The Happo by HHG

Hotels
9.1 (686 reviews)
Hokujo 5090 , Hakuba , JP

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and spacious rooms
Cons:
High price
Some amenities could be improved

Categories

Cleanliness
9.13
Most reviews praised the cleanliness of the hotel, noting it as a strong point.
Service
9.3
Staff are consistently described as friendly and helpful by multiple reviews.
Location
9.34
Guests appreciated the great location and beautiful views offered by the hotel.
Room Quality
9.09
Rooms are often described as spacious and comfortable, contributing positively to the experience.
Amenities
8.92
Guests enjoyed the amenities available, including free laundry and shuttle services.
Value for Money
8.58
While generally high praise was given, some concerns about price were mentioned.
Food and Beverage
9.23
The quality of food, especially breakfast, was highly rated by several guests.
Overall Experience
9.2
Overall satisfaction with the stay was highlighted across most reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:40

Property Description

Luxurious Accommodation
THE HAPPO by Hakuba Hotel Group, located in Hakuba, offers 5-star air-conditioned rooms with private bathrooms and free WiFi. Guests can enjoy the convenience of a restaurant, free private parking, and a bar on-site.

Relaxation and Recreation
Indulge in the hotel's sauna and hot spring bath for ultimate relaxation. For outdoor enthusiasts, ski and bike equipment hire is available, with the Tsugaike Kogen Ski Area nearby for skiing adventures.

Convenient Services
Benefit from the hotel's concierge service for a seamless stay. With Nagano Station and Zenkoji Temple within reach, and Matsumoto Airport a short distance away, THE HAPPO offers both luxury and convenience.

Book your stay at THE HAPPO by Hakuba Hotel Group for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 686 reviews
Cleanliness: 9.13
Service: 9.3
Location: 9.34
Room Quality: 9.09
Amenities: 8.92
Value for Money: 8.58
Food and Beverage: 9.23
Overall Experience: 9.2
M
Mui • solo_traveller • au
9
2026-10-31 • via Nuitee
Y
Yung-Tai • extended_group • tw
10
Pros:

離巴士站和八方尾根纜車站很近👍

2026-10-29 • via Nuitee
M
Michael • solo_traveller • us
10
2026-10-28 • via Nuitee
H
HE SHAN • extended_group • tw
10
Pros:

接駁車服務、早餐、溫泉、空間大小

Cons:

中央空調

2026-10-26 • via Nuitee
M
maneesin • couple • jp
10
Nice place
Pros:

Onsen

Cons:

Room

2026-10-25 • via Nuitee
P
Patcharee • couple • th
8
2026-10-23 • via Nuitee
M
MOTOHIKO • solo_traveller • jp
9
2026-10-21 • via Nuitee
C
CHI IN • couple • mo
9
職員十分友善，工作態度良好。
Pros:

有車接送。

Cons:

沒有冷氣機或可調校房間溫度，hot spa 水溫不夠熱，可能因為不是持續放水關係，係咩？晚上8時左右水溫只有36度左右

2026-10-20 • via Nuitee
P
Phollawat • solo_traveller • th
9
2026-10-19 • via Nuitee
N
Neeranuch • family_with_children • th
8
2026-10-15 • via Nuitee
G
Guillaume • family_with_children • jp
10
Pros:

Everything!
Feeling of being abroad in japan with a good mix of both cultures
Room felt like a small cute flat
Family loved it
Special plus for the great breakfast

Cons:

Nothing except for the high price tag

2026-10-15 • via Nuitee
S
Say Sio • extended_group • sg
8
It’s a great hotel as the location is convenient with great services from the staff.
Pros:

The WhatsApp way for communication with the hotel staff was great! It was super convenient when I needed assistance. There’s also the free washer and dryer for laundry and transportation to nearby stations are very much appreciated!

Cons:

I would have like more variety for the breakfast spread though.

2026-10-14 • via Nuitee
I
ibuki • couple • jp
10
2026-10-14 • via Nuitee
N
Natascha • solo_traveller • ch
6
Pros:

If you reserve the breakfast together with the room, you have a (small) buffet breakfast and can order 1 extra a la carte. The avocado toast was pretty good. You can walk to the gondola for entering the mountain area in 5-10min from the hotel. They also have in-house shuttle busses.

Cons:

I paid 250 CHF (300USD or 270EUR) per night during summer season, for what felt like a 3-star hotel. Too pricy for what it is. It also does not have any amenities like skin-care products in-room, which normally every 3-star hotel in Japan has. Mainly foreigners were at the hotel, even tough it was a Japanese National Holiday.

2026-10-12 • via Nuitee
A
Ajax Chen • solo_traveller • tw
10
2026-10-11 • via Nuitee
S
Shlomi • solo_traveller • il
9
2026-10-11 • via Nuitee
C
CHIUCHU • solo_traveller • tw
10
Pros:

房間很大很舒適，有大浴缸，服務人員很親切。

2026-10-10 • via Nuitee
K
KＡZ U O • couple • jp
6
Pros:

朝食がわりの　サンドイッチが最高でした
八方池で美味しくいただきました

2026-10-10 • via Nuitee
M
Michael • solo_traveller • au
10
2026-09-18 • via Nuitee
G
Gaia • couple • il
6
It’s a nice hotel but not a 5stars hotel..
2026-09-17 • via Nuitee