Gostinitsa Grand

Hotels
8.8 (65 reviews)
Tole Bi 21 , Qyzylorda , kz

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Ironing service
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Cons:
Breakfast variety

Categories

Cleanliness
8.41
Guests frequently praised the cleanliness of the hotel, despite some mentioning a minor issue with breakfast quality.
Service
9.38
The service was highlighted as excellent with specific mentions of a wonderful administrator.
Location
8.92
Location has been positively commented on, emphasizing convenience.
Room Quality
8.87
Rooms described as clean, cozy, and nicely renovated.
Amenities
8.4
No specific amenities mentioned; standard quality for this hotel tier.
Value for Money
9.16
Overall value correlating with the positive experiences reported.
Food and Beverage
7.91
Breakfast described as lacking variety, affects satisfaction in this area.
Overall Experience
9.38
Guests expressed high satisfaction with their overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:15

Property Description

Luxurious Accommodation
Gostinitsa Grand in Qyzylorda provides upscale lodging with air-conditioned rooms featuring flat-screen TVs and complimentary bathrobes, slippers, and toiletries.

Exceptional Service
Experience top-notch hospitality with a 24-hour front desk always ready to assist you during your stay at Gostinitsa Grand.

Convenient Amenities
Enjoy a comfortable and hassle-free stay with a range of amenities provided at the property.

To book your stay at Gostinitsa Grand and experience luxury and convenience at its best!

Check-in and check-out hours:
Check-out: 08:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for KZT 10,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 65 reviews
Cleanliness: 8.41
Service: 9.38
Location: 8.92
Room Quality: 8.87
Amenities: 8.4
Value for Money: 9.16
Food and Beverage: 7.91
Overall Experience: 9.38
Y
Yesserkepova • couple • kz
10
Понравилось, рекомендовала, для поездок по работе очень комфортно, документы оформили быстро.
Pros:

Чистый номер, есть дополнительные одеяла, кондиционер. Территория очень облагороженная, много зелени, дворик тихий.

2026-05-16 • via Nuitee
S
Saltanat • solo_traveller • kz
10
2026-05-13 • via Nuitee
Евгений • couple • kz
8
2026-05-12 • via Nuitee
A
Arman • family_with_children • kz
5
цена должна соответствовать классу люкс или представительский. Это просто улучшенный номер, а не люкс как описали.
Pros:

Отсутствует суета и это хорошо.

Cons:

Цена завешена, так как не тянет на номер класса представительский или люкс. Ожидал большего. Завтрак каждый день одно и тоже. Все 9 дней один и тот же завтрак без изменений. Необходимо менять завтраки, тем более если номер люкс класса считаете. Ночью в лицо падает свет с улица и выключают только в 00:00 часов ночи. Уборку не каждый день делают а по мере необходимости гостя. В гостиницах считаю должны по умолчанию делать уборку каждый день.

Из плюса: номер чистый в целом, персонал отзывчивый. Здесь вопрос нет.

2026-05-12 • via Nuitee
X
xylio • solo_traveller • kz
10
2026-04-24 • via Nuitee
T
Talgat • couple • kz
8
Pros:

Отношение

Cons:

Завтрак слабенький

2026-04-19 • via Nuitee
M
MAKSIM • family_with_children • ru
9
2026-04-12 • via Nuitee
H
Hui • solo_traveller • at
6
2026-04-11 • via Nuitee
A
Avazbek • solo_traveller • uz
10
Pros:

Чисто, уютно, комфортно! Цена+качество! Рекомендую!!!

2026-04-11 • via Nuitee
Асем • couple • kz
10
Хороший сервис за доступные деньги
Pros:

Чистота

Cons:

Ничего

2026-04-08 • via Nuitee
Амиров • solo_traveller • kz
10
Pros:

Уютные номера, окна смотрят во двор, тишина. Сытный завтрак.

2026-04-02 • via Nuitee
K
Karakoz • family_with_children • kz
5
Pros:

Location

Cons:

There was no cleaning room service

2026-03-28 • via Nuitee
Евгений • solo_traveller • kz
8
2026-03-19 • via Nuitee
B
Bakhtiya • solo_traveller • kz
10
2026-02-15 • via Nuitee
B
Bakytzhan • family_with_children • kz
10
2026-02-08 • via Nuitee
S
Sayan • solo_traveller • kz
10
2026-01-25 • via Nuitee
Асем • couple • kz
9
Pros:

Чистота

Cons:

Завтрак

2026-01-21 • via Nuitee
Асем • couple • kz
9
Pros:

Чистота

Cons:

Скудный завтрак

2026-01-21 • via Nuitee
Жандос • family_with_children • kz
10
2026-01-12 • via Nuitee
M
Mohammad • family_with_children • ae
8
2025-12-26 • via Nuitee