Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Exceptional service
High-quality food
Clean and comfortable rooms
Great location
Cons:
Room expectations not met
Limited versatility in food options

Categories

Cleanliness
9.72
General sentiment about cleanliness is positive, with mentions of clean rooms.
Service
10
Service received high praise across several reviews, indicating an exceptional experience.
Location
9.72
Location is well-rated, with convenient access to nearby attractions.
Room Quality
8.72
Some reviews mention rooms not meeting 5-star expectations; however, there are positive remarks about comfort.
Amenities
10
Highlights include a great spa and pool facilities, contributing to a positive experience.
Value for Money
9.72
Overall good value reflected in numerous positive mentions of the food and services.
Food and Beverage
9.72
Food received numerous positive mentions, but with notes on a lack of versatility.
Overall Experience
10
Overall guest experiences are overwhelmingly positive with multiple mentions of a magical stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:28

Property Description

Luxurious 5-Star Experience with Breathtaking Views
Experience the unparalleled luxury of Granbaita Dolomites, where the stunning vistas of the Sella Group await you. Indulge in the lavish wellness center with both indoor and outdoor pools, all while enjoying complimentary parking.

Elegant Suites and Gourmet Dining
Unwind in spacious suites boasting private balconies and satellite TV at Hotel Granbaita Dolomites. Stay connected with Wi-Fi access in the lobby and treat your taste buds to local delicacies and a curated wine selection at the hotel's restaurant.

Central Location for Outdoor Enthusiasts
Nestled in the heart of Selva di Val Gardena, Granbaita Dolomites is the perfect base for exploring the scenic Sassolungo Mountains. Whether trekking or mountain biking, adventure is just steps away.

Book now for an unforgettable stay at Granbaita Dolomites!

Important information:

Please note that the outdoor free parking is subject to availability. A private garage is available without any additional fee.

Kindly note that for reservations of more than 3 rooms, different terms and conditions might apply (Group policy).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 60 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.7
Based on 107 reviews
Cleanliness: 9.72
Service: 10
Location: 9.72
Room Quality: 8.72
Amenities: 10
Value for Money: 9.72
Food and Beverage: 9.72
Overall Experience: 10
D
Dr • couple • de
10
Absolut empfehlenswert
Pros:

Perfekt

2026-03-14 • via Nuitee
J
Julia • couple • lv
8
Great hotel, with great tooms, restsurant and location … we probably likely return there if the spa rules will changed
Pros:

Location, design, personal, breakfast is excellent!
Wine selection
View from our suitep

Cons:

Spa rules

Restrict to wear seimsuits, really, bearing in mind that all tourists are internationals with their own culture

We choose this hotel mostly for spa facilities - whic our son of 14Y cannot visit … after whole day of skiing without visit sauna make all of my family unhappy

For all under 16Y access only pool with small sauna (where swimsuits become bot so “dangerous” as in adults saunas

2026-02-25 • via Nuitee
O
Oleksandr • couple • pl
10
2026-02-14 • via Nuitee
S
Svetlana • couple • gb
10
Pros:

Excellent hotel, already reserve room for the next year skiing season

Cons:

Love everything

2026-02-13 • via Nuitee
C
Chris • couple • gb
10
2026-01-31 • via Nuitee
A
Almisnad • couple • qa
10
Comfortable and enjoyable
Pros:

Friendliness of the staff

Cons:

Spa and rooms were great

2026-01-25 • via Nuitee
R
Rößle • couple • de
9
2026-01-23 • via Nuitee
P
Panos • couple • gr
9
2026-01-22 • via Nuitee
6
629riaand • Family
4
Big, impersonal, poor food, not value for money.
Pros:

Hotel Granbaita is marketed and priced as a luxury, five-star Dolomites experience. It is not and it represents very poor value for money.

From the outset, the accommodation felt substandard. The bed linen and toilet paper were both extremely rough, bordering on hostel quality. We raised this directly with staff and asked for it to be remedied; no one followed up and nothing changed. For a hotel charging at this level, basic comfort should not require repeated requests.

The hallways and interiors are deeply uninviting. Long, narrow corridors resemble a hospital rather than an alpine retreat, a feeling reinforced by harsh lighting and worn carpets that genuinely recall The Shining. There is no warmth or cohesion in the design. Instead, the hotel is filled with odd, randomly dispersed sculptures and artwork that add to the sterile, impersonal atmosphere rather than elevating it.

The spa area smelled unpleasant, and instead of addressing the underlying issue, the hotel seemed to mask it with an overpowering, synthetic cologne — the same scent was sprayed into guest rooms, making the problem worse rather than better.

The hotel’s size is clearly part of the problem: it is far too large to deliver the attentive service and intimacy one expects in the Dolomites. Despite booking well in advance, we were placed far apart, with no consideration given to keeping rooms together.

Food – the biggest disappointment

The dining experience was, frankly, unacceptable.
• Breakfast was mediocre at best: limited fresh fruit, dry pastries, and eggs that were inconsistent day to day.
• On one occasion we ordered overnight oats — the result was genuinely inedible.
• Dinner service was the low point of the stay. Protein courses were repeatedly poorly cooked and oddly paired with strange, baby-food-like purées (clearly visible in the photos).
• The antipasto buffet featured raw seafood left sitting out for extended periods, raising serious concerns about freshness and food safety.
• The so-called “dessert night” felt entirely mass-produced. Items appeared either shop-bought or prepared days in advance, lacking freshness, skill, or care. One night we were excited to order our beloved Kaiserschmarrn. What came out was 4 pieces of oily, flat, cold pancake. A complete disservice to the dish and cuisine.

What made this worse was the response when we raised concerns: waitstaff and management consistently dismissed feedback with “that’s just how it is.” This attitude is incompatible with a hotel positioning itself at the top end of the market.

Service

With the exception of the drivers and one waiter, service was poor. Staff were often dismissive, defensive, and uninterested in resolving issues. There was no sense of hospitality, warmth, or pride, qualities that define truly great alpine hotels.

Comparison matters

We stayed at Hotel Tyrol earlier on the same trip and had a wonderful experience. Warm service, excellent food, thoughtful design, and genuine hospitality. That contrast makes Granbaita’s shortcomings impossible to ignore.

Bottom line

Granbaita is too big, too impersonal, and too poorly managed to justify its pricing or five-star branding. Between the uncomfortable rooms, unpleasant smells, cheap furnishings, weak service, and consistently bad food, this hotel fails to deliver the experience one expects in the Dolomites.

We would not return and cannot recommend it to anyone seeking quality, comfort, or value.

2026-01-19 • via Tripadvisor
2
246avidt • Family
10
Pick of the choice for Selva.
Pros:

one of the best experiences we have had.
great staff, great food, clean rooms, comfortable beds, good showers.
half board was absolutely a delight for us.

2025-12-25 • via Tripadvisor
P
Paola • couple • mc
7
Staff fantastico , posizione buona ma la struttura all interno è molto spoglia e dettagli, soprattutto delle parti comu
Pros:

Lo staff è fantastico , educati, cortesi, disponibili e professionali

Cons:

La struttura e le stanze non corrispondono alla mia aspettativa di hotel 5 stelle . La descrizione della stanza annunciava un camino che però si è rivelato finto , il camino non esiste nella stanza , in più L hotel dice di accettare i cani ma viene accettato un solo cane per stanza e questo dovrebbe essere scritto chiaramente nella descrizione perché può causare parecchi malcontenti e problemi di organizzazione al cliente. La camera suite dove abbiamo pernottato era al piano -2 nel seminterrato , al fondo di un corridoio spoglio e triste che non rispecchia le aspettative di un hotel 5 stelle .

2025-12-19 • via Nuitee
Z
Zurfluh • couple • ch
10
2025-12-15 • via Nuitee
G
GEOFFREY • solo_traveller • ch
10
2025-12-13 • via Nuitee
M
Matteo • couple • it
5
Sereno e tranquillo
Pros:

La struttura è nuova, accogliente e pulita.

Cons:

L’organizzazione della sauna e la poca chiarezza nel l’informazione della stessa. La cucina poco versatile e non all’altezza della struttura. Cena con tanti difetti e con errori scolastici…

2025-12-07 • via Nuitee
S
siu may estella • couple • hk
10
2025-12-06 • via Nuitee
E
Enrico • family_with_children • it
10
2025-12-04 • via Nuitee
F
Francesca • couple • it
10
2025-12-03 • via Nuitee
A
Abdulhadi • couple • sa
9
2025-11-29 • via Nuitee
J
Julian • family_with_children • it
10
Relax
Pros:

Struttura accogliente con del ottimo staff

2025-11-24 • via Nuitee
N
Nick • couple • gb
10
The most magical stunning stay.
Pros:

We LOVED absolutely everything. The attention to detail, the decor, the hospitality, the food. 10/10 experience.

Cons:

That we had to leave !

2025-11-23 • via Nuitee