Smart Hotel Central

Hotels
8.6 (3873 reviews)
Via Napo Torriani 28 , Milan , it

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Noise from equipment
Inadequate cleanliness
Old amenities

Categories

Cleanliness
7.81
Some concerns about cleanliness noted; specific complaints about bathroom and surfaces.
Service
9.28
Positive feedback on staff friendliness and service quality.
Location
9.32
Great location mentioned repeatedly; close to transport and attractions.
Room Quality
8.27
Mixed reviews; complaints about noise and mattress comfort.
Amenities
8.3
Basic amenities mentioned, with some dissatisfaction regarding old style options.
Value for Money
8.76
Good value for the price, but some say it could be improved with enhanced breakfast quality.
Food and Beverage
8.31
Breakfast quality mentioned, with mixed feelings regarding the options available.
Overall Experience
8.78
Overall positive experience, with some areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:06

Property Description

Modern Design and Extensive Buffet Breakfast:
Smart Hotel Milano Central Station, located just 200 metres from Milano Train Station, boasts a modern design and a 2-storey reception area. Guests can start their day with an extensive buffet breakfast featuring local cheese, ham, homemade cakes, and pastries.

Comfortable Rooms with Amenities:
The air-conditioned rooms at the hotel are elegantly decorated with whitewashed walls and contemporary furnishings. Each room is equipped with amenities such as an LCD TV, minibar, satellite channels, and pay-per-view options.

Convenient Location and Helpful Staff:
Situated near major attractions like Milan Cathedral and the Scala Theatre, the hotel offers easy access to transportation, including buses to the airports. The attentive staff is also available to provide recommendations for dining options in the area.

Experience comfort and convenience at Smart Hotel Milano Central Station. Book your stay now!

Important information:

When booking more than 5 rooms, different policies and conditions may apply.

Please note that children whose travel documents are attached to the parent's passport, must be 'accompanied 'by said parent.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 3873 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
K
KHALID • couple • sa
7
2026-07-04 • via Nuitee
A
Anna • couple • ru
10
Ottimo
2026-07-03 • via Nuitee
M
maahvash • solo_traveller • gb
10
Pros:

Location, rooms and 24 hour check in

2026-07-03 • via Nuitee
G
Gangli • couple • de
10
Pros:

Wirklich gut service, sauberes und schönes Zimmer.

2026-07-03 • via Nuitee
A
Anna • solo_traveller • au
10
2026-07-03 • via Nuitee
G
Gianluca • solo_traveller • it
9
2026-07-02 • via Nuitee
A
Angelo • solo_traveller • it
9
Consigliato
Pros:

Tutto

Cons:

Nulla

2026-07-02 • via Nuitee
G
Gianluca • solo_traveller • it
9
2026-07-02 • via Nuitee
E
Evyatar • solo_traveller • il
9
Pros:

The location, good AC, comfortable

2026-07-01 • via Nuitee
R
Raffaele • solo_traveller • ch
8
—-/
Pros:

Nähe zum Bahnhof

Cons:

—-/

2026-07-01 • via Nuitee
N
nathalie • solo_traveller • it
10
2026-06-30 • via Nuitee
G
Giulio • solo_traveller • ru
10
2026-06-30 • via Nuitee
J
John • solo_traveller • ch
9
2026-06-29 • via Nuitee
Z
zilan • solo_traveller • iq
9
2026-06-29 • via Nuitee
G
gigi • solo_traveller • it
10
2026-06-29 • via Nuitee
Z
ZONGYING • solo_traveller • cn
9
2026-06-29 • via Nuitee
K
Kobiljon • couple • uz
9
2026-06-29 • via Nuitee
A
Abdul salam • solo_traveller • sa
8
Pros:

قربه من محطه سكه الحديد

Cons:

ضيق الغرفه

2026-06-29 • via Nuitee
R
Rocha • solo_traveller • ch
9
2026-06-28 • via Nuitee
K
Kaiss Aman • couple • ae
9
The excellent service and welcoming
Pros:

The front desk team was excellent, especially the lady who assisted us. She was incredibly friendly, helpful, and went out of her way to let us check in early since we arrived early in the morning after a long journey. Her kindness and professionalism made us feel very welcome, and we truly appreciated her outstanding service. I will definitely stay here again whenever I return to Milan. The excellent service and welcoming atmosphere made my stay very enjoyable, and I would happily recommend this property to others.

2026-06-28 • via Nuitee