Herol - my mountain retreat

Hotels
9.5 (435 reviews)
Berg 1 , Luson , IT

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Stunning views
Welcoming staff
Relaxing atmosphere
Delicious food
Cons:
Cleanliness issues
Overpriced dining
Check-in process needs improvement

Categories

Cleanliness
8.85
Issues mentioned with cleanliness including a dirty bathrobe and an overripe apple.
Service
9.82
Staff were welcoming and helpful despite some issues during check-in.
Location
10
Beautiful scenic location with breathtaking views.
Room Quality
9.36
New, clean, and well-furnished room with stunning mountain views.
Amenities
9.31
Nice spa facilities, but some practical items could be added for comfort.
Value for Money
8.84
Dinner for two was considered overpriced based on portion sizes.
Food and Beverage
9.8
Fresh, local food with good breakfast options, but some local milk preference noted.
Overall Experience
10
Guests enjoyed their stay and recommend it for a relaxing weekend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:43

Property Description

Direct Access to Cross-Country Skiing
Located in Luson, Herol - my mountain retreat offers guests direct access to 3 km of cross-country skiing, perfect for winter sports enthusiasts.

Family-Friendly Amenities
The hotel features a large garden with a children's playground, ideal for families looking to relax and have fun together. Additionally, guests can enjoy a free sauna and Turkish bath for ultimate relaxation.

Alpine Design Rooms and Dining
Choose from a selection of rooms and apartments with traditional Alpine designs at Herol. Enjoy stunning mountain views and modern amenities such as satellite TV. Indulge in buffet-style breakfast and South Tyrol specialities for dinner at the exclusive on-site restaurant.

Ready to experience a mountain getaway like no other? Book your stay at Herol - my mountain retreat now and enjoy the perfect blend of comfort and adventure.

Important information:

The free sauna and Turkish bath are available from 15:00 until 18:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

9.5
Based on 435 reviews
Cleanliness: 8.85
Service: 9.82
Location: 10
Room Quality: 9.36
Amenities: 9.31
Value for Money: 8.84
Food and Beverage: 9.8
Overall Experience: 10
R
Rebecca • couple • at
10
2026-11-01 • via Nuitee
C
Corina • couple • at
10
2026-10-29 • via Nuitee
A
Anett • couple • at
10
Amazing!
Pros:

That was our second time here, we never miss to mention this beautiful place for our friends and recommend it.
Tidy room, amazing view with a breakfast and helpful superkind staff.
We will come back for sure❤️

2026-10-25 • via Nuitee
E
Elisabeth • couple • de
9
2026-10-16 • via Nuitee
S
Shlomit • couple • il
10
2026-10-16 • via Nuitee
M
Monika • couple • it
10
Due giorni a Herol
Pros:

Tutto perfetto dallo staff,Anna e sua sorella Silvia cordiali e disponibili,colazione ottima e abbondante cosi come la cena,tutti prodotti di loro produzione,pulizia ottima e vista mozzafiato. Consigliato,sicuramente da ritornare.

2026-10-14 • via Nuitee
J
Jule-Marie • couple • de
10
Pros:

Tolle ruhige Lage und sehr freundliche Gastgeberinnen!

2026-10-12 • via Nuitee
A
Alessandra • family_with_children • it
10
2026-09-14 • via Nuitee
P
Petra • solo_traveller • cz
10
2026-09-02 • via Nuitee
A
Arianna • couple • it
8
2026-08-17 • via Nuitee
S
stefano • family_with_children • it
10
2026-08-14 • via Nuitee
M
Manuel • couple • de
10
So gut das wir wiederkommen werden.
Pros:

Sehr Freundlicher Familienbetrieb mit tollen Angestellten, das Essen und auch das Frühstück waren einfach der Hit.
Vom Hotel aus sind schöne Wanderungen gut zu Fuß zu erreichen.

2026-08-10 • via Nuitee
A
Alena • extended_group • lv
10
2026-08-09 • via Nuitee
C
CDorinT • solo_traveller • dk
10
2026-07-16 • via Nuitee
A
Antonio Montedeoca • solo_traveller • es
9
Pros:

La ubicación es lo mejor. Desconexion total de la ciudad y del ruido.
La sauna y la sala de descanso estan increibles.
La cena y el desayuno top.
Relax absoluto.

Cons:

El precio de la cena quizás algo caro.

2026-07-16 • via Nuitee
M
Molnár • couple • hu
9
2026-07-15 • via Nuitee
K
Kateřina • couple • cz
7
2026-07-14 • via Nuitee
K
Katarina • solo_traveller • hr
10
2026-07-13 • via Nuitee
M
Maren • couple • de
10
Paradies für Ruhesuchende
Pros:

Die Lage, das Essen, die ungezwungene Freundlichkeit

Cons:

Gar nichts

2026-07-13 • via Nuitee
N
Natalia • couple • de
10
wonderfull
Pros:

it is really a wonderfull hotel and resturant, very dog friendly, with amazing views

Cons:

not a big fan of the not so private bathrrom in the room

2026-06-28 • via Nuitee