Travellers Beach Hotel & SPA

The stay at the Travelers Hotel is wonderful! 🍉 The food is incredibly delicious, fresh, I recommend seafood and all fruits
👨‍🔧👩‍🍳 The staff greets us every day with a nice smile and is happy to help with any issue
🐆🐒 Safari is a must-see in Kenya Wonderful experiences not only thanks to the animals but above all the landscapes
👨‍🎤🧑‍🎨 The animation group is great! Eli and Mustafa conducted great aerobics for us and taught us the Swahilli language. During the conversation, they told us some interesting facts about Kenya. Every day, animators take care of entertaining both older and younger guests relaxing at the pool. It was a wonderful time! I recommend it to everyone🐒

Great time at travellers the service are good and amazing .
Staffs are friendly and helpful .
The room are always cleaned on time .
Tekla is friendly and kind .

We had a wonderful experience during our stay with my family. The staff were very supportive from the day we arrived. We were assisted by Vivian Cheru, who ensured that our bookings were done without any hitch. One waiter, Sophy Maimuna, was always available and made sure the kids were well taken care of during snacking time.
We also thank the restaurant team, especially waiter Peter, for the great service. They even gave us early morning breakfast the day we checked out. so kind of them. The swimming pool was clean and well maintained, which made our stay even more enjoyable. It was a pleasant and memorable experience.

Had an amazing 5 days stay in Travellers beach Hotel.Wonderful staff,Very friendly staff Tekla.Rooms are clean,The food amazing.Beautiful ocean view.We had an amazing one day tsavo safari with our guide Stallone who recommended this amazing all inclusive hotel.Looking for unforgettable budget safari whatsaap him
+254 710 239 929

I’ve stayed for a short vacation at travellers. And I’ve had such a great experience. The accommodation is well maintained, the staff super friendly and the bars and restaurants of great quality.

As a woman travelling alone they made me feel safe at the resort and had great suggestions for excursions.

I will definitely return to this lovely resort when I am back in mombassa

Obrażali mnie Polacy że jestem z murzynem

Had a nice stay, Tecla and Franciscah were best at their work and reception . Exceeded expectations

Everything was nice and I loved it. I met a wonderful lady called Tekla at the reception.

Our trip was cool ,we enjoyed spending time in this beautiful hotel ,the people are very helpful,meals are delicious and yummy .
Tekla with a smile on her face and she is cool ,on the reception the first impression since day one of our check in .

we had a great time at travellers beach ,for swimming package was cool and we meet Tekla at the reception ,she was amazing , she is a vibe , the food was delicious and the ambiance is amazing 😍

Best service by the sea , everything is good and amazing ,kudoz to Tekla for the best job at kids club .
She is intelligent around kids ,I had time to join the adults activities with no stress

The kind of racism and blatant preferential treatment happening at Travellers Beach Resort is deeply disturbing and completely unacceptable.
From room allocations to dinner seating arrangements, the discrimination is hard to ignore. Is this apartheid in our own country?
It is incredibly upsetting to watch waiters openly ignore Black guests — even after being called and acknowledged — only to rush over and prioritize serving white guests instead. When I called one out, there wasn’t even an apology, just a dismissive smile.
This experience was humiliating and infuriating.
I cannot in good conscience recommend this hotel to anyone.

Had a nice lunch at Pwan at Travellers hotel, helped by a lovely waiter called Grace. Professional service and good food, overall a good experience.

The food was awesome.. the sandwich..was served by grace at pwani bar..very friendly and professional..she went ahead and even warmed for me tea after I had taken it long..I will recommend others to cone

excellent customer care, amazing food choices and display, well done homely rooms and relaxing and romantic ambience

Hospitality is about making guests feel welcome and safe. Unfortunately, this hotel achieved the opposite

When my sister briefly visited me in my hotel room (she had come to have dinner with me), security called to say she had not registered at the desk. I calmly explained that we were just about to come up together to register and go out for dinner. Despite this, a staff member named Celestine, accompanied by another male staff member, came up to my room which I later learned was completely inappropriate and against hotel protocol.

Celestine was very aggressive, insisting that my guest must sign and pay to enter my room and repeatedly saying guests should not be allowed at all. I explained again that we were leaving immediately, but her tone and behavior were confrontational and unacceptable. I eventually asked her to leave and decided to resolve the matter with management instead.

To their credit, the hotel manager apologised profusely, acknowledged that Celestine had overstepped her mandate, and confirmed she should never have come to the room. While I appreciated the apology, the incident had already left us shaken and uncomfortable.

Unfortunately, the poor service continued later that evening at the restaurant. When I asked for a menu, one waitress rudely said, “We don’t serve à la carte here, go downstairs,” which turned out to be completely false. Another waiter later confirmed à la carte was available and brought a menu. After stepping away briefly to speak to colleagues, the waiter disappeared entirely. Another waiter then brought me an Indian menu I did not request. When I politely declined and said I hadn’t asked for it, he took it away and never returned. I waited for nearly two hours without service.

When I later attempted to give feedback at reception, the hostess on duty was dismissive and uninterested. Only another waitress showed basic courtesy and arranged for a manager to come speak with me.

Due to the repeated rudeness, lack of professionalism, and feeling unwelcome throughout my stay, I cancelled my booking early and checked out sooner than planned.

This is by far one of the worst hotel experiences I have had, mainly due to staff behavior. I would not recommend this hotel unless significant improvements are made in staff training, guest handling, and basic hospitality.

We are really impressed 👏, we had great time at travellers beach ,hotel and spa away from kids lady Tekla took care of my kid so well which let me to enjoyed in adults activities.
The evening shows topnotch animation team is credible

Wonderful staff, great meals to sample and the location next to clean beach ⛱️. ENJOYED MY STAY. If you need additional information is readily available. The Hall were amazing with modern technology equipments.

I had an amazing time at the hotel impeccable services and was served by Marion.
She was kind and professional all through out
She wasbin no hurry to serve us

Convenient location, clean premises and helpful staff