Hotel Cristallo

Hotels
9.4 (48 reviews)
Str. Dursan /Dursanstraße 84 , Santa Cristina in Val Gardena , it

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Parking can be challenging
Some old room furnishings

Categories

Cleanliness
9.43
Several reviews praise the hotel for being clean and well-maintained.
Service
9.9
Positive feedback about helpful and friendly staff consistently highlighted in reviews.
Location
9.44
Excellent location noted in reviews, close to bus stops and in a beautiful town.
Room Quality
8.39
Mixed sentiments due to some mentions of old room furnishings and mattress issues.
Amenities
9.42
Described as having good sauna and relaxation options.
Value for Money
9.38
Most reviews signal satisfaction with the provided services for the price paid.
Food and Beverage
9.43
Reviews mentioned delicious food and ample breakfast options.
Overall Experience
9.8
Overall very positive experiences noted across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 21:47

Property Description

Mountain Views from Every Room

Enjoy stunning mountain views from your own balcony in every room at Hotel Cristallo. Wake up to the fresh alpine air and breathtaking scenery right outside your window.

Relaxation and Wellness

Unwind after a day on the slopes with complimentary access to the indoor pool and sauna. Pamper yourself and rejuvenate your body and mind in a tranquil setting.

Culinary Delights

Indulge in a delicious buffet breakfast featuring a variety of sweet and savoury options. Experience authentic Tyrolean cuisine at the on-site restaurant for a true taste of the region.

Experience the perfect mountain getaway at Hotel Cristallo. Book now and make unforgettable memories in Val Gardena.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.4
Based on 48 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.44
Room Quality: 8.39
Amenities: 9.42
Value for Money: 9.38
Food and Beverage: 9.43
Overall Experience: 9.8
K
Kevin Edward • couple • hk
10
2026-09-10 • via Nuitee
I
Inés • couple • es
10
Excelente
Pros:

El trato excepcional del personal, las instalaciones y la ubicación

Cons:

Nada

2026-08-28 • via Nuitee
A
Aaron • couple • de
10
2026-08-25 • via Nuitee
I
ILWOONG • extended_group • kr
10
Pros:

Great breakfast and dinner.
location is awesome.
Sauna, and pool are great.
Highly recommend!
Actually, we, as a group of 26, will come next year again!

Cons:

Well, it's a bit pricey. But I guess because it's in Val Gardena.

2026-08-13 • via Nuitee
S
SANGEUN • family_with_children • kr
10
2026-08-06 • via Nuitee
F
Flavio • solo_traveller • ar
10
Todo el personal súper amable! Y muy bien preparados para recibir personas con celiacas.
2026-08-03 • via Nuitee
M
mauro • couple • it
8
2026-07-25 • via Nuitee
B
Bark • couple • se
10
Bekvämt och familjärt mitt i Val Gardena
Pros:

De vänliga ägarna och personalen, maten och vinlista med Sydtyroliska viner, frukosten, inomhuspoolen,utsikten,bekvämligheten,baren i lobbyn, tillgången till turistinformation i lobbyn även digitalt med webcams etc, stor mängd kartor och busstidtabeller

2026-07-19 • via Nuitee
N
NIWAT • solo_traveller • no
9
Pros:

Hyggelig og koselig sted

2026-07-11 • via Nuitee
I
Isaev • couple • ru
10
Pros:

Расположение
Сервис
Чистота и сам отель

Баня и бассейн

2026-06-24 • via Nuitee
L
Luis • couple • es
7
Agradable
Pros:

Ubicación
Servicios
Desayuno

Cons:

El baño un poco pequeño

2026-06-16 • via Nuitee
R
Rota • extended_group • it
8
2026-06-08 • via Nuitee
A
Armin Rothdach • family_with_children • de
8
2026-04-20 • via Nuitee
T
Tatiana • solo_traveller • ru
10
Pros:

Lovely place, really close to 2 lifts, one (Monte Pana) is literally 3 minutes, you can reach it on skies, Saslungo is a 5 minute walk. Sauna, hamam, swimming pool all clean and nice, good breakfast and really helpful staff.

2026-03-03 • via Nuitee
S
Sara • couple • it
10
Pros:

Hotel in ottima posizione per gli impianti di sci, colazione buona, ottima la cena. Camere pulite e graziose.
Abbiamo usufruito anche della spa, fornita di sauna e bagno turco, tutto pulito e tranquillo.
Personale gentile e molto disponibile
Siamo stati molto bene

2026-03-03 • via Nuitee
J
Jessica • couple • it
10
Vacanza fantastica
Pros:

Posto stupendo e personale gentilissimo

2026-02-23 • via Nuitee
J
Jessica • family_with_children • us
10
Perfect hotel for our family vacation. Would definitely stay again.
Pros:

Wonderful hotel stay! The location is perfect and the rooms were clean and comfortable.

Cons:

Parking was a bit of a challenge but this should be resolved when the lot under the hotel is finished.

2026-01-19 • via Nuitee
H
Hannes • couple • at
9
Zentral, freundlich, komfortabel.
Pros:

Sensationeller Eingangs-/ Bar- und Frühstücksbereich, Parken sehr gut und gemütliche Zimmer.

Cons:

Nichts zu beanstanden.

2025-12-21 • via Nuitee
N
Nicole • extended_group • be
10
Toplocatie, heerlijke bedden en dichtbij de skilift
Pros:

Prachtig hotel, vriendelijk personeel. Op loopafstand van de skilift. Uitgebreid ontbijtbuffet. Fijn warm zwembad. En fijne bedden! Het was perfect.

2025-12-17 • via Nuitee
W
Willborn • solo_traveller • de
10
2025-10-08 • via Nuitee