Smart Hotel Central

Hotels
8.6 (3983 reviews)
Via Napo Torriani 28 , Milan , it
+39 02 3666 8600

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Noise from equipment
Inadequate cleanliness
Old amenities

Categories

Cleanliness
7.81
Some concerns about cleanliness noted; specific complaints about bathroom and surfaces.
Service
9.28
Positive feedback on staff friendliness and service quality.
Location
9.32
Great location mentioned repeatedly; close to transport and attractions.
Room Quality
8.27
Mixed reviews; complaints about noise and mattress comfort.
Amenities
8.3
Basic amenities mentioned, with some dissatisfaction regarding old style options.
Value for Money
8.76
Good value for the price, but some say it could be improved with enhanced breakfast quality.
Food and Beverage
8.31
Breakfast quality mentioned, with mixed feelings regarding the options available.
Overall Experience
8.78
Overall positive experience, with some areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:06

Property Description

Modern Design and Extensive Buffet Breakfast:
Smart Hotel Milano Central Station, located just 200 metres from Milano Train Station, boasts a modern design and a 2-storey reception area. Guests can start their day with an extensive buffet breakfast featuring local cheese, ham, homemade cakes, and pastries.

Comfortable Rooms with Amenities:
The air-conditioned rooms at the hotel are elegantly decorated with whitewashed walls and contemporary furnishings. Each room is equipped with amenities such as an LCD TV, minibar, satellite channels, and pay-per-view options.

Convenient Location and Helpful Staff:
Situated near major attractions like Milan Cathedral and the Scala Theatre, the hotel offers easy access to transportation, including buses to the airports. The attentive staff is also available to provide recommendations for dining options in the area.

Experience comfort and convenience at Smart Hotel Milano Central Station. Book your stay now!

Important information:

When booking more than 5 rooms, different policies and conditions may apply.

Please note that children whose travel documents are attached to the parent's passport, must be 'accompanied 'by said parent.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 3983 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
P
Paulo • extended_group • pt
9
Ótima experiência em Milão! A repetir!
Pros:

Localização excelente com acesso direto a metro e comboio (estação centrale).
Mui tu o confortável,impo e bom pequeno almoço.
Zona agradável e tranquila muito bem servida de restaurantes.

Cons:

Embora seja um hotel citadino, faz f as LTs um bar para relaxar um pouco.

2026-09-06 • via Nuitee
G
Gary • couple • au
10
Pros:

Very comfortable room and well located.

Cons:

Bit dusty.

2026-09-05 • via Nuitee
B
Benedykt • couple • pl
7
2026-09-04 • via Nuitee
T
Tarek • family_with_children • dz
9
Excellent séjour !
Pros:

L’emplacement était excellent, à deux pas de la gare centrale, plein de restaurants autour et y’a même une supérette pour les petites courses.
Le personnel très sympathique et réactif à la moindre demande. Nous avons passé un super séjour en famille, je recommande vivement.

2026-09-04 • via Nuitee
M
Marta • solo_traveller • it
7
Bene, ma alcune cose da migliorare
Pros:

La struttura è bellissima, si sta bene e c’è tutto quello che serve per chi viaggia per lavoro

Cons:

Il controllo dell’aria condizionata, non adeguato non era possibile impostare la temperatura desiderata, ho dovuto spegnere ad un certo punto poiché troppo forte
Il cattivo odore: dato il costo, gradirei essere avvisata se c’è qualche problema, anche se non dipende dalla struttura.

2026-09-04 • via Nuitee
I
ISABELLE • solo_traveller • au
8
2026-09-02 • via Nuitee
B
Brendan • solo_traveller • us
9
2026-09-02 • via Nuitee
C
chisato • solo_traveller • jp
8
Pros:

駅に近くて良かったです。

Cons:

照明が少し暗かった

2026-09-02 • via Nuitee
G
Galina • extended_group • fr
10
2026-09-02 • via Nuitee
S
sachdev • solo_traveller • nl
7
2026-09-02 • via Nuitee
Алия • extended_group • kz
10
Pros:

Все понравилось. Спасибо
Thank you so much ❤️

2026-09-01 • via Nuitee
M
Michela • solo_traveller • it
9
Pros:

La posizione e l'isolamento acustico

Cons:

Nulla

2026-09-01 • via Nuitee
N
Nigar • solo_traveller • at
9
2026-09-01 • via Nuitee
A
Anna • family_with_children • pl
9
Polecam, jeżeli chcecie mieć blisko do dworca.
Pros:

Odległość od dworca kolejowego (stacji Milano Centrale). Obsługa hotelu bardzo miła i nie narzucająca się.

Cons:

Generalnie wszystko mi się podobało, jeżeli odległość od katedry (ok. 2,5 km) Was nie przeraża i lubicie chodzić to jest to super miejsce. Ja lubię chodzić i codziennie ok 15 km zrobiłam przez odległość hotelu.

2026-09-01 • via Nuitee
B
Barbara • solo_traveller • br
10
2026-08-31 • via Nuitee
M
Monta • solo_traveller • lv
10
10 out of 10. 💯😉
Pros:

Honestly, everything. Wonderful, spacious, room ans service for a fair price. The beds in this hotel are extremely comfortable, it’s quiet and very clean. Also location is perfect - right next to the Milano Central station. Will definitely return! All the best! 💖

2026-08-31 • via Nuitee
B
Barbara • solo_traveller • br
10
2026-08-31 • via Nuitee
M
MARÍA NATIVIDAD • solo_traveller • es
9
Pros:

La habitación muy confortable, baño grande, aire acondicionado funcionaba de maravilla. La localización fantástica, cerca de medios de transporte y con una oferta de restaurantes en la misma calle muy amplia.

2026-08-31 • via Nuitee
A
AntonioGrenho • solo_traveller • gb
6
2026-08-31 • via Nuitee
F
Felipe Thames • solo_traveller • es
7
2026-08-31 • via Nuitee