ELLA Delightful Surround

Hotels
8.7 (47 reviews)
202/C, athulgashinna Ella , Ella , lk

Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Terrace
Family rooms
Ironing service
Car hire
Private check-in/check-out
Shuttle service (additional charge)
Kid meals
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Clean rooms
Cons:
Expensive breakfast
Limited parking
Mixed reviews on amenities and value for money

Categories

Cleanliness
8
Guests consistently praised the cleanliness of the rooms and common areas.
Service
7.9
Service was generally appreciated, with many guests highlighting the helpful and friendly staff.
Location
8.6
The hotel's prime location near key landmarks and public transportation was highly valued by guests.
Room Quality
7.7
Rooms were described as spacious and comfortable, although a few guests noted maintenance issues.
Amenities
6.9
Guests found the amenities satisfactory, with mixed reviews on the gym, pool, and spa services.
Value for Money
6.2
Opinions varied on the value for money, with some guests feeling the price was high given the services offered.
Food and Beverage
7.6
The breakfast and restaurant services received positive feedback, though some guests desired more variety.
Overall Experience
8.7
The majority of guests had a positive overall experience and expressed willingness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 07:40

Property Description

Charming Retreat in Ella

Tranquil Garden Setting: ELLA Delightful Surround offers a serene escape with a lush garden, perfect for relaxation after a day of exploring nearby attractions like Demodara Nine Arch Bridge and Ella Spice Garden.

Comfort and Convenience: Enjoy the convenience of free private parking, a 24-hour front desk, and room service. Stay connected with free WiFi and savor city views from select rooms with a patio and a kettle for your comfort.

Explore Ella: Embrace adventure with hiking trails nearby and easily explore attractions such as Little Adam's Peak. Need transportation? The hotel offers car hire services for your convenience.

Book your stay at ELLA Delightful Surround for a delightful retreat in Ella.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for US$6.50 per person per night when using an existing bed.
    Children up to and including 5 years old stay for US$6.50 per person per night when using an available extra bed.
    People 6 years old and over stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 47 reviews
Cleanliness: 8
Service: 7.9
Location: 8.6
Room Quality: 7.7
Amenities: 6.9
Value for Money: 6.2
Food and Beverage: 7.6
Overall Experience: 8.7
A
Alejandro young couple es
9
Superb
Pros:

Very close to the train and the main part of the city. We had trouble with the shower but the host immediately repaired it. Very helpful!

Cons:

The air conditioner made too much noise.

2025-06-14 via Nuitee
H
Harald solo traveller de
9
Superb
Pros:

Good working Climate

Cons:

Climate was too loud

2025-03-23 via Nuitee
B
Brian young couple gb
5
Passable
2025-03-18 via Nuitee
O
Omar young couple gb
5
Passable
Pros:

The space in the guest house was big

Cons:

The towels and the pillows had an unpleasant smell.

2025-03-16 via Nuitee
Z
Zero young couple de
10
Exceptional
2025-03-02 via Nuitee
D
Dharana review category business travellers lk
10
Exceptional
2025-03-01 via Nuitee
D
Dsd young couple ru
10
Exceptional
2025-02-26 via Nuitee
D
Darani solo traveller ru
10
Exceptional
Pros:

A new accommodation. Value for money. Has everything mentioned in the information. Nothing wrong with saying it, a very beautiful green environment.

2025-02-24 via Nuitee
H
Helen with friends gb
8
Very good
Pros:

The owners were super helpful and friendly
Perfect location for getting into Ella . Only a few minutes walk to the town and railway station

2025-02-23 via Nuitee
M
Mikhail young couple nl
10
Exceptional
Pros:

Good 👍

2025-02-21 via Nuitee
D
Demi young couple nl
7
Perfect location for good price
Pros:

The location is perfect! Good value and really sweet hostess.

Cons:

The bathroom was a bit outdated, the temperature control of the shower didn’t really work.

2025-02-20 via Nuitee
M
Marko young couple rs
6
Pleasant
Pros:

The location is great, literally 5 minutes from the city and the station. The breakfast is great and the lady who welcomed us is very nice and kind.

Cons:

The humidity is felt strongly throughout the accommodation. The shower is unusable (either you will scald your skin or you will have no water at all). There is no hair dryer. In the evening, it can be very cold in the accommodation, and the air conditioner does not work, and when it is turned on, it sounds like a saw. Basically, accommodation should be much cheaper.

2025-02-19 via Nuitee
K
Kareena young couple gf
10
Exceptional
Pros:

Clean surroundings, clean bedroom, comfortable. Balcony with a beautiful view. A new house under construction. Beautiful.

2025-02-15 via Nuitee
E
Ena young couple hr
7
Good
Pros:

Great location and view, clean apartment and really nice owners. We did not know that we need to pay by cash so they kindly waited for us untill next day without rushing us. All questions were quickly answered.

Cons:

There is a lot of humidity and also some mold in the apartment. My partner and I were coughing even few days after sleeping in it. But all in all it was fine for us since we were only staying for 2 nights and at the end apartment was not expensive.

2025-02-14 via Nuitee
S
Steve solo traveller au
7
Good
Pros:

Great location, very spacious, good breakfast and really comfy bed.

Cons:

Very strong smell of damp throughout the room especially the bathroom.

2025-02-11 via Nuitee
L
Lena young couple it
7
Good
Pros:

The room was big and there were many space to put your stuff. The position is near to the center and many good restaurants if you use the rails

Cons:

The apartment looks like you are on a construction side, no balcony rail, lounge chair is broken and entry is under construction. The bathroom was bad smelling so we had to close the door always.

2025-02-10 via Nuitee
M
Meera young couple de
10
Exceptional
Pros:

A new accommodation. A beautiful room. You can see a mountain view and a train passing by. A delicious breakfast. Clean and comfortable. A bedroom and a bathroom. It also has a sink, which is different from other accommodation.

2025-02-07 via Nuitee
K
Katarina young couple lk
10
Delightful surround with clean and comfortable room
Pros:

Delightful surround with clean and comfortable room

2025-01-25 via Nuitee
S
Sons young couple au
10
Exceptional
Pros:

The breakfast was varied. It was delicious. It was prepared as we wanted. Even though it was rainy on this day, we did not feel any inconvenience. The room was clean. There were comfortable beds and pillows. A large bathroom. There was a lounge with a sofa and a sink. It was different from other hotel rooms. It was like a private
small house.

2025-01-21 via Nuitee
F
Fiyonsa young couple fr
10
Exceptional
Pros:

It's a new house. Everything is there as mentioned in the information. It's clean. It's a clean environment. The breakfast was very good. It's a house worth more than money.

2025-01-21 via Nuitee