Gostinitsa Grand

Hotels
8.8 (101 reviews)
Tole Bi 21 , Qyzylorda , KZ

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Cons:
Breakfast variety

Categories

Cleanliness
8.41
Guests frequently praised the cleanliness of the hotel, despite some mentioning a minor issue with breakfast quality.
Service
9.38
The service was highlighted as excellent with specific mentions of a wonderful administrator.
Location
8.92
Location has been positively commented on, emphasizing convenience.
Room Quality
8.87
Rooms described as clean, cozy, and nicely renovated.
Amenities
8.4
No specific amenities mentioned; standard quality for this hotel tier.
Value for Money
9.16
Overall value correlating with the positive experiences reported.
Food and Beverage
7.91
Breakfast described as lacking variety, affects satisfaction in this area.
Overall Experience
9.38
Guests expressed high satisfaction with their overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:15

Property Description

Luxurious Accommodation
Gostinitsa Grand in Qyzylorda provides upscale lodging with air-conditioned rooms featuring flat-screen TVs and complimentary bathrobes, slippers, and toiletries.

Exceptional Service
Experience top-notch hospitality with a 24-hour front desk always ready to assist you during your stay at Gostinitsa Grand.

Convenient Amenities
Enjoy a comfortable and hassle-free stay with a range of amenities provided at the property.

To book your stay at Gostinitsa Grand and experience luxury and convenience at its best!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 101 reviews
Cleanliness: 8.41
Service: 9.38
Location: 8.92
Room Quality: 8.87
Amenities: 8.4
Value for Money: 9.16
Food and Beverage: 7.91
Overall Experience: 9.38
T
Timm • solo_traveller • us
5
Nice place but bring your ear plugs. Loud dogs barking in the neighbourhood and if the other guests are noisy, you’ll he
Pros:

Very well kept

Cons:

Dogs inesrby barked continuously all night long. Plus, the social room was directly beneath my room and people were talking loudly down there and in the halls til 3 in the morning!!!

2026-09-19 • via Nuitee
N
Nadezhda • solo_traveller • kz
10
2026-09-19 • via Nuitee
G
Gabit • solo_traveller • kz
9
2026-09-19 • via Nuitee
M
Michael • solo_traveller • kz
1
Auf keinen Fall buchen!!
Cons:

Hinter diesem Angebot stecken Betrüger. Ich bin nichtmal sicher, ob die Wohnung wirklich existiert. Ich stand abends an der Adresse und habe keine Check-In-Informationen erhalten. Wenn man versucht über Booking Hilfe zu bekommen, melden die Betrüger an Booking, dass sie bereit zum Check-In seien, sodass die Stornierung abgebrochen wird. Später geben die Betrüger an, der Gast sei nicht erschienen, woraufhin Booking die gesamte Summe über die hinterlegte Kreditkarte einzieht und den Betrügern auszahlt.
Bleibt in einem solchen Fall unbedingt so lang am Support dran, bis euch die Stornierung bestätigt wird!

VORSICHT, in Almaty gibt es viele solcher Angebote!! Schaut euch ganz genau die Bewertungen an!

2026-09-18 • via Nuitee
Шерали • solo_traveller • ru
10
Pros:

Хозяева,видно очень любят свою работу

2026-09-18 • via Nuitee
L
Louis • solo_traveller • de
10
2026-09-13 • via Nuitee
D
Damien • solo_traveller • ie
7
Ok
Pros:

Room

Cons:

No facilities there

2026-09-11 • via Nuitee
Тимур • solo_traveller • kz
10
2026-09-10 • via Nuitee
Z
Zhanna • couple • kz
10
Замечательно все
Pros:

Отличный отель спасибо персоналу

Cons:

Все отлично спасибо

2026-09-10 • via Nuitee
I
igor • solo_traveller • kz
9
2026-09-09 • via Nuitee
K
KlausR 1980 • solo_traveller • de
9
Pros:

Top Personal.
Konversation sogar auf Englisch.
Restaurant und Supermarkt um die Ecke.
Gutes Frühstück.

Cons:

Etwas in einer Seitenstraße.

2026-09-07 • via Nuitee
B
Begaliev • family_with_children • kz
10
Рекомендую
Pros:

Приветливый персонал, чистые номера

2026-09-07 • via Nuitee
K
Kaly • solo_traveller • kz
10
Мне все понравилась
Pros:

Комната чистая и просторная

Cons:

-

2026-09-06 • via Nuitee
N
Nikolay • solo_traveller • kz
10
Pros:

Все понравилось. Останавливаюсь регулярно, с 2021года. Персонал отзывчивый, меня тоже помнят. Все устраивает. Тихо и уютно.

2026-09-03 • via Nuitee
M
Murat • solo_traveller • hu
10
Нет комментарии
Pros:

Все понравилось

Cons:

Ничего

2026-09-02 • via Nuitee
A
Alma • family_with_children • kz
10
Pros:

Остались очень довольны гостиницей! Всё чисто, уютно и комфортно. Очень вкусный и сытный завтрак. Отдельное спасибо администратору — вежливый, приветливый и внимательный. Спасибо за гостеприимство, с удовольствием остановимся здесь ещё раз! 🌷

2026-08-30 • via Nuitee
Асанбаева • solo_traveller • kz
9
2026-08-26 • via Nuitee
A
Alikhan • solo_traveller • kz
8
Cons:

Отсутствие трансфера с/до аэропорта, хотя на сайте указано наличие

2026-08-23 • via Nuitee
M
Marta • couple • it
9
Pros:

Staff

2026-08-21 • via Nuitee
G
Gim Choon • couple • my
7
2026-08-14 • via Nuitee