Travellers Beach Hotel & SPA

Hotels
8.8 (213 reviews)
Malindi Road, Bamburi , Mombasa , ke

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great family activities
Cons:
Cleanliness issues
Bathroom odors

Categories

Cleanliness
8.23
Several guests noted issues with cleanliness, specifically mentioning smells in the bathroom area.
Service
9.4
Numerous positive comments about the attentive and friendly staff, particularly mentioning individuals like Tekla, Rose, and Mohammed.
Location
9.24
Consistent praise for the beautiful views and family-friendly atmosphere of the hotel.
Room Quality
8.69
Rooms were generally described as spacious and comfortable, contributing to a pleasant stay.
Amenities
8.22
Amenities were mentioned positively, but some suggestions for improvement were noted, especially regarding entertainment options.
Value for Money
8.68
Overall value considered good, with many comments about enjoyable experiences for families.
Food and Beverage
8.93
The food received praise for quality and presentation, though some guests suggested menu diversification.
Overall Experience
9
Guests expressed high satisfaction with their holiday experiences, reflecting joy in activities and family-oriented features.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:51

Property Description

Luxurious Accommodations
Experience the ultimate comfort in our spacious rooms and suites, each with a balcony offering stunning views of the Indian Ocean. Relax in style with air-conditioning and luxurious amenities, including some rooms with four poster beds.

Dining Excellence
Indulge in a culinary journey at our 4 restaurants offering a variety of cuisines. Start your day with a delicious buffet breakfast at Shibe Restaurant, savor Italian and Indian delicacies, or enjoy a unique dining experience at the thatch-roofed grill restaurant by the pool.

Exciting Activities
Immerse yourself in adventure with diving lessons, snorkeling, or a glass-bottom boat tour. For relaxation, lounge by the lagoon-style outdoor pool or explore the gift shop. Families will love the children's activities while laundry services ensure a hassle-free stay.

Experience luxury and adventure at Travellers Beach Hotel - book now for an unforgettable stay!

Important information:

Please note that the Indian restaurant is closed on Mondays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for US$80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 213 reviews
Cleanliness: 8.23
Service: 9.4
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.93
Overall Experience: 9
S
Sabina solo_traveller gb
10
We enjoyed our stay and we will be back.
Pros:

Excellent breakfast, great location-seafront, good entertainment, great security.

we had a small technical problem with our television, problems solved and Bridget went out of her way to support us book a flight back to Nairobi after she overheard me saying I was having difficulties booking sgr train to Nairobi which was full. Polite and helpful staff with Bridget and Juma receiving our 5 star rating for their support.

Cons:

n/A

2026-04-08 via Nuitee
G
G2594RTpatrickm Family Nairobi
8
We came for a day for food and drinks,the food was delicious and staff are more friendly and welcoming shout out to chef paul n
Pros:

Very friendly staff chef George and paul and Fabian made our day

2026-04-02 via Tripadvisor
F
F3331AQfredk Family Pennsylvania
2
Sam's club travel is more expensive than booking directly with the hotel chain
Pros:

Sam's club travel charges more than the Hotel Paseo final bill. At check out our 3 night stay ended up being less expensive than what we paid Sam's when booking the reservation. I called Sam's and asked for a credit and they denied me. Will NEVER book with Sam's again.

2026-03-30 via Tripadvisor
R
Relax64830319398 Couples
10
Good Memories
Pros:

Travelled with my spouse, a very beautiful hotel, the staff are welcoming and very hospitable, the buffet has lots of variety with different themes everyday a big shout out to the chefs, there different activities from morning to evening, we were taught few swahili words as we come from South Africa. We shall definitely be back.

2026-03-30 via Tripadvisor
9
992fikilem Family
10
Place to be
Pros:

Wonderful Place,
Came from South Africa , Vanessa the chef is now my baby all staff very welcoming and supportive,the reception is friendly and accommodating,lost my phone and it was found such trustworthy staff, honestly we feel at home.We will be back.

2026-03-28 via Tripadvisor
B
borja family_with_children es
9
Pros:

Absolutamente todo, el trato del personal bastante excelente, muy atentos y respetuosos, lo recomiendo 100%

Cons:

Lo unico que no me gusto fue que era una habitacion compartida y no nos dieron 2 llaves

2026-03-17 via Nuitee
S
serag2026 Family
8
Gateway at Travellers Beach Hotel
Pros:

We recently stayed at Travellers Beach Hotel with my daughters and overall had a pleasant experience. The food was good and staff were friendly and helpful during our stay.

When we first checked in, the room we were given was old and there was water leaking in the bathroom. However, after we reported the issue they responded quickly and moved us to a much better room.

Our sincere compliments to Lorna at the Guest Relations who met our needs and requests.

Would also like to say thank you to the amazing people at the Dining Room and the Snack Bar for their service, kindness, patience, and constant smiles. A special thank you to Gilbert, Hassan, Chef Erick and the Head Chef Lady in Black - you didn’t just serve, you made every meal feel warm and you were very welcoming.

Thanks too to the Animation Team for the fantastic energy and enthusiasm you brought every day. Your activities and entertainment created such a joyful atmosphere and made the stay fun and memorable. Special thanks to Ezekiel, Mustafa, Calvin for water aerobics and Phillip with the ladies he was with on 05.03.2026 and on 08.03.2026 for the night entertainments. They made us dance!

And finally, a heartfelt thank you to Assumpta from Bonfire Adventures who organized our trip. Your dedication made everything smooth and stress-free, allowing us to simply relax and enjoy every moment.

It’s people like you who turn a simple vacation into an unforgettable experience. Thank you all for the warmth and hospitality🙏🏽

2026-03-15 via Tripadvisor
7
720ma_gorzataj Friends getaway
10
Travellers
Pros:

The stay at the Travelers Hotel is wonderful! 🍉 The food is incredibly delicious, fresh, I recommend seafood and all fruits
👨‍🔧👩‍🍳 The staff greets us every day with a nice smile and is happy to help with any issue
🐆🐒 Safari is a must-see in Kenya Wonderful experiences not only thanks to the animals but above all the landscapes
👨‍🎤🧑‍🎨 The animation group is great! Eli and Mustafa conducted great aerobics for us and taught us the Swahilli language. During the conversation, they told us some interesting facts about Kenya. Every day, animators take care of entertaining both older and younger guests relaxing at the pool. It was a wonderful time! I recommend it to everyone🐒

2026-03-11 via Tripadvisor
K
khadijak875 Couples
10
Good time
Pros:

Great time at travellers the service are good and amazing .
Staffs are friendly and helpful .
The room are always cleaned on time .
Tekla is friendly and kind .

2026-03-09 via Tripadvisor
W
Wanderer828353 Family
10
Feb Stay at Travellers
Pros:

We had a wonderful experience during our stay with my family. The staff were very supportive from the day we arrived. We were assisted by Vivian Cheru, who ensured that our bookings were done without any hitch. One waiter, Sophy Maimuna, was always available and made sure the kids were well taken care of during snacking time.
We also thank the restaurant team, especially waiter Peter, for the great service. They even gave us early morning breakfast the day we checked out. so kind of them. The swimming pool was clean and well maintained, which made our stay even more enjoyable. It was a pleasant and memorable experience.

2026-03-05 via Tripadvisor
M
mamadoumusa722 Couples Marrakech, Marrakech-Safi
8
Amazing 3 in 1 Hotel
Pros:

Had an amazing 5 days stay in Travellers beach Hotel.Wonderful staff,Very friendly staff Tekla.Rooms are clean,The food amazing.Beautiful ocean view.We had an amazing one day tsavo safari with our guide Stallone who recommended this amazing all inclusive hotel.Looking for unforgettable budget safari whatsaap him
+254 710 239 929

2026-03-04 via Tripadvisor
E
ellenb400 Solo travel
10
Great accommodation
Pros:

I’ve stayed for a short vacation at travellers. And I’ve had such a great experience. The accommodation is well maintained, the staff super friendly and the bars and restaurants of great quality.

As a woman travelling alone they made me feel safe at the resort and had great suggestions for excursions.

I will definitely return to this lovely resort when I am back in mombassa

2026-03-04 via Tripadvisor
E
Ewa couple pl
2
Won z Polakami
Pros:

Obrażali mnie Polacy że jestem z murzynem

Cons:

Polacy

2026-03-02 via Nuitee
P
patrickmD4583OM Friends getaway
10
Exceeding expectation
Pros:

Had a nice stay, Tecla and Franciscah were best at their work and reception . Exceeded expectations

2026-02-20 via Tripadvisor
E
emmakN9836IK Business
10
Highly recommend
Pros:

Everything was nice and I loved it. I met a wonderful lady called Tekla at the reception.

2026-02-20 via Tripadvisor
I
irenesA1930BP Business
10
Best trip
Pros:

Our trip was cool ,we enjoyed spending time in this beautiful hotel ,the people are very helpful,meals are delicious and yummy .
Tekla with a smile on her face and she is cool ,on the reception the first impression since day one of our check in .

2026-02-19 via Tripadvisor
M
maiyobespoket Friends getaway
10
swimming package
Pros:

we had a great time at travellers beach ,for swimming package was cool and we meet Tekla at the reception ,she was amazing , she is a vibe , the food was delicious and the ambiance is amazing 😍

2026-02-19 via Tripadvisor
J
jeniphero918 Family
10
Best kids club
Pros:

Best service by the sea , everything is good and amazing ,kudoz to Tekla for the best job at kids club .
She is intelligent around kids ,I had time to join the adults activities with no stress

2026-02-15 via Tripadvisor
Z
Z4425GNjoano Business
2
Racism at Travellers beach hotel
Pros:

The kind of racism and blatant preferential treatment happening at Travellers Beach Resort is deeply disturbing and completely unacceptable.
From room allocations to dinner seating arrangements, the discrimination is hard to ignore. Is this apartheid in our own country?
It is incredibly upsetting to watch waiters openly ignore Black guests — even after being called and acknowledged — only to rush over and prioritize serving white guests instead. When I called one out, there wasn’t even an apology, just a dismissive smile.
This experience was humiliating and infuriating.
I cannot in good conscience recommend this hotel to anyone.

2026-02-12 via Tripadvisor
C
Companion26017058225 Solo travel
10
Nice lunch
Pros:

Had a nice lunch at Pwan at Travellers hotel, helped by a lovely waiter called Grace. Professional service and good food, overall a good experience.

2026-02-12 via Tripadvisor