Auberge Mermaid

Hotels
8.3 (114 reviews)
Oishi 1527-1 , Fujikawaguchiko , jp

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Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Concierge service
Kid meals
See all facilities

Review Highlights

Pros:
Delicious food
Friendly staff
Beautiful location
Cons:
Room size
Dated decor

Categories

Cleanliness
7.88
Rooms reported as clean, but some concerns about bed comfort.
Service
8.85
Staff described as friendly and helpful throughout the reviews.
Location
8.89
Great location with scenic views, close to attractions.
Room Quality
7.34
Some rooms considered dated and small, impacting overall comfort.
Amenities
8.37
Private hot springs and good facilities mentioned positively.
Value for Money
8.33
Travelers felt satisfied with their overall experience relative to the price.
Food and Beverage
8.88
Highly praised for the quality of both breakfast and dinner.
Overall Experience
7.85
Overall satisfaction was positive despite some room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:14

Property Description

Tranquil Retreat in Fujikawaguchiko

Charming Garden and Relaxing Terrace

Escape to Auberge Mermaid, a serene 2-star hotel nestled in Fujikawaguchiko. Unwind in air-conditioned rooms with modern amenities, free WiFi, and picturesque city views. Explore the beautiful garden, shared lounge, and inviting terrace.

Ideal Location for Outdoor Enthusiasts

Conveniently located near Lake Kawaguchi and Fuji-Q Highland, our hotel offers easy access to skiing, cycling, and hiking opportunities. Rent a bike and discover the scenic surroundings.

Nearby Attractions and Comfortable Stay

Discover iconic landmarks like Mount Fuji and Kawaguchi Asama Shrine, just a short distance away. After a day of exploration, return to Auberge Mermaid for a cozy retreat. Book now for a memorable stay in Fujikawaguchiko.

Important information:

Guests must check in by 18:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 114 reviews
Cleanliness: 7.88
Service: 8.85
Location: 8.89
Room Quality: 7.34
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 7.85
D
Danielle • solo_traveller • au
9
Amazing view for a good price
Pros:

Great price for such an amazing view of Mt Fuji from the lounge. Close to the lake as well.

Cons:

Beds we a little uncomfortable

2026-02-14 • via Nuitee
N
Norie • couple • jp
10
2026-01-30 • via Nuitee
K
KAZUMI • couple • jp
10
2026-01-30 • via Nuitee
K
KATO • couple • jp
7
値段の割に満足感の有るいい宿でした
Pros:

部屋への案内、館内の利用案内など親切に帯同してくれて丁寧だった
部屋の広さ、雰囲気とも想像以上で、富士山の眺めも最高でした
値段の割には夕食、朝食とも素晴らしかった
提案された家族風呂も広さ湯加減とも良かった

Cons:

設備が大分老朽化しているようで、ドアノブのガタつき、エアコンのノイズや外れそうな吹き出し口の枠をテープで止めてあるとか、風呂の天井の水がちょうど更衣室への出口の所で垂れて来て冷たい思いをした等、不便はないもののちょっと気になった

2026-01-26 • via Nuitee
E
Elisabeth • solo_traveller • de
3
Nice people but disappointing
Pros:

The staff was nice and you can see mt Fuji
Also the private onsen was really cool

Cons:

Everything was really old and the door let a lot of light and noice threw so I didn’t sleep so good.
Also the location is really away from everything an the last bus left at 6
I’m really sorry but I can’t recommend

2026-01-22 • via Nuitee
先生 • couple • tw
9
能看到富士山真是不錯！
Pros:

地點很不錯，早起步行去大石公園拍逆富士很方便。整片的景觀窗可以直接在房內看到富士山令人印象深刻。有另外免費提供泡澡湯屋很不錯。

Cons:

設備偏老舊，房內廁所比較冷，附近很少商店，下午入住前就要買好晚上要吃喝的東西。

2026-01-21 • via Nuitee
C
Chieko • couple • jp
9
とても良かった
Pros:

夕食が美味しかった
マウンテンビューのお部屋に泊まったが景色が素晴らしかった
お部屋のお風呂が広かった

Cons:

朝食がソーセージや生ハムなど塩分の高いものが多くあとで喉が渇いて仕方なかった

2026-01-20 • via Nuitee
A
AnQi • family_with_children • cn
10
Pros:

可以预约温泉泡澡，很不错

2026-01-19 • via Nuitee
穷逼 • solo_traveller • cn
10
Pros:

非常棒的酒店，服务是最好的，位置也很方便。有1小时私汤温泉可以独自享用，体验很好。

Cons:

房间内淋浴热水水压太弱

2026-01-19 • via Nuitee
S
SK Lim • extended_group • sg
9
Rewarding stay for a splendid view of Mt Fuji
Pros:

Location was better than expected for Mt Fuji view a short walk to the lake side. Our 3-pax room was large enough, with tatami beds. Dinner and breakfast were delicious but food portions can be a bit bigger for the dinner (we had the half-board). Private onsen can be requested.

Niice lounge with a view of the Mt Fuji

Easy access to oishi park about 10 to 15 mins walking distance as well to the express bus terminal

I will come back again

if ever to Lake Kawaguchi

Cons:

No elevator but no problem for able bodied person. It is a low building.

2026-01-06 • via Nuitee
春名 • couple • jp
10
Pros:

ここの朝食のエッグベネディクトは人生で一番美味しかったです。

Cons:

フルコースディナーの温かいお料理のお皿が冷たくて、料理がさめていたのが残念でした。

2026-01-04 • via Nuitee
C
Charpentier • couple • ca
10
2025-12-29 • via Nuitee
L
Luke • couple • jp
8
2025-12-29 • via Nuitee
W
Willy • couple • fr
9
Pros:

Well located with a sublime view of mount fuji. Our room had a wooden onsen which was very comfortable (with a view of fuji-san). The staff was very welcoming and the room was big. Beware this is not central and not close to many restaurants but you have access to a convenience store across the streets and there were 1 or 2 restaurants 10 min by feet.

2025-12-29 • via Nuitee
Y
Yan • extended_group • cn
9
非常不错的体验
Pros:

在早餐时间能看到富士山 干净 员工很好 晚餐早餐都很好 帮助我们订了的士

Cons:

温泉水温度有点低 没有看到调整温度的

2025-12-24 • via Nuitee
A
Anish • couple • us
10
Pros:

It was close to oishi park. The room had a huge window facing Mt Fuji, even the bathroom had a Mt Fuji View. The hotel had 2 huge private hot spring baths(onsen) which were well kept and had a shower attached so you could take a refreshing bath as well as shower to end the long day of exploring Lake Kawaguchi.

2025-12-22 • via Nuitee
I
Ivan • couple • ar
10
2025-12-19 • via Nuitee
Y
Yoshida • couple • jp
10
大満足！
Pros:

和の部屋の部屋付きお風呂が広くて良かった

Cons:

特になし

2025-12-16 • via Nuitee
M
mojana • extended_group • jp
7
2025-12-07 • via Nuitee
W
Wu • family_with_children • tw
9
坐在餐廳或休閒間都可直視富士山，難得可以全家一起泡湯，早餐跟晚餐都是法式料理，真是太棒了！走路到河口湖也只要5分鐘，清晨的景色也是很棒的！
Pros:

餐點跟溫泉

Cons:

房間有點小

2025-11-30 • via Nuitee