Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Cons:
Lack of cleanliness
Basic breakfast offerings

Categories

Cleanliness
7.43
Cleanliness is mentioned negatively with dated and unclean carpets and walls.
Service
8.9
The service was frequently praised for being friendly and attentive.
Location
8.44
Location is often noted as very good with easy access to gondolas and nearby amenities.
Room Quality
7.89
Rooms are generally described as clean and spacious, though dated.
Amenities
8.42
Good amenities mentioned, including a game room and restaurants.
Value for Money
7.88
Value for money is implied as good, especially considering the quality of service.
Food and Beverage
7.43
Food quality was criticized in some reviews, particularly the breakfast.
Overall Experience
8.4
Overall experience was positively highlighted, exceeding some guests' expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:43

Property Description

Cosy Accommodation and Wellness Amenities
Hotel Etoile De Neige in Valtournenche offers comfortable rooms with modern amenities like flat-screen TVs and private bathrooms. Guests can unwind in the sauna or break a sweat in the small gym, ensuring a relaxing stay.

Convenient Location for Ski Enthusiasts
Situated just 350 metres from the ski bus and cable car, this hotel is a paradise for ski lovers. Whether it's exploring the Valtournenche slopes or venturing to Cervinia and Zermatt ski areas, guests have easy access to a variety of skiing adventures.

Dining and Entertainment Options
From a cozy reading room to a TV lounge with a bar, Etoile De Neige Hotel provides ample spaces for relaxation and socializing. Indulge in delicious meals at the on-site restaurant offering both set and à la carte menu options.

Book your stay at Hotel Etoile De Neige for a perfect blend of comfort and convenience.

Important information:

Please communicate your arrival time in advance if outside of the normal check-in hours.

For stays of 7 nights and more access to the sauna is included in the rate.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 25 per person per night when using an available cot.
    Children up to and including 3 years old stay for € 40 per person per night when using an existing bed.
    People no matter the age stay for € 99 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1097 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 7.43
Overall Experience: 8.4
C
Catherine • extended_group • ch
8
Bon rapport qualité-prix, personnel très sympathique, beaucoup de petites choses à améliorer
Pros:

Très bien situé, bon rapport qualité-prix, personnel sympathique, grand espace bar avec billard au niveau de la réception

Cons:

Une des trois chambres que nous avions louées était très humide, à tel point que de l’eau dégoulinait jusqu’au sol en dessous de la fenêtre de la salle de bain (et ce n’était pas à cause de la condensation suite à une douche), et le chauffage ne fonctionnait pas le deuxième jour dans cette même chambre. Le premier matin il faisait également très froid dans la salle du petit déjeuner
Beaucoup de petites choses serait à entretenir. Les fermeture bergères des volets ne fonctionnaient pas dans notre chambre (les volets se referment tout seuls à cause du vent), dans la salle de bain, le porte rouleaux de toilettes et le porte verre à dent sont cassés, pas possible de fermer à clef les portes des toilettes au rez de chaussée,

2026-04-03 • via Nuitee
A
Alessio • solo_traveller • it
10
2026-04-03 • via Nuitee
R
Riccardo • solo_traveller • it
10
2026-04-02 • via Nuitee
T
Tom • family_with_children • dk
2
Vælg et andet sted
Pros:

God beliggenhed og god udsigt

Cons:

Det var virkelig beskidt på værelset, bruser var ødelagt og toiletterne var helt sorte af snavs og kalk

2026-04-01 • via Nuitee
M
MARCO • couple • it
9
2026-04-01 • via Nuitee
T
Tony • solo_traveller • gb
8
2026-03-28 • via Nuitee
I
Irinа • couple • il
10
Cons:

Завтрак

2026-03-24 • via Nuitee
P
Paolo • couple • it
7
2026-03-23 • via Nuitee
X
Xingyuan • solo_traveller • cn
5
Pros:

工作人员热情，证件不小心落到酒店，工作人员联系帮忙找回

Cons:

体验一般，隔音不好。设施一般

2026-03-20 • via Nuitee
R
Romano • couple • it
8
2026-03-17 • via Nuitee
P
Pavel • couple • il
7
2026-03-17 • via Nuitee
E
Enrico • family_with_children • it
8
Pros:

La posizione è lo staff

Cons:

Un po spartana

2026-03-15 • via Nuitee
A
Alessia • extended_group • it
7
2026-03-14 • via Nuitee
L
Lucila • couple • it
6
valturnache
Pros:

lo que nos gusto mas es la ubicacion y y como atiende el personal

Cons:

lo que no nos gusto fue la habitacion, muy vieja, televisor muy viejo, las paredes manchadas, las almohadas muy incomodas y tampoco era una cama de dos plazas. unieron dos camas chicas y estaban desniveladas.

2026-03-13 • via Nuitee
J
joo ra • couple • kr
7
Pros:

10% Ski equipment rental fee discount in the name of the hotel.

Cons:

Small shower booth and even worse drainage system. It needs to be fixed. Breakfast is good but no recommend dinner there.

2026-03-12 • via Nuitee
B
BjornOt • couple • se
7
Pros:

Personalen.
Läget.
Pizzan.
Biljardbord.
Stämningen på hotellet

Cons:

Skicket på rummen, behöver rustas upp.
Frukosten, lite mycket sötsaker. Saknar varm omelett. Äggen ngt överkokt. Bara ljus bröd.

2026-03-12 • via Nuitee
C
Ciro • solo_traveller • us
8
Overall very good, the staff is great and the location is exceptional
Pros:

The staff is amazing!

Cons:

My room was super tiny

2026-03-10 • via Nuitee
C
Carlo Alberto • extended_group • it
9
Pros:

Hotel a 2 stelle senza troppe pretese, ottimo come punto di appoggio per un weekend sugli sci tra amici. Camere spartane ma con tutto quello che serve per un soggiorno di qualche notte.Colazione sufficiente. Ristorante interno con pizza eccellente

2026-03-09 • via Nuitee
A
Alex • extended_group • il
8
2026-03-09 • via Nuitee
K
Kjell • couple • no
8
2026-03-07 • via Nuitee