The Mark Grand Hotel

Hotels
8.7 (1181 reviews)
3－2 Shintoshin, Chuoku, Saitamashi, Saitama , Saitama , JP

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Spacious rooms
Complimentary drinks
Cons:
Odor in towels
Confusing layout

Categories

Cleanliness
7.76
Clean and well-maintained but some reports of issues with odors in towels.
Service
9.23
Staff received high praise for their kindness and helpfulness.
Location
9.27
Convenient location near transportation and stores.
Room Quality
8.72
Rooms are spacious, comfortable, and well-appointed.
Amenities
8.75
Good selection of amenities although some were noted as lacking.
Value for Money
8.71
Reasonable prices for the quality and experience provided.
Food and Beverage
8.26
Complimentary drinks were appreciated, though limited food options mentioned.
Overall Experience
8.93
General satisfaction with stay, influenced by both positive and minor negative details.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:44

Property Description

Luxurious Accommodation with City Views
Experience the ultimate comfort at The Mark Grand Hotel, where every room offers stunning city views and is elegantly decorated in soothing earth tones. Enjoy modern amenities such as a flat-screen TV, electric kettle, and plush carpeting in every air-conditioned room.

Central Wellness Club Access
Indulge in relaxation at our hotel's exclusive Central Wellness Club, featuring a gym, hot springs, saunas, and swimming pools for a rejuvenating experience. Unwind after a day of exploring Saitama in these premium facilities available to all our guests for a special fee.

Convenient Location and Nearby Attractions
Located just a short walk from Saitama-Shintoshin Station and in close proximity to Saitama Super Arena, The Mark Grand Hotel offers easy access to popular landmarks like Hikawa Shrine and Saitama Stadium. With free WiFi, private parking, and excellent service, your stay with us will be unforgettable.

Book now for an unforgettable stay at The Mark Grand Hotel!

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 1181 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.93
H
hirano • couple • jp
8
Pros:

静か

Cons:

分かっていたことですが　駅から少し歩く

2026-10-22 • via Nuitee
H
Hiromi • extended_group • us
10
2026-10-20 • via Nuitee
U
Umbu Pekuwali • solo_traveller • id
9
It was excellent, but with a note of the breakfast starting time
Pros:

Everything I like on this Hotel, even I got a free flow drink during afternoon to 9.30 PM at the restaurant during my stay

Cons:

The breakfast start 7 AM, which is too late to those who will depart earlier, and will miss that BF

2026-10-19 • via Nuitee
K
Kanako • family_with_children • jp
10
また行きたいホテル
Pros:

ホテルの清潔感、サービスの良さ

Cons:

特になし

2026-10-12 • via Nuitee
H
HIROYUKI • solo_traveller • jp
10
2026-10-12 • via Nuitee
F
fujianti • couple • jp
10
2026-10-11 • via Nuitee
齋藤 • solo_traveller • jp
6
Pros:

以前のラフレ埼玉より高級感があったと思います。

Cons:

駅から遠いです

2026-10-10 • via Nuitee
H
HIROSHI • solo_traveller • us
9
Modern hotel in business district
Pros:

Clean & beautiful.

Cons:

The location isn’t too convenient. It’s far from local restaurants.

2026-10-09 • via Nuitee
J
Jeremiah Ang • solo_traveller • sg
10
Pros:

Big comfy rooms

Cons:

Quite a walk to train station and cocoon city.

2026-10-08 • via Nuitee
Y
Yasuyuki • solo_traveller • jp
10
2026-10-07 • via Nuitee
堀川 • solo_traveller • jp
9
最&高👍✨
Pros:

駅から徒歩10分弱(早歩きなら５分位)の好立地…にもかかわらず、館内の高級感と室内からの眺望で高コスパ！
リピ確定😊👍✨

Cons:

特に無し

2026-09-18 • via Nuitee
M
MATSUI • solo_traveller • jp
6
2026-09-17 • via Nuitee
林 • couple • jp
10
2026-09-15 • via Nuitee
T
Tatsuya • couple • jp
9
2026-09-15 • via Nuitee
佐藤 • solo_traveller • jp
9
2026-09-11 • via Nuitee
K
Kazuto • solo_traveller • jp
9
2026-09-07 • via Nuitee
A
Akiyo • extended_group • jp
10
最高でした！また泊まりたいです！
Pros:

清潔感もあり、アメニティや部屋の飲み物、スタッフさんたちの対応など、予想以上に良かったです！

Cons:

特にありません

2026-09-06 • via Nuitee
佐橋 • solo_traveller • jp
10
2026-09-05 • via Nuitee
N
nakayama • couple • jp
7
2026-09-05 • via Nuitee
S
Shunya • solo_traveller • jp
10
2026-09-04 • via Nuitee