Hotel Village Walk

Hotels
9.2 (66 reviews)
Gadekol , Sonāmarg , in

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Cons:
Booking modification not honoured
Charged higher original rate instead of revised lower price
Rude and unprofessional staff behaviour
Lack of transparency from reservations staff

Categories

Cleanliness
9.84
Standard quality for this hotel tier
Service
7.2
Negative: staff refused to honour a Booking.com date-change, asked guest to modify on the spot while insisting on the original higher charge; staff behaviour was rude and reservations staff denied involvement—unprofessional and misleading.
Location
9.84
Standard quality for this hotel tier
Room Quality
9.84
Standard quality for this hotel tier
Amenities
9.84
Standard quality for this hotel tier
Value for Money
8.6
Negative: guest was charged the original higher amount (₹12,000) rather than the revised lower rate (~₹7,000), creating a sense of being overcharged and misled.
Food and Beverage
9.84
Standard quality for this hotel tier
Overall Experience
8.6
Negative: overall disappointing due to booking not being honoured and rude, misleading staff behaviour; guest advises caution and double-checking changes before arrival.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-21 05:23

Property Description

Welcome to Hotel Village Walk, a charming property nestled in Sonāmarg with a beautiful garden setting.

Luxurious Accommodations: Enjoy a comfortable stay with our well-equipped rooms and top-notch amenities including room service for your convenience.

Delicious Dining Options: Indulge in mouthwatering dishes at our on-site restaurant, offering a diverse menu to satisfy your cravings throughout your stay.

Convenient Services: Benefit from our 24-hour front desk assistance and free WiFi access. Additionally, explore the area with ease using our car hire service, perfect for discovering the picturesque surroundings.

Book your stay now at Hotel Village Walk and experience a memorable getaway in Sonāmarg!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 66 reviews
Cleanliness: 9.84
Service: 7.2
Location: 9.84
Room Quality: 9.84
Amenities: 9.84
Value for Money: 8.6
Food and Beverage: 9.84
Overall Experience: 8.6
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Shikha solo_traveller in
10
2026-07-13 via Nuitee
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magnet solo_traveller in
10
2026-05-30 via Nuitee
Z
Zaid couple in
5
2026-05-17 via Nuitee
M
Mehak couple in
1
Terrible, the staff will con you
Pros:

Nothing

Cons:

I had a very disappointing experience with this hotel. I had originally booked through Booking.com and had submitted a request to change my dates, which clearly stated that the charges would be revised according to the new dates. The revised amount was significantly lower than my original booking.

However, when I arrived at the property, the staff refused to honour my date change request. Instead, they asked me to modify the booking directly with them on the spot, but still insisted on charging me the original amount of ₹12,000, even though the revised booking would have cost around ₹7,000.

What made the experience worse was the behaviour of the staff. I was informed that someone from the reservations team was present, but the person I spoke to denied it—despite later turning out to be the same individual. This lack of transparency and the rude attitude were extremely unprofessional.

Overall, this felt unfair and misleading. I would advise others to be cautious and double-check all changes directly before arriving, as the hotel may not honour booking modifications.

2026-05-15 via Nuitee
K
Koilraj couple in
10
2026-02-26 via Nuitee
N
NESLA couple in
10
2026-01-10 via Nuitee
H
Harvinder Singh family_with_children ca
10
2025-08-21 via Nuitee
H
Harisankar family with young children ae
9
Superb
Pros:

The location was out of the world... heavenly

Cons:

Room didn't had wardrobe

2025-04-27 via Nuitee
S
Suhas family with young children in
10
Exceptional
2025-04-25 via Nuitee
D
Deepak young couple in
10
Exceptional
2025-04-05 via Nuitee
A
Akshata with friends in
10
Amazing location, wonderful hospitality
Pros:

The location is awesome. The hospitality is amazing. Food was good too. Bonfire during the night in minus temperature was wonderful. We happened to meet the owner at the property and it was a wonderful interaction. Will definitely recommend this place to anyone who wants to stay at Sonamarg.

2025-04-05 via Nuitee
C
Charles with friends in
10
Mesmerising views and personalised hospitality
Pros:

Wonderful stay amidst snow clad mountains. Cosy rooms with temperature control in -10 degrees as well. A well functioning restaurant to help with food choices. The owner Mr. Shehzaad was kind to introduce us to the hotel history and took personal interest. To top it off the view from each window is either a sunset or sunrise view which will make your trip a memorable one

2025-04-05 via Nuitee
S
Sangeetha family with young children sg
8
3 days stay at Sonmarg
Pros:

The cosy ambience of the hotel.

Cons:

They only had 1 restaurant in the hotel & not much variety for breakfast.

2025-03-07 via Nuitee
S
Sk619 family with young children in
10
Perfect stay in Sonamarg. Highlight of our trip.
Pros:

Beautiful property with amazing views of the mountains. We had booked 4 rooms and they upgraded 2 rooms. Bathroom was clean and spacious. They have restaurant. Food is a bit overpriced but very delicious. So, no complaints.
Staff were polite and courteous. Especially Umar at the restaurant was superb! He made our stay comfortable and memorable. People like Umar are gems in hospitality services! Shafiq and Rizwan were also amazing!

2024-12-15 via Nuitee
N
Narender family with young children in
10
Great Hotel & Good service familiar staff
Pros:

The location of the hotel is very good and there is a lot of snow outside the hotel and the hotel look wise is very good.

We checked in on 21 Nov 2024, hotel staff Aijaz Ahmad gave us a lot of discounts and provided a suite room with central heating without any extra charges, the room was very luxurious.

Great food & familiar staff

We were going to the market, then hotel staff Aijaz Bhai gave us the key of his newly purchased car without asking and said sir you take our car, very thankful to Aijaz bhai, he is a very helpful person.

2024-11-23 via Nuitee
H
Hisham family with young children in
9
Great location, very very hospitable staff. Food is amazing, Rogan Josh and Mutton Korma are a must try.
Pros:

The location of the property is overlooking the valley. You can see this with clear, transparent windows from your room, enjoying sunrise and sunset depending on the room you take.

The staff was amazing. They were super helpful and were very hospitable. They catered to every need, and were always courteous.

The food at the restaurant, for a meat eater like me, was absolutely fantastic. The Rogan Josh, Korma was amazing. Even some of the vegetarian options such as the chola puri and aloo paratha were on point.

Cons:

One time I ordered the food to the room, chilli chicken in particular, while it was tasty - it had a few remnants of egg shells. What I liked about the staff is that they acknowledged completely what has happened and took accountability for it. They offered to replace the meal and remove it from the list. Because the rest of the experience was fantastic, this small miss in one item can be ignored. And is an honest mistake that could possibly happen to anyone.

Rooms are a slight bit tiny, but are clean and have a great view.

2024-09-19 via Nuitee
S
Smit family with young children in
10
Exceptional
Pros:

Location was mesmerising, rooms were very very clean, staff was so carefull with cleanliness that it can give 4 star hotels a run for their money .

Cheers to the entire team at Village walk. Can't wait to go here again in winters.

Cons:

Food was okayish but palatable

2024-08-23 via Nuitee
V
Vivek family with young children ca
10
Very good Hotel
Pros:

Location frindy staff food excellent very good hospitality

Cons:

NA

2024-07-09 via Nuitee
P
Pranjal young couple in
8
Very good
2024-07-07 via Nuitee
R
Ravleen young couple in
9
Awesome
Pros:

Location and view from the room

Cons:

They didnt have kashmiri dishes in dinner/ lunch

2024-06-24 via Nuitee