peak holiday season, we have paid super premium
Pros:

everything got, including free face mask (bonus)

Cons:

old, small bathroom

2026-10-19 • via Nuitee
M
Masami • couple • jp
7
2026-10-18 • via Nuitee
H
Hiroyuki • solo_traveller • jp
6
2026-10-18 • via Nuitee
橋本 • solo_traveller • jp
6
安心して泊まれました。
Pros:

清潔感はあります。オートロックとスイッチの分かりにくさ以外に施設に関して文句の付けようがありません。ふつうのビジネスホテルとしては他の方にもお勧め出来ます。無料駐車場は充分に確保されているので問題ありません。チェックインして風呂に入って寝る。それ以上を求める方は観光ホテルへ行けば良いと思います。

Cons:

このビジネスホテルは概ね良いホテルです。ただし、朝食はいただけません。大手のビジネスホテルはアレよりもお買い得感満載の朝食で宿泊費込みです。
あれで税込み1100円なら、パンかカレーどちらかに選ばせるか絞る方が良い。
以下、個人的な感想です。
現状ではパンに軍配が上がります。スープの種類がふえると、次に来たときは、の判断材料になります。
カレーのご飯、新米のせいかやや水分量多めに感じました。古米ブレンドでも良いんですよ。カレーは飲み物ですから。

2026-10-14 • via Nuitee
H
HIRONORI • couple • jp
5
2026-10-13 • via Nuitee
M
Michail Bougadakis • solo_traveller • gr
4
Not a good experience
Pros:

Spacious parking lot for our rental car.

Cons:

For the price we paid, we had higher expectations comparing to other facilities on the same range we booked in Matsumoto/Japan. Quite outdated building, the staff was not really helpful and the location is 25min from city center.

2026-10-13 • via Nuitee
Y
yasuhiro • couple • jp
5
高い。まあ祝日だから仕方ないのかもし」ない。
Pros:

接客は良かった。

Cons:

部屋が少し臭かった。
台車が古い。

2026-10-13 • via Nuitee
Y
Yuji • solo_traveller • jp
7
2026-10-12 • via Nuitee
Y
YAMANE • solo_traveller • jp
8
2026-10-11 • via Nuitee
燃え • solo_traveller • jp
8
Pros:

喫煙室がある
館内は静か
設備の古さは目立つが、清潔に保たれているので問題なし

Cons:

朝食のパンはもっと食べたい（笑）

2026-09-18 • via Nuitee
岡田 • couple • jp
10
とても寛げました。
Pros:

スタッフの方の対応が親切丁寧で良かった。
お部屋も清潔なので気持ち良く過ごせました。

Cons:

無し

2026-09-14 • via Nuitee
Y
yukari • couple • jp
3
【安いから仕方ないかな】です
Pros:

松本市内から少し離れていて立地が良かったです。

Cons:

カーテンはボロボロ、お風呂のお湯を止めてもポタポタと…空気清浄機も機能がイマイチでした。

2026-09-13 • via Nuitee
M
Mahmoud • solo_traveller • jp
5
Cons:

It smells very strongly of Tobacco

2026-09-10 • via Nuitee
H
HUAJIAN • couple • jp
7
2026-09-09 • via Nuitee
S
SHUNJI • solo_traveller • jp
10
Pros:

近くで食事する所がある

2026-09-09 • via Nuitee
D
daisuke • family_with_children • jp
7
2026-09-06 • via Nuitee
S
SASAMOTO • family_with_children • jp
7
2026-09-06 • via Nuitee
S
Sara • solo_traveller • it
4
Pros:

Lo staff è stato molto gentile e disponibile. Accanto ci sono molti ristoranti raggiungibili a piedi.

Cons:

Purtroppo però la tritura era lontana dalla stazione e non offrono servizio trasfer così come al mattino non mi è stato possibile trovare un taxi. La mia stanza nonostante fosse per non fumatori puzzava di fumo.

2026-09-04 • via Nuitee