Berkana Hotel

Hotels
8.9 (389 reviews)
Aiteke bi Street 83 , Almaty , KZ

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable stay
Good value
Cons:
Hot water delays
Older plumbing in the building

Categories

Cleanliness
9.14
The room was clean with good amenities.
Service
9.11
Staff were friendly and accommodating.
Location
9.15
Excellent location within walking distance to attractions.
Room Quality
8.6
Rooms were comfortable and warm.
Amenities
8.63
Included kettle, fridge, and microwave.
Value for Money
8.89
Great value considering the price of accommodation.
Food and Beverage
8.64
Nearby cafe with delicious and affordable food.
Overall Experience
9.01
A very satisfying stay overall with minor plumbing issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:14

Property Description

Convenient Location
Located just a 3-minute walk from Silkway City Shopping Centre and a short drive from Almaty 1 Train Station, Berkana Hotel offers easy access to the heart of Almaty.

Comfortable Accommodation
Experience a relaxing stay in our air-conditioned rooms with minibars, featuring bright classic-style décor and a cozy seating area. Free WiFi is available throughout the property for your convenience.

Explore Almaty
With prime access to Almaty’s attractions, including Abay Avenue and Republic Square, Hotel Berkana is the perfect base for your city adventures.

Book your stay at Berkana Hotel now and enjoy a seamless blend of comfort and convenience during your Almaty getaway.

Important information:

Please note that there is a tourist fee applies for foreign guests of 5% of total cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 389 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.89
Food and Beverage: 8.64
Overall Experience: 9.01
I
Iwona • solo_traveller • pl
8
Pros:

Jeszcze nigdy nie trafiłam na tak perfekcyjnie czysty nocleg. Wyposażenie juz najlepsze czasy ma za sobą. Trąci takim klimatem lat minionych. Apartament przestronny. Łożko ogromne i bardzo wygodne. Pani na recepcji przemiła i swietnie mówiąca po angielsku. Trochę drogo jak na to co oferują w stosunku do innych miejsc. W tej cenie powinno być śniadanie.

2026-09-19 • via Nuitee
N
Nicholas • solo_traveller • gb
7
Comfortable hotel, though feeling a bit jaded. Great location though.
Pros:

My room was spacious, clean, comfortable and had everything that was advertised. The decor and furniture seemed not to have changed since the days of the Soviet Union, which made staying there more interesting than at an anonymous modern hotel. The receptionist was friendly. The location was right in the centre, though because the hotel is set back from the road, it was quiet too.

Cons:

Although i grew to like the 'retro' styling of the place, it was a bit disappointing when i first checked in. Perhaps slightly overpriced? There were no free bottles of water in my room.

2026-09-19 • via Nuitee
P
Pek • extended_group • my
8
Will definitely stay again.
Pros:

Housed in a Soviet era building, the rooms were big, accessed via a wide hallway. Bathroom was a decent size and even with our luggage bags open on the floor, there was ample space to move around comfortably.

It's located in a quiet residential neighbourhood, yet close to the happening pedestrian street. Restaurants, shops, supermarkets and money changer were all nearby.

The lady at reception is super helpful, allowing us to check-in to our rooms, b4 directing us to the money changer so that we can local currency for payment.

Cons:

There are no lifts. Luckily, we were on the 1st floor and the wide staircase was easy to navigate. Not an issue.

2026-09-14 • via Nuitee
D
Diana • couple • ru
10
Большие комнаты, удобство и тишина в центре
Pros:

Все чисто. В центре. Очень тихо. Удобные матрасы. Отзывчивый и дружелюбный персонал

Cons:

Здание , мебель и интерьер требуют обновления

2026-09-13 • via Nuitee
M
Maximo • couple • it
9
2026-09-09 • via Nuitee
T
Thu • couple • us
5
Cons:

No elevator, noone help you bring your luguage downstairs

2026-09-08 • via Nuitee
T
Thu • solo_traveller • us
4
2026-09-08 • via Nuitee
T
Takahisa • solo_traveller • jp
9
Pros:

フロントの女性の方が、旅券の情報から前日が私の誕生日だったことに気づき、チョコレートをくださいました。温かい心遣いがとても嬉しかったです。
ホテル自体には年季が入っていましたが、部屋は清潔で、周辺も静かだったため、ゆっくりくつろぐことができました。

2026-09-06 • via Nuitee
L
Linaleks • solo_traveller • ru
10
2026-09-02 • via Nuitee
K
KAZU • solo_traveller • jp
7
2026-09-01 • via Nuitee
G
Giuseppe C. • solo_traveller • it
8
2026-08-31 • via Nuitee
M
Maja • couple • pl
9
Pros:

- the wonderful and hardworking staff

Cons:

- mold in the shower
- not all lamps and water installations are properly working

2026-08-29 • via Nuitee
N
N4h3r • extended_group • it
9
2026-08-24 • via Nuitee
N
N4h3r • extended_group • it
9
2026-08-24 • via Nuitee
A
Aikaterini • extended_group • gr
9
2026-08-23 • via Nuitee
R
RIN • solo_traveller • jp
9
2026-08-22 • via Nuitee
O
Ombretta • couple • it
8
2026-08-14 • via Nuitee
J
Jude • solo_traveller • nz
9
Pros:

Was a very comfortable stay in a good location. The staff were very pleasant to deal with

Cons:

The lighting in the room was not very good

2026-08-13 • via Nuitee
R
Roman • couple • gb
10
Great place to base yourself in Almaty
Pros:

Beautiful place to stay in Almaty.
Really well located and close to metro & busses.
Old soviet era building but so much charm, feels like staying at my grandma’s house.
Comfy bed with aircon, nice clean bathroom and nicely shaded by the trees outside.
Really sweet and friendly owners too, they even let us store our luggage in-between stays while we explored Kazakhstan.
I’d absolutely stay here again and would recommend it to anyone looking for reasonably priced accom in Almaty.

Cons:

Genuinely can’t think of anything.

2026-08-10 • via Nuitee
H
Hsiu chu • extended_group • tw
10
2026-08-10 • via Nuitee