The Happo by HHG

Hotels
9.1 (667 reviews)
Hokujo 5090 , Hakuba , jp

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and spacious rooms
Cons:
High price
Some amenities could be improved

Categories

Cleanliness
9.13
Most reviews praised the cleanliness of the hotel, noting it as a strong point.
Service
9.3
Staff are consistently described as friendly and helpful by multiple reviews.
Location
9.34
Guests appreciated the great location and beautiful views offered by the hotel.
Room Quality
9.09
Rooms are often described as spacious and comfortable, contributing positively to the experience.
Amenities
8.92
Guests enjoyed the amenities available, including free laundry and shuttle services.
Value for Money
8.58
While generally high praise was given, some concerns about price were mentioned.
Food and Beverage
9.23
The quality of food, especially breakfast, was highly rated by several guests.
Overall Experience
9.2
Overall satisfaction with the stay was highlighted across most reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:40

Property Description

Luxurious Accommodation
THE HAPPO by Hakuba Hotel Group, located in Hakuba, offers 5-star air-conditioned rooms with private bathrooms and free WiFi. Guests can enjoy the convenience of a restaurant, free private parking, and a bar on-site.

Relaxation and Recreation
Indulge in the hotel's sauna and hot spring bath for ultimate relaxation. For outdoor enthusiasts, ski and bike equipment hire is available, with the Tsugaike Kogen Ski Area nearby for skiing adventures.

Convenient Services
Benefit from the hotel's concierge service for a seamless stay. With Nagano Station and Zenkoji Temple within reach, and Matsumoto Airport a short distance away, THE HAPPO offers both luxury and convenience.

Book your stay at THE HAPPO by Hakuba Hotel Group for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 667 reviews
Cleanliness: 9.13
Service: 9.3
Location: 9.34
Room Quality: 9.09
Amenities: 8.92
Value for Money: 8.58
Food and Beverage: 9.23
Overall Experience: 9.2
X
Xue • couple • sg
10
2026-07-23 • via Nuitee
T
TAKAYA • couple • jp
10
2026-07-23 • via Nuitee
P
peter • family_with_children • se
9
2026-07-21 • via Nuitee
Y
yang • couple • cn
9
很新颖的酒店操作模式，无实体钥匙
Pros:

很新颖的酒店操作模式，无实体钥匙，开门完全在手机上操作，需要软件定位在酒店内部，对老年人不太友好，但很适合年轻人。酒店设施都相当不错，离缆车15分钟步行时间，早餐西式

Cons:

软件方面如果能找到更便捷的方法会让上年纪的人更舒适

2026-07-20 • via Nuitee
Z
zishuo • family_with_children • cn
10
Pros:

房间很大，服务人员非常热情贴心，shuttle bus几乎可以去任何村里的地方，driver Aka尤其棒！

2026-07-20 • via Nuitee
Y
YU CHIEH • couple • tw
9
2026-07-18 • via Nuitee
S
SUN I • couple • tw
9
2026-07-18 • via Nuitee
J
JIHO • couple • jp
9
2026-07-17 • via Nuitee
H
Han Loong Dana-Li • couple • sg
10
2026-07-17 • via Nuitee
M
MINORI • couple • jp
9
とっても良い！
Pros:

とても綺麗で清潔感があります。
朝食が充実していました！

Cons:

なし

2026-07-14 • via Nuitee
宜子（YOSHIKO） • couple • jp
10
2026-07-11 • via Nuitee
松本 • couple • jp
10
2026-07-10 • via Nuitee
K
kouhei • couple • jp
10
大変満足です！
Pros:

キレイかつスタッフも親しみやすく優しい

2026-07-09 • via Nuitee
M
michel • solo_traveller • fr
9
2026-07-08 • via Nuitee
C
CHENHUI • family_with_children • cn
9
2026-07-07 • via Nuitee
D
Dulyarit • family_with_children • th
9
2026-07-06 • via Nuitee
Y
Yasuhiro • solo_traveller • jp
6
ビジネスホテル
Pros:

ユウダイさんが助けてくれました。
ありがとうございます。

日本なのに海外旅行に来たみたいな緊張感がありました。
それが逆に楽しかったよ。

Cons:

色んなコストを削ってる。
使い捨てのスリッパがない。
ランドリー袋が無い。

2026-07-06 • via Nuitee
Y
Yun Tsun Jarell • solo_traveller • sg
8
Excellent staff service and accommodation
Pros:

Location is great and convenient (walking distance to gondola, stores, bus terminal)

2026-07-05 • via Nuitee
C
chung ho • couple • tw
10
2026-06-30 • via Nuitee
S
SHU TZU • solo_traveller • tw
10
非常棒的體驗， 謝謝來自台灣的工作人員協助，讓我有個美好體驗。
Pros:

非常棒的體驗，
工作人員服務親切，
非常感謝櫃台台灣女生提供相關資訊，讓我在白馬村有個非常美好旅遊的旅遊體驗。
房間清潔、乾淨， 免費洗衣、烘衣，提供洗衣精。
溫泉很棒。
房間提供 筋膜按壓槍，從白馬八方池下山後，用它按摩真的很舒服。
提供白馬村內的交通接駁、餐廳訂位等服務。

Cons:

Wifi 有點弱，上網連線很不順。

2026-06-30 • via Nuitee