Berkana Hotel

Hotels
8.9 (361 reviews)
Aiteke bi Street 83 , Almaty , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable stay
Good value
Cons:
Hot water delays
Older plumbing in the building

Categories

Cleanliness
9.14
The room was clean with good amenities.
Service
9.11
Staff were friendly and accommodating.
Location
9.15
Excellent location within walking distance to attractions.
Room Quality
8.6
Rooms were comfortable and warm.
Amenities
8.63
Included kettle, fridge, and microwave.
Value for Money
8.89
Great value considering the price of accommodation.
Food and Beverage
8.64
Nearby cafe with delicious and affordable food.
Overall Experience
9.01
A very satisfying stay overall with minor plumbing issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:14

Property Description

Convenient Location
Located just a 3-minute walk from Silkway City Shopping Centre and a short drive from Almaty 1 Train Station, Berkana Hotel offers easy access to the heart of Almaty.

Comfortable Accommodation
Experience a relaxing stay in our air-conditioned rooms with minibars, featuring bright classic-style décor and a cozy seating area. Free WiFi is available throughout the property for your convenience.

Explore Almaty
With prime access to Almaty’s attractions, including Abay Avenue and Republic Square, Hotel Berkana is the perfect base for your city adventures.

Book your stay at Berkana Hotel now and enjoy a seamless blend of comfort and convenience during your Almaty getaway.

Important information:

Please note that there is a tourist fee applies for foreign guests of 5% of total cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for KZT 5,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 361 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.89
Food and Beverage: 8.64
Overall Experience: 9.01
K
Krzysztof • solo_traveller • pl
9
Pros:

Останавливался уже третий раз. В номере чисто, кровать большая. Из техники есть телевизор, небольшой холодильник и микроволновка. В ванной все принадлежности. Wi-Fi ловит хорошо. Место в центре города, но тихо. Добираться удобно в любую точку города. Рекомендую.

2026-05-12 • via Nuitee
Мешков • couple • kg
10
2026-05-09 • via Nuitee
R
Riho • solo_traveller • jp
10
静かな滞在
Pros:

広くて静かな部屋でした。机は広く、荷物を整理して置くのに便利でした。一人掛けのソファがあります。部屋にはベランダがあり、道路と逆側の静かな空間に開けていて、朝には鳥の声が聞こえます。フロントにはスタッフが常駐しています。フロントのスタッフも清掃スタッフもフレンドリーで、Привет!と話しかけるとПривет!と返事をしてくれました。

Cons:

良くなかった点はひとつもありません。

2026-05-09 • via Nuitee
J
Jeffrey • solo_traveller • us
10
Friendly staff and excellent stay.
Pros:

The property was within walking distance to malls and several nice restaurants

Cons:

Can’t think of a thing

2026-05-07 • via Nuitee
S
Samuele • couple • it
8
2026-04-30 • via Nuitee
S
Sazhida • solo_traveller • kz
8
2026-04-29 • via Nuitee
A
Andrii Konontsev • solo_traveller • cz
10
2026-04-15 • via Nuitee
B
Boris • solo_traveller • ru
8
2026-04-12 • via Nuitee
T
Tamara • solo_traveller • ru
9
Pros:

Месторасположение, чистота, персонал

Cons:

Отсутствие пододеяльников

2026-04-06 • via Nuitee
A
Andrii Konontsev • solo_traveller • cz
10
Pros:

Отель оставил очень хорошее впечатление.
Чисто, комфортно и приятная атмосфера.
Персонал внимательный и дружелюбный, с удовольствием вернусь снова.

2026-04-03 • via Nuitee
V
Vladimir • couple • kz
10
Excellent hotel for a reasonable price
Pros:

The personnel - Anna and Yulia - did their best to make our stay comfortable and pleasant. The cleaning lady - don't know her name - was doing her work very well. The location unbeatable: very close to sightseeing, big food supermarkets, shopping malls and cafees. 7 minute walk to the stop of the airport bus.

Cons:

Nothing.

2026-04-01 • via Nuitee
S
Sunny (Frances) • couple • us
9
A most pleasant place to stay! Highly recommend.
Pros:

Clean, comfortable room. Friendly staff. Great location. Excellent value. Even has plants in the room and windows that open for fresh air.

Cons:

Nothing

2026-03-30 • via Nuitee
K
Kurt • extended_group • de
9
2026-03-26 • via Nuitee
B
Björn • couple • se
9
Berkana blir det nästa gång också!
Pros:

Supertrevlig personal, personliga men proffs. Sköna sängar, bra tryck i duschen. Centralt men lugnt läge.

2026-03-08 • via Nuitee
M
Mizuki • solo_traveller • jp
10
2026-02-24 • via Nuitee
A
Adam • solo_traveller • cn
7
It's alright! Nice staff.
Pros:

Staff very friendly and helpful. Traditional vibe.

Nice having a balcony.

Very quiet and peaceful.

Cons:

Takes 5-10 minutes of water running until it's hot enough for a shower.

2 bottles of drinking water only provided on the first day. You have to buy your own after that. Also no free coffee or tea in the room, even though there's a kettle.

No 'do not disturb' signs to use if needed.

2026-02-23 • via Nuitee
T
Tatyana • solo_traveller • ru
9
2026-01-23 • via Nuitee
A
Artem • solo_traveller • kz
8
2026-01-19 • via Nuitee
T
Tadayoshi • extended_group • jp
9
Pros:

街中だけどそこまで中心部でもなく、ちょうどよいロケーション。近くによいマーケットやカフェがあって便利。オーナーもとてもフレンドリーで、ロシア語に堪能でない私に対しても色々と滞在中は柔軟に対応してくれた。感謝。

Cons:

欠点はほとんどないけど、強いて言えばシャワーの水量と温度の調節が難しい。ただ、これがこのホテル特有の問題かどうかは分からない。
あと、路地から少し奥まったところにあるので、初めは場所が分かりにくいかもしれない。

2026-01-19 • via Nuitee
G
Goodall • couple • ca
6
Good location, easy access to restaurants, shops and tourist sites.
Pros:

None

Cons:

Use old bedspreads for covering.

2026-01-19 • via Nuitee