Auberge Mermaid

Hotels
8.3 (154 reviews)
Oishi 1527-1 , Fujikawaguchiko , jp

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Free

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Delicious food
Friendly staff
Beautiful location
Cons:
Room size
Dated decor

Categories

Cleanliness
7.88
Rooms reported as clean, but some concerns about bed comfort.
Service
8.85
Staff described as friendly and helpful throughout the reviews.
Location
8.89
Great location with scenic views, close to attractions.
Room Quality
7.34
Some rooms considered dated and small, impacting overall comfort.
Amenities
8.37
Private hot springs and good facilities mentioned positively.
Value for Money
8.33
Travelers felt satisfied with their overall experience relative to the price.
Food and Beverage
8.88
Highly praised for the quality of both breakfast and dinner.
Overall Experience
7.85
Overall satisfaction was positive despite some room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:14

Property Description

Tranquil Retreat in Fujikawaguchiko

Charming Garden and Relaxing Terrace

Escape to Auberge Mermaid, a serene 2-star hotel nestled in Fujikawaguchiko. Unwind in air-conditioned rooms with modern amenities, free WiFi, and picturesque city views. Explore the beautiful garden, shared lounge, and inviting terrace.

Ideal Location for Outdoor Enthusiasts

Conveniently located near Lake Kawaguchi and Fuji-Q Highland, our hotel offers easy access to skiing, cycling, and hiking opportunities. Rent a bike and discover the scenic surroundings.

Nearby Attractions and Comfortable Stay

Discover iconic landmarks like Mount Fuji and Kawaguchi Asama Shrine, just a short distance away. After a day of exploration, return to Auberge Mermaid for a cozy retreat. Book now for a memorable stay in Fujikawaguchiko.

Important information:

Guests must check in by 18:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 154 reviews
Cleanliness: 7.88
Service: 8.85
Location: 8.89
Room Quality: 7.34
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 7.85
好志 • solo_traveller • jp
10
2026-05-09 • via Nuitee
R
Roberto Kiko • solo_traveller • jp
10
2026-05-08 • via Nuitee
向後 • couple • jp
8
2026-05-06 • via Nuitee
S
Sui-ling • couple • us
8
2026-05-04 • via Nuitee
W
Wataru • solo_traveller • jp
10
最高なロケーション
Pros:

最高の料理最高のロケーション凄く満足しました

2026-05-03 • via Nuitee
M
Miyazaki • solo_traveller • jp
7
Pros:

ゆっくりできた

Cons:

部屋の匂いが気になった

2026-04-30 • via Nuitee
由香里 • couple • jp
8
次回はお風呂付のお部屋で是非また宿泊したいです♪
Pros:

スタッフの方々のホスピタリティ、朝晩のお食事、お食事の際の富士山の眺め、大変素晴らしかったです。

Cons:

部屋の洗面所がユニットで狭い、廊下や隣室の音が響く、貸切風呂の時間帯が夕食後の時間しか選べない点。

2026-04-29 • via Nuitee
M
Masayuki • couple • jp
10
最高でした。ありがとう。
Pros:

マウンテンビューの部屋は絶景でした。あいにくの曇天でしたが、ちょうど朝靄の上に浮かぶ富士山が美しく、最高でした。朝食しかいただきませんでしたが、エッグベネディクト、おいしかったです。

2026-04-29 • via Nuitee
W
Warren • couple • au
10
A great little stop with fantastic views and meals
Pros:

Great location, good price, friendly polite staff. Best meals on our trip to date.

Cons:

Nothing.

2026-04-24 • via Nuitee
J
Jacqueline • family_with_children • gb
9
We were well looked after
Pros:

We had our own private Japanese bath - wonderful after hiking!

The hotel offered meals but had a lounge for enjoying your own food - so wonderfully flexible

2026-04-21 • via Nuitee
姿吟 • couple • tw
8
2026-04-19 • via Nuitee
H
Helen • solo_traveller • us
4
Just OK
Pros:

In a place with a lot of VERY expensive properties, this one is reasonable. The Japanese style room we stayed in was nice, and it had an attached private onsen.

Cons:

When we were checking in, the attendant (through a translation app) informed us there was no hot water, and no chance of it being fixed during our stay. She told us we could bathe in the public onsen, except from 7-midnight when it is already booked. (?) No solutions were offered, and no compensation, so we started looking for a different place to stay. That's when she switched us to another room that DID have hot water. The room was lovely (except for a shard of glass on the tatami floor that my husband stepped on) but the customer service here left something to be desired.

2026-04-18 • via Nuitee
T
Thelma • family_with_children • fr
9
2026-04-18 • via Nuitee
F
FILIPPO • couple • it
9
piacevole hotel con vista su Fuji san
Pros:

colazione abbondante e ottima

Cons:

struttura un po vecchia

2026-04-18 • via Nuitee
J
José Luis • couple • mx
10
A very pleasant and relaxing stay overall
Pros:

I really enjoyed my stay. The place is very comfortable, clean, and peaceful. The atmosphere is relaxing and it feels like a perfect getaway. The staff was friendly and everything was well taken care of.

Cons:

The location is a bit far if you are traveling by public transportation, which can make it slightly inconvenient. Also, it would be great if the checkout time could be extended a little.

2026-04-13 • via Nuitee
C
Cityhunter_HK • solo_traveller • hk
8
2026-04-12 • via Nuitee
O
Oliver • solo_traveller • au
5
2026-04-07 • via Nuitee
S
Sascha • extended_group • jp
9
Pros:

The staff were the kindest I’ve encountered in a while.

Cons:

It was a little hard to move around from the place.

2026-04-07 • via Nuitee
A
Aman • extended_group • in
10
Pros:

Perfect location with excellent facilities and staff. Very close to the oishi park entrance where I went early morning to click beautiful Mount Fuji views with perfect visibility

2026-04-07 • via Nuitee
C
cara • couple • gb
8
Clean and would have been a great view of Fuji if the weather has been good!
Pros:

Clean and nice interiors. Fancy french inspired food. I liked that there was a non alcoholic wine pairing. The onsen was nice.

Cons:

We had a twin room. The bathroom is a little tight but manageable. We arrived before check in because that was when our bus was. We had planned to leave our bags and come back at check in - the staff let us leave our bags but I did feel a little rushed out. She told me a few times that check in was later when I was just waiting for my boyfriend to use the bathroom.

2026-04-07 • via Nuitee