JELSOMINOHotel

Hotels
7.2 (1517 reviews)
Asankayghy Street Imanova , Astana , KZ

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast
Cons:
Cleanliness issues
Minor maintenance needed
Location could be better

Categories

Cleanliness
5.8
Some reviews mention cleanliness issues; overall cleanliness could be improved.
Service
8.3
Staff are frequently noted as friendly and supportive.
Location
6.8
Location is somewhat far from tourist areas but manageable with transportation.
Room Quality
7.3
Rooms are spacious and comfortable despite some minor issues reported.
Amenities
6.8
Amenities are available but some reviews suggest improvements could be made.
Value for Money
7.8
Good value for the price, especially with breakfast included.
Food and Beverage
7.8
Breakfast is consistently praised as wonderful.
Overall Experience
7
General satisfaction with amenities and service, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:20

Property Description

Convenient Location in Astana
Located just 5.7 km from the iconic Bayterek Monument, JELSOMINOHotel offers a comfortable stay with a shared lounge, free private parking, and a restaurant and bar on-site.

Modern Amenities and Services
Experience convenience with a concierge service, tour desk, 24-hour front desk, airport transfers, room service, and complimentary WiFi. The rooms feature a flat-screen TV, air conditioning, and a work desk for your comfort.

Nearby Attractions
Explore nearby attractions such as Expo 2017 Astana and Kazakhstan Sports Palace, both just a short distance away. With Nursultan Nazarbayev International Airport only 19 km from the hotel, your journey is made easy.

Ready to experience comfort and convenience in Astana? Book your stay at JELSOMINOHotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.2
Based on 1517 reviews
Cleanliness: 5.8
Service: 8.3
Location: 6.8
Room Quality: 7.3
Amenities: 6.8
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 7
E
Esra • couple • fr
10
Bon emplacement/ accueil du personnel. Nous avons apprécié notre sejour !
2026-09-19 • via Nuitee
S
Schwanke • solo_traveller • de
8
Pros:

Все было хорошо. Уютные номера и вежливый персонал. Хорошо организованный трансфер из аэропорта в отель.

2026-09-18 • via Nuitee
Z
Zhanibek • couple • kz
10
Pros:

Удобно, тихо, быстро все! Парковка! Вкусный завтрак!

2026-09-17 • via Nuitee
S
shs661122 • solo_traveller • gb
4
Would not stay here again
Pros:

The good things: friendly staff, spacious room, spacious bathroom, fast and reliable internet.

Cons:

Dealbreaker & things that could've been better: bathroom shower unusable because of low water pressure. Was told it would be fixed midday; then 7pm that day; then never. Checked out the next day. Other things: very run down - might've been an excellent hotel back in the day - now many things broken.

2026-09-16 • via Nuitee
D
Dinara • couple • kz
10
2026-09-15 • via Nuitee
S
Sherzod • couple • tj
10
2026-09-15 • via Nuitee
P
Pietro • couple • it
1
Cons:

La doccia non funzionava e mi sono dovuto lavare con l’acqua fredda.Internet non funzionava per niente in camera,ma solo nella reception.La finestra della mia camera non si chiudeva bene.La Signora non mi ha mai rimesso in ordine la camera o non mi ha mai ridato il bagnoschiuma per la doccia.PESSIMO!!

2026-09-14 • via Nuitee
A
Alriza • couple • tr
8
Pros:

Месторасположение классное.

Cons:

Не понравилось то, что горничные не убирают номер, если останавливаешься больше чем на один день.

2026-09-13 • via Nuitee
Денис • extended_group • kz
10
2026-09-12 • via Nuitee
T
Travel around the world • solo_traveller • de
7
Pros:

Sauberes und ruhiges Hotel. WLan Stärke im Zimmer teilweise nicht mehr angekommen.
Frühstück OK

Cons:

Die Lage zum Zentrum hat sich uns jetzt nicht ganz erschlossen, denn mit dem Taxi waren es 12 Minuten. Dennoch ist der große Fluß fußläufig erreichbar.
Das Bad im Timmer ist etwas in die Jahre gekommen aber noch hinnehmbar.
Kleine Kühlschrank im Zimmer ist laut, dafür kühlt er aber auch nicht.

2026-09-10 • via Nuitee
Зикин • solo_traveller • kz
4
2026-09-09 • via Nuitee
Жанна • solo_traveller • kz
10
2026-09-07 • via Nuitee
T
Tokhtassyn • extended_group • kz
10
Pros:

Все супер

2026-09-07 • via Nuitee
Николай • solo_traveller • ru
7
2026-09-07 • via Nuitee
S
Shahrizoda • family_with_children • uz
8
2026-09-06 • via Nuitee
V
Viktor • solo_traveller • kz
4
2026-09-04 • via Nuitee
Шелубаев • couple • kz
9
2026-09-03 • via Nuitee
T
Tomasz • extended_group • pl
10
A good place.
Pros:

Spacious rooms, clean interiors, good location (on-site parking).

2026-09-03 • via Nuitee
A
Alexandr • family_with_children • kz
10
Все понравилось в целом
Pros:

Большие номера и огромная ванная комната, приветливый персонал. Включен небольшой завтрак. Есть парковка для клиентов.

Cons:

Не заметил такого

2026-09-03 • via Nuitee
A
Aliya • solo_traveller • kz
5
Pros:

Персонал очень хороший все скрасил

Cons:

Не было розеток и хорошего кофе

2026-09-02 • via Nuitee