JELSOMINOHotel

Hotels
7.2 (1463 reviews)
Asankayghy Street Imanova , Astana , kz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast
Cons:
Cleanliness issues
Minor maintenance needed
Location could be better

Categories

Cleanliness
5.8
Some reviews mention cleanliness issues; overall cleanliness could be improved.
Service
8.3
Staff are frequently noted as friendly and supportive.
Location
6.8
Location is somewhat far from tourist areas but manageable with transportation.
Room Quality
7.3
Rooms are spacious and comfortable despite some minor issues reported.
Amenities
6.8
Amenities are available but some reviews suggest improvements could be made.
Value for Money
7.8
Good value for the price, especially with breakfast included.
Food and Beverage
7.8
Breakfast is consistently praised as wonderful.
Overall Experience
7
General satisfaction with amenities and service, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:20

Property Description

Convenient Location in Astana
Located just 5.7 km from the iconic Bayterek Monument, JELSOMINOHotel offers a comfortable stay with a shared lounge, free private parking, and a restaurant and bar on-site.

Modern Amenities and Services
Experience convenience with a concierge service, tour desk, 24-hour front desk, airport transfers, room service, and complimentary WiFi. The rooms feature a flat-screen TV, air conditioning, and a work desk for your comfort.

Nearby Attractions
Explore nearby attractions such as Expo 2017 Astana and Kazakhstan Sports Palace, both just a short distance away. With Nursultan Nazarbayev International Airport only 19 km from the hotel, your journey is made easy.

Ready to experience comfort and convenience in Astana? Book your stay at JELSOMINOHotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.2
Based on 1463 reviews
Cleanliness: 5.8
Service: 8.3
Location: 6.8
Room Quality: 7.3
Amenities: 6.8
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 7
J
Jean-Louis Laurent François • solo_traveller • fr
10
Very valuable place on the right bank of Astana.
Pros:

Large room, modern, clean, comfortable.

Cons:

Nothing.

2026-07-03 • via Nuitee
T
Tatyana • extended_group • ru
10
2026-07-02 • via Nuitee
Сыдыков • solo_traveller • kz
10
Pros:

Кухння

Cons:

Вентилятор ее работаетұұ

2026-07-01 • via Nuitee
Насыбулин • solo_traveller • kz
3
Pros:

В

Cons:

В номере мрак освещение не какое, уборка за всё время проживания не делалась, мусор не кто не убрал. В общем не кому не рекамендую.

2026-06-30 • via Nuitee
N
Nick • solo_traveller • kz
10
2026-06-30 • via Nuitee
A
Abdulvosit • couple • uz
10
Pros:

Все понравилось

Cons:

Очередеь на завтра

2026-06-30 • via Nuitee
Нұрбол • couple • kz
10
2026-06-29 • via Nuitee
K
Ksenia ZHARKO • solo_traveller • ru
6
2026-06-29 • via Nuitee
K
Konstantin • couple • ru
5
Pros:

Завтрак. Местоположение. Персонал.

Cons:

Заселили в номер со сломанным кондиционером, на другой день переселили в номер меньше и проще, но за ту же цену.

2026-06-29 • via Nuitee
Виктор • solo_traveller • kz
1
Pros:

Приятный номер, неплохой завтра, но выбора мало по еде

Cons:

Заранее узнавал, можно ли будет выспаться, обещали что будет тихо, в итоге два часа не мог уснуть из-за шума в коридоре от чьих то детей и утром разбудили какие то другие дети на полтора часа раньше. Выспаться не удалось, из-за этого ielts экзамен был сдан очень посредственно, а стоимость экзамена 115 тысяч. Жаль деньги и некомфортной ночи

2026-06-29 • via Nuitee
Анастасия • couple • kz
10
2026-06-28 • via Nuitee
Екатерина • solo_traveller • kz
10
2026-06-28 • via Nuitee
Анастасия • family_with_children • kz
10
2026-06-28 • via Nuitee
Антонов • solo_traveller • ru
3
Pros:

Ровным счетом ничего

Cons:

Не работал нормально кондиционер, гул стоит как в самолете, регулировать его отдельныц квест, номера убитые, телевтзор не работает, на завтраке элементарно не хватало посуды.вообщем организация полный ноль

2026-06-28 • via Nuitee
Лина Родина • solo_traveller • kz
5
Pros:

Понравился завтрак.

Cons:

Центральный кондиционер работал слабо. Было душно и очень жарко. Кровать жестковата. Ее желательно оснастить мягким топером.

2026-06-26 • via Nuitee
A
Alena • couple • ru
10
2026-06-26 • via Nuitee
A
Andre • couple • de
6
Pros:

Lage und Frühstück ist OK.

Cons:

Die Klimaanlage funktionierte nicht und das Zimmer war sehr heiß. Als wir um eine Lösung des Problems baten, bekamen wir einen Ventilator, der jedoch nicht half. Abgesehen davon war angesichts des Preises alles in Ordnung.

2026-06-26 • via Nuitee
M
Maria Anna • couple • de
10
2026-06-25 • via Nuitee
M
Marat • solo_traveller • kz
6
2026-06-25 • via Nuitee
D
Daewoo77 • family_with_children • kz
10
2026-06-24 • via Nuitee