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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Luggage storage
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Express check-in/check-out
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Massage services
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Packed lunches
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Currency exchange
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Infinity pool
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Outdoor furniture
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Fruits
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Cooking class
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Scuba diving on site
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Snorkeling on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Fishing nearby
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Health or beauty spa nearby
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Swimming nearby
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Paddle boating nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Scenic Views
Outdoor Pool and Relaxation
Serenity Boutique - Unawatuna offers a tranquil escape with its outdoor swimming pool, perfect for unwinding under the sun. Guests can also enjoy the lush garden and shared lounge areas, ideal for socializing and relaxation.
Culinary Delights and Leisure Activities
Indulge in a variety of dining options at the on-site restaurant serving American and Chinese dishes, or sip on cocktails at the bar. For leisure, guests can explore the area with bike or car hire, or simply relax in the hot tub. The hotel also offers a delectable à la carte breakfast to start your day right.
Personalized Service and Convenient Amenities
Experience comfort in air-conditioned rooms with free WiFi, private bathrooms, and mountain-view balconies. With attentive staff and 24/7 reception, Serenity Boutique - Unawatuna ensures a memorable stay. Book now for a serene getaway in Unawatuna.
Location
Guest Reviews
Behulpzaam personeel, rustige ligging, echt een oase uit de stad.
Вдруге відпочиваю у вас , атмосфера чудова .
Дитина хотіла поплавати в басейні, але 11 ранку басейн був не готовий до купання , було багато комах . Попросила щоб стаф почистив . А вони хімію залили , в 11:00 ранку 🥲😡
Room had decent balcony view, nice garden and clean pool overlooking the countryside. Room was good size and clean and the showers were good and warm. The 4 boys who were young but very enthusiastic were delightful and couldn’t do enough 👍
For a 4 star, the breakfast was limited and not enjoyable so ate out the next 3 mornings. No wine. TV wasn’t working in lounge and no TV in room. The location of the property which we were aware of meant using a tuk tuk which has been no issue until here. A particular tuk tuk was camped outside the hotel gate. Territorial, aggressive and extremely persistent in trying to get your number and pressurise you into using him only. We were picked up in the afternoon by friends and he challenged my husband in a confrontational way which made us and our friends feel extremely uncomfortable. The tuk tuk is not connected to the hotel but is targeting the hotel’s guests.
Lovely hotel- very peaceful, beautiful surroundings and amazing pool. The staff are also helpful
Nothing
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We had a deeply disturbing and unsafe experience at this hotel while traveling with our young children.
We wanted to visit a beach about 40 minutes away and chose to book a regular car instead of using a tuk-tuk. However, the tuk-tuk drivers stationed at the hotel entrance actively blocked any car from approaching the property. Every driver we booked canceled once they got close to the hotel.
After waiting 45 minutes, one driver finally arrived. As we attempted to get into the car, the tuk-tuk drivers confronted us and showed a knife to both our family and the driver. My wife and child were completely shocked and frightened. We genuinely felt unsafe.
We immediately decided to check out.
What made the situation even worse was the hotel management’s complete indifference. We reported the incident, but they showed no real concern, offered no meaningful assistance, and refused to cancel our reservation. They did not provide security, did not escort us, and would not even drive us to the main road so we could avoid the aggressive tuk-tuk drivers.
We had to walk with our children to the main road ourselves before we could safely get another car.
Whether the hotel officially cooperates with these tuk-tuk drivers or simply tolerates this behavior, the result is the same: guests are left unprotected.
For families traveling with children, safety should be the minimum standard. Unfortunately, we did not feel safe here at all.
Additional comments after the hotel's reply
1. This all happened one meter from your property. The police did not arrive within 60min.
2. We were one meter away from the tuk tuk driver who pulled his knife, you think that not made us feel unsafe
6. Untrue, there was a tuk tuk of the hotel onsite and three staff members that refused to drive us. They were afraid as well of the drivers. Do you think we prefer to walk next to these drivers in the afternoon heat with suitcases and child? There was no management onsite so you don't know what happened
Nice pool
Large family room
Comfortable beds
Clean
Nice staff
A bit remote
Everything was fantastic😍
The location is great,there are also Tuk Tuks to make it easy to get around. The staff is always friendly and the breakfast was delicious.
Here you can really find peace and quiet.
Staff were very friendly and the rooms were big.
Location is horrible, many of the things were missing in the room as well.
They dont give room promised in booking, also the pool new gets cleaned . Manager is rude . And location is in very narrow road. Big car or van cant go.
They dont give room promised in booking, also the pool new gets cleaned . Manager is rude . And location is in very narrow road. Big car or van cant go.
The infinity tool is lovely, the staff so helpful and polite, and breakfast is more than enough
I actually like the location since it's peaceful and away from the busy areas. However, it is also away from shops and restaurants, so you have no option but to eat in the hotel resto (which closes at 8pm) should you crave for anything at night...
Convenient location, beautiful set up, great pool and most importantly- incredible service! Team operating the hotel was incredibly hospitable and nice. Breakfast was delicious with local fruit and generous breakfast
Lovely apartments, beautiful surroundings, responsive and friendly service, and excellent breakfast! We highly recommend this place!
The bathroom could be a bit cozier (there was a lot of echo), and the coffee could be improved, but overall everything was good!
excellent place. convenient for all travels. service is best. It is such a beautiful property nestled in nature. We had a warm welcome from the staff. the hotel was very busy with large tour groups.
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