Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Cons:
Lack of cleanliness
Basic breakfast offerings

Categories

Cleanliness
7.43
Cleanliness is mentioned negatively with dated and unclean carpets and walls.
Service
8.9
The service was frequently praised for being friendly and attentive.
Location
8.44
Location is often noted as very good with easy access to gondolas and nearby amenities.
Room Quality
7.89
Rooms are generally described as clean and spacious, though dated.
Amenities
8.42
Good amenities mentioned, including a game room and restaurants.
Value for Money
7.88
Value for money is implied as good, especially considering the quality of service.
Food and Beverage
7.43
Food quality was criticized in some reviews, particularly the breakfast.
Overall Experience
8.4
Overall experience was positively highlighted, exceeding some guests' expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:43

Property Description

Cosy Accommodation and Wellness Amenities
Hotel Etoile De Neige in Valtournenche offers comfortable rooms with modern amenities like flat-screen TVs and private bathrooms. Guests can unwind in the sauna or break a sweat in the small gym, ensuring a relaxing stay.

Convenient Location for Ski Enthusiasts
Situated just 350 metres from the ski bus and cable car, this hotel is a paradise for ski lovers. Whether it's exploring the Valtournenche slopes or venturing to Cervinia and Zermatt ski areas, guests have easy access to a variety of skiing adventures.

Dining and Entertainment Options
From a cozy reading room to a TV lounge with a bar, Etoile De Neige Hotel provides ample spaces for relaxation and socializing. Indulge in delicious meals at the on-site restaurant offering both set and à la carte menu options.

Book your stay at Hotel Etoile De Neige for a perfect blend of comfort and convenience.

Important information:

Please communicate your arrival time in advance if outside of the normal check-in hours.

For stays of 7 nights and more access to the sauna is included in the rate.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 25 per person per night when using an available cot.
    Children up to and including 3 years old stay for € 40 per person per night when using an existing bed.
    People no matter the age stay for € 99 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1053 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 7.43
Overall Experience: 8.4
T
THorsten • extended_group • de
7
Cons:

Kalt im Zimmer

2026-02-14 • via Nuitee
R
RICHARD SHEAD • couple • gb
10
2026-02-13 • via Nuitee
T
Tommaso • couple • it
7
Cons:

La colazione

2026-02-13 • via Nuitee
B
Borla • couple • it
6
Pros:

The staff are incredibly welcoming and helpful. They went out of their way to change the room for us.

Cons:

Unfortunately, the place is really run down. The carpets and the furniture have seen better days. The radiators are incredibly rusty and you hear every car passing by because of poorly insulated windows.

2026-02-10 • via Nuitee
A
Alberto • extended_group • it
9
2026-02-10 • via Nuitee
M
Micarelli • couple • it
7
Pros:

Ottimo qualità prezzo

Cons:

La colazione

2026-02-09 • via Nuitee
J
Jessica • extended_group • it
9
2026-02-09 • via Nuitee
S
Sandro Pietro Maria • couple • it
8
2026-02-09 • via Nuitee
J
Julia • family_with_children • es
8
Buena relación calidad precio
Pros:

La ubicación y la amplitud de las habitaciones. Hotel normalito y a buen precio y personal muy amable en general

Cons:

El desayuno era muy escaso y poco variado.

2026-02-09 • via Nuitee
R
riccardo • couple • it
4
Pros:

Cibo molto buono , personale fantastico specialmente francesco…
Posizione comoda, 3 minuti dal primo impianto.

Cons:

Struttura molto vecchia, camere anni 80 , Sky room che sembra un desposito attrezzi, moquette molto sporca hai piani.

2026-02-08 • via Nuitee
C
Cecilia • couple • it
4
2026-02-08 • via Nuitee
A
Agnieszka • family_with_children • pl
4
Nie warty swojej ceny stary hotel
Pros:

Pokój był w miarę duży

Cons:

Stary hotel i brudny. Nie ma gdzie zaparkować samochodu żeby nawet wyładować bagaże.

2026-01-30 • via Nuitee
A
Annalisa • family_with_children • it
8
2026-01-29 • via Nuitee
A
Andrea • couple • it
5
Cons:

Struttura molto datata. Andrebbe anche bene per un soggiorno breve ma a prezzi decisamente più bassi

2026-01-29 • via Nuitee
C
Constantin Sorin • couple • ro
8
placuta,suficienta pentru scop,vacanta de ski
Pros:

suficient,destul de variat, personal amabil,prompt in servire

Cons:

cabina de dus foarte mica,nu permite miscarea necesra pentru spalat,lipseste o etajera necesara pentru utilitati sampon,perie sau lufa,toate trebuie puse pe jos pentru si dupa folosire

2026-01-28 • via Nuitee
C
chang • couple • us
3
Pros:

Location, room size. Overall nice staff.

Cons:

Facilities are rundown and room is very cold (which cannot be controlled), no tea kettle in the room, breakfast has little variety

2026-01-27 • via Nuitee
A
Andrea • extended_group • it
10
2026-01-26 • via Nuitee
K
Kamen • extended_group • bg
8
Pros:

Great value for money. Very kind and helpful staff. Nice dinner options.

Cons:

Sauna is out of service for the whole season. However, sauna was included in hotel description, which was misleading information

2026-01-25 • via Nuitee
K
Kirsten Maria • couple • dk
5
Pros:

Valtournenche er en god by og gå ud og spise i

Cons:

Vi har været der før, men restauranten kiksede simpelthen for meget, men det må retfærdigvis siges at pizzakokken er rigtig dygtig. Morgenmaden er typisk italiensk med masser af kager, det er vi vant til, men der var konstant mangel på brød, ost og skinke

2026-01-25 • via Nuitee
P
Pieter • family_with_children • be
8
2026-01-24 • via Nuitee