Sary Arka Hotel

Hotels
8.4 (2163 reviews)
Tole Bi Street 16 , Shymkent , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Ironing service
Massage services
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Polite staff and good location
Cons:
Limited breakfast options
Old coffee machine

Categories

Cleanliness
8.54
Guests mentioned that the room is clean.
Service
9.01
The staff is polite and responsive to requests.
Location
9.05
Conveniently located near the train station and market.
Room Quality
8.5
Spacious room with good quality bedding.
Amenities
8.03
Basic amenities provided, but lacking in variety.
Value for Money
7.99
Reasonable price for the stay, though improvements needed.
Food and Beverage
7.54
Breakfast selection was limited compared to competitors.
Overall Experience
8.51
Generally a positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:38

Property Description

Luxurious Amenities
Sary Arka Hotel offers top-notch facilities including a restaurant, spa, and fitness center, ensuring a relaxing and enjoyable stay for all guests. The air-conditioned rooms are equipped with modern conveniences such as flat-screen TVs and free WiFi, providing a comfortable retreat after a day of exploration.

Entertainment and Convenience
Guests can enjoy the vibrant nightlife at the on-site nightclub or easily explore the city with the ticket service available at the hotel. With free parking provided, travel logistics are hassle-free, allowing visitors to focus on making the most of their trip.

Prime Location
Conveniently situated in Shymkent, Sary Arka Hotel is in proximity to key attractions like Verkhny Bazar and Lake Selo, offering guests the perfect blend of city life and natural beauty. Book your stay now for a memorable experience!

Important information:

Please note that the spa and fitness center are additional costs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2163 reviews
Cleanliness: 8.54
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 8.51
A
Anna • couple • de
3
Low Budget ohne Erwartungen
Pros:

Wer es gerne bequem hat, ist hier falsch. Das Bett war sehr hart, man konnte kaum schlafen. Generell ist alles sehr in die Jahre gekommen und nur provisorisch „repariert“. Fenster sind mit Klebeband zugeklebt, da die Schließvorrichtung nicht schließen. Sauberkeit lässt sich zu wünschen übrig.

Cons:

Hatten zuerst ein Zimmer im obersten Stockwerk, da hat man Tiere auf dem Dach gehört. Konnten zum Glück nach unten wechseln.

2026-04-18 • via Nuitee
Акнур • family_with_children • kz
10
Pros:

Күшті

2026-04-17 • via Nuitee
R
Richard • solo_traveller • gb
8
2026-04-16 • via Nuitee
A
Andrew P • solo_traveller • us
9
2026-04-16 • via Nuitee
A
Andrew P • solo_traveller • us
9
2026-04-14 • via Nuitee
A
Andrew P • solo_traveller • us
9
My home in Shymkent
Pros:

Very large bright room, lots of windows. Fridge, hot water. Wonderful stay.

Cons:

Wifi was weak or nonexistent in room.

2026-04-14 • via Nuitee
M
Marianna • solo_traveller • kz
10
Подходит для того чтобы выспаться
Pros:

Расположение, цена, завтрак

Cons:

Мебель изношенная, торчал провод из стены у кровати

2026-04-12 • via Nuitee
G
Glyn • solo_traveller • gb
8
Pros:

Very clean and quiet hotel.
Large room with everything we needed

2026-04-12 • via Nuitee
A
Altay • solo_traveller • kz
7
2026-04-11 • via Nuitee
E
Eleonora • couple • kz
10
Pros:

Чистота,просторно

2026-04-11 • via Nuitee
Z
Zakhar • solo_traveller • ee
8
2026-04-10 • via Nuitee
A
Alena • solo_traveller • ru
8
2026-04-06 • via Nuitee
I
Izteleuova • extended_group • kz
4
Так все было нормально кроме администратора
Pros:

В этой гостинице мы приехали во второй раз так как нам понравилось все завтраки стали лудше

Cons:

Не понравилось то что на ресепшене плохо встретили хотя я писала что приеду между 4-5 утра писала они подтвердили что смогут принять начел говорить что я должно была позвонить мы были там транзитом ехали дальше так как брали на судки до платили за пару часов и на счет этого тоже он много чего говорил что бесплатно мы не можем жить я и не говорила что не буду платить можно было просто нормально объяснить.Самого начала как мы приехали администратор был не в настроении и отыгрался на нас .Когда уезжали я здала ключи и попращалась он также сидел не довольный и не чего не сказал.Одназначно я больше туда не поеду и советовать своим знакомым не буду

2026-04-06 • via Nuitee
B
Bolotovserg • extended_group • kz
6
2026-04-06 • via Nuitee
A
Altynay • couple • kz
10
Pros:

Вкучный завтрак

2026-04-02 • via Nuitee
T
Talgat • couple • kz
10
2026-04-01 • via Nuitee
M
Manshuk • couple • kz
10
2026-03-31 • via Nuitee
Евгений Сомсиков • family_with_children • uz
9
2026-03-30 • via Nuitee
Наталья • couple • kz
10
Pros:

Прекрасная гостиница. Очень удобно. Спасибо большое за заботу, чистоту.

2026-03-25 • via Nuitee
C
Celal • couple • tr
5
2026-03-22 • via Nuitee