Santiago Hotel - Vacation STAY 74090v

Hotels
6.1 (2 reviews)
2-9 Nakamachi, Naka-ku Santiago Hotel , Hiroshima , jp

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Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
The receptionist was lovely and professional throughout the process
Cons:
Limited parking
Expensive breakfast
No spa services
I booked the room through booking.com as it stated free parking in their description. THIS IS ABSOLUTELY FALSE!!! They informed at reception that they have no parking and want you to use an affiliated parking lot at 1500 ¥ night! I would never have booked this hotel knowing this and they refused to compensate or pay for the parking even when provided with the proof of their own description of facilities. I asked to have the reservation cancelled free of charge but this proved to be as equally complicated and sounding like it wasn't a guarantee I would get a full refund so ended up staying.

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-25 09:12

Property Description

Convenient Location in the Heart of Hiroshima

Modern Amenities for a Comfortable Stay

Explore Famous Attractions Nearby

Experience the best of Hiroshima at Santiago Hotel - Vacation STAY 74090v. Enjoy the convenience of free WiFi and parking, along with air-conditioned rooms for a relaxing stay. Each room features a desk, private bathroom with complimentary toiletries, and a fridge for your convenience.

Immerse yourself in the city's rich culture with attractions like Hiroshima Peace Memorial Park and Atomic Bomb Dome just a stone's throw away. Whether you're here for leisure or business, Santiago Hotel offers the perfect blend of comfort and accessibility. Book now for an unforgettable stay in Hiroshima.

Important information:

If you would like a qualified invoice,please contact the property directly.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.1
Based on 2 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
J
James • solo_traveller • ca
8
2025-12-18 • via Nuitee
V
Vicky • solo traveller • ca
2
False Description
Pros:

The receptionist was lovely and professional throughout the process. Close to the historical attractions

Cons:

I booked the room through booking.com as it stated free parking in their description. THIS IS ABSOLUTELY FALSE!!! They informed at reception that they have no parking and want you to use an affiliated parking lot at 1500 ¥ night! I would never have booked this hotel knowing this and they refused to compensate or pay for the parking even when provided with the proof of their own description of facilities. I asked to have the reservation cancelled free of charge but this proved to be as equally complicated and sounding like it wasn't a guarantee I would get a full refund so ended up staying.

2025-05-05 • via Nuitee