Hotel Acapulco

Hotels
7.6 (169 reviews)
Viale Lombardia 59 , Milan , it

Children allowed
Pets allowed

Facilities

Air conditioning
Pets allowed
Luggage storage
Safety deposit box
Free wired internet
Internet access

Review Highlights

Pros:
Friendly service
Clean rooms
Cons:
Limited amenities
Noise issues

Categories

Cleanliness
7.65
Room was clean, but some complaints about odors and inadequate cleaning.
Service
8.65
Staff was friendly, though some didn't speak English.
Location
8.65
Convenient location close to metro, though parking security concerns were mentioned.
Room Quality
7.15
Some rooms were cold, and heating was inadequate.
Amenities
6.65
Several complaints about the lack of amenities like hairdryers and low-quality toiletries.
Value for Money
8.15
Generally acceptable for the price, but some felt it could be better.
Food and Beverage
6.15
Breakfast was lacking as some guests would have preferred more options.
Overall Experience
7.75
Experience varied but some guests enjoyed their stay despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:23

Property Description

Prime Location in Milan City Centre
Hotel Acapulco offers a prime location in Milan city centre, just 500 metres from Loreto Metro Station. Explore the popular Porta Venezia area, just 2 metro stops away, and enjoy the convenience of free Wi-Fi and air-conditioned rooms.

Comfortable and Well-Equipped Rooms
Experience comfort in every stay with rooms featuring a flat-screen TV, private bathrooms with a hairdryer, and complimentary toiletries. Relax and unwind in a cozy atmosphere after a day of exploring the city.

Convenient Access to Dining Options
Indulge in classic Italian specialties at the numerous bars and restaurants surrounding the hotel. Immerse yourself in the local culinary scene and savor delicious dishes just steps away from your accommodation.

Book your stay at Hotel Acapulco now for a memorable experience in Milan.

Important information:

Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Please note that full payment of the booked stay is due on arrival.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 10 years old and over stay for € 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 169 reviews
Cleanliness: 7.65
Service: 8.65
Location: 8.65
Room Quality: 7.15
Amenities: 6.65
Value for Money: 8.15
Food and Beverage: 6.15
Overall Experience: 7.75
O
Oleksandr family_with_children ua
10
2026-02-12 via Nuitee
I
Irina couple it
5
Pros:

Hotel utile per spostarsi a Loreto e usare la metro per le altre zone di Milano.
Vicino Lambrate e Politecnico.
Pulito, silenzioso, personale gentile e prezzi nella norma.
consigliato.

2026-02-11 via Nuitee
K
Kakhaber couple ge
5
Pros:

Easy to find, close to metro.

Cons:

The staff doesn't know English language ! The walls are so thin that the neighbor's conversation is audible !!! They asked to pay the tourist city tax - I answered ok, but they said that it was possible only in cash - although they had a cash register!

2026-01-20 via Nuitee
F
Fabio solo_traveller it
8
Molto buono
2026-01-19 via Nuitee
M
Muhammad couple it
4
Time pass
Pros:

Location was good

Cons:

The behavior was very rude very bad

2026-01-19 via Nuitee
M
MADELEINE family_with_children fr
8
un très beau hôtel, malgré les aléas
Pros:

Il n’y a pas eu de petit déjeuner puisqu’on nous a rien proposé et nous n’en avons rien

Cons:

Confort lit car matelas trop dur et ça m’a donné le mal de dos

2026-01-19 via Nuitee
P
Pier Nicola solo_traveller it
8
2026-01-19 via Nuitee
C
CINZIA couple it
6
Pros:

Posizione buona

Cons:

Il bagno era un po' malandato. Le lenzuola rattoppate ma pulite

2026-01-19 via Nuitee
M
Martin couple ca
6
Basic and clean accommodation not so close to the center
Pros:

It’s at least 10 min walk from the closer metro. If you’re carrying big luggage, better use a taxi.
Teo, at the reception desk is very nice and helpful.

Cons:

Is a long walk from the closest metro, with big luggage is very inconvenient

2026-01-19 via Nuitee
S
Somar family_with_children se
7
2026-01-17 via Nuitee
J
JUDIT extended_group es
8
2026-01-15 via Nuitee
A
AMELIA couple pl
9
Na prawdę dobrze
Pros:

Dobra lokalizacja, mega czysto - codziennie sprzątali. Można się zameldować 24/7 zawsze ktoś jest. Istnieje możliwość przechowania bagażu.

Cons:

Trochę cienkie ściany. Obsługa nie mówi po angielsku. Podatek miejski tylko w gotówce.

2026-01-15 via Nuitee
A
Antony family_with_children it
9
Pros:

The room was spacious.It was clean amd well maintained.The bathroom was spacious.We stayed there with our little one who is less than 1 year old.The staff was so helpful.The location was also near to the railway station.We are really happy with our stay there.

2026-01-11 via Nuitee
T
Tommaso couple it
7
2026-01-10 via Nuitee
O
Opala couple pl
6
Ogólnie pobyt oceniamy dobrze ale można by ocieplić pokoje
Pros:

Gospodarze bardzo mili. Bardzo blisko metra i głównego dworca około 20 minut piechotą.

Cons:

Mimo że w udogodnieniach było ogrzewanie to trzeba było spać w bluzie i pod dwoma kołdrami. Okna niby nowe ale kompletnie nie szczelne.

2026-01-04 via Nuitee
L
Leandro family_with_children br
10
Pros:

Localização perfeita! A senhora Ana da recepção muito simpática. Apesar de nao ter café você pode comprar água com eles e levar para o quarto ao custo de 2 euros. Quarto aconchegante .

Cons:

Pecado não ter café da manhã.

2026-01-04 via Nuitee
C
CsillagAnna family_with_children hu
7
Pros:

A nice woman who is helpful and kind. The room was clean, every day got new soaps, clean towells...

Cons:

The room was very very cold and there were no heating, the aircondition couldn't be used. No hairdryer, any other equipments. And only one possibility to charge.

2026-01-01 via Nuitee
M
Mine couple fr
8
Pros:

L’hôtel est acceptable mais clairement vieillot, avec une très mauvaise isolation sonore : on entend absolument tout.

Cons:

Le gros problème reste la sécurité : ma voiture s’est fait casser la vitre sur le parking devant l’hôtel. Une expérience décevante qui fait hésiter à recommander l’établissement.

2025-12-29 via Nuitee
C
Carla couple it
8
Ci siamo trovati bene e quando torneremo a Milano.... torneremo all'hotel Acapulco
Pros:

Buona accoglienza
Posizione molto silenziosa
Buon punto di partenza per muoversi a Milano

Cons:

Capisco che l'hotel è piccolo, ma avrei gradito la colazione

2025-12-14 via Nuitee
R
Raman family_with_children pl
8
2025-12-11 via Nuitee